Omaha, Nebraska, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer Service, Communication, Problem Solving, Cash Handling, Facility Maintenance
Sacramento, California, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Shuttle bus operation, Passenger transportation, Vehicle inspection, Customer service, Safety compliance
New York, New York, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Vehicle inspection, Safe driving, Traffic law compliance, Manual transmission operation
Menomonee Falls, Wisconsin, United States · On-site
$15/hr–$18/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Safe driving, Vehicle inspection, Communication, Problem solving
New York, New York, United States · On-site
$17/hr–$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Customer service, Vehicle inspection, Safe driving, Communication
East Rutherford, New Jersey, United States · On-site
$19/hr–$19/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Traffic control, Customer service, Cash handling, Facility maintenance, Communication
Harrison, New Jersey, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Cash handling, Traffic control, Communication, Basic mathematics
Baton Rouge, Louisiana, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Cash handling, Customer service, Mathematical skills, Communication, Problem solving
Redwood City, California, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Vehicle inspection, Safe driving, Communication, Problem solving
Orlando, Florida, United States · On-site
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …
Skills: Traffic control, Customer service, Communication, Safety compliance, Basic mathematics
Cincinnati, Ohio, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Vehicle inspection, Customer service, Safe driving, Manual transmission operation, Communication
West Lafayette, Indiana, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Vehicle inspection, Customer service, Safe driving, Shuttle bus operation, Communication
New York, New York, United States · On-site
$17/hr–$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Customer service, Vehicle inspection, Traffic law compliance, Manual transmission operation
Portland, Oregon, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Valet driving, Manual transmission operation, Communication skills, Traffic law compliance
Davie, Florida, United States · On-site
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …
Skills: Customer service, Valet operations, Vehicle inspection, Manual transmission driving, Communication
Naples, Florida, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Customer service, Vehicle inspection, Safe driving, Communication
Austin, Texas, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Roadside assistance, Traffic management, Customer service, Vehicle maintenance, Communication
Atlanta, Georgia, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Safe driving, Vehicle inspection, Communication, Problem solving
Cambridge, Massachusetts, United States · On-site
$19/hr–$22/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Customer service, Vehicle inspection, Traffic law compliance, Communication
New York, New York, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Safe driving, Vehicle inspection, Communication, Problem solving
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The Customer Service Representative ensures a seamless parking experience by assisting customers with payments, providing directions, and resolving complaints. They are also responsible for maintaining the cleanliness of the facility and monitoring traffic flow.
Candidates must have a high school diploma or equivalent and possess a high aptitude for technology or experience with parking access control systems. A valid state-issued driver's license is required if driving company vehicles, along with the ability to work flexible shifts including weekends.
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
The Customer Service Representative ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
What you’ll do
What you need
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.
Metropolis is building AI for the real world.
Metropolis is building AI for the real world. Our platform powers seamless entry, effortless payments, safer environments and personalized service across real estate, airports, mobility, retail and hospitality. For people, that means daily experiences feel faster, more personal and magical. For partners, it unlocks new revenue, sharper visibility and stronger loyalty.
Offices: Santa Monica, California, US · Nashville, Tennessee, US · New York, NY, US · Chicago, Illinois, US · Seattle, Washington, US
Metropolis is building AI for the real world.
Metropolis is building AI for the real world. Our platform powers seamless entry, effortless payments, safer environments and personalized service across real estate, airports, mobility, retail and hospitality. For people, that means daily experiences feel faster, more personal and magical. For partners, it unlocks new revenue, sharper visibility and stronger loyalty.
Offices: Santa Monica, California, US · Nashville, Tennessee, US · New York, NY, US · Chicago, Illinois, US · Seattle, Washington, US
