Miami Beach, Florida, United States · On-site
GUEST EXPERIENCE MANAGER POSITION PURPOSE The Guest Experience Manager is responsible for making our guests feel welcome and ensuring their pleasant and comfortable stay at our hotel. Additional responsibilities include …
Skills: Guest service, Front office management, Conflict resolution, Team leadership, Communication skills
Miami Beach, Florida, United States · On-site
Overview The Administrative Assistant provides a wide variety of administrative support services for the Condo Association, including support and assistance to the management office. The Administrative Assistant provides…
Skills: Administrative support, Customer service, Conflict resolution, Microsoft Office Suite, Data entry
Miami Beach, Florida, United States · On-site
Overview The Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The Housekeeper provides exemplary service in a manner consistent with the values and mission…
Skills: Cleaning, Sanitation, Customer service, Time management, Attention to detail
Miami Beach, Florida, United States · On-site
The Role… At Soho House a Maintenance Engineer is experienced and provides guidance and training to the team daily and while working towards a solution. As the Maintenance Engineer I, you are responsible for, working wel…
Skills: Electrical maintenance, HVAC, Mechanical maintenance, Kitchen equipment repair, Carpentry
Miami Beach, Florida, United States · On-site
POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Proces…
Skills: Night audit, Hotel operations, Guest services, Cash handling, Front desk operations
Miami Beach, Florida, United States · On-site
$13/hr–$20/hr
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…
Skills: Customer Service, Vehicle Inspection, Safe Driving, Communication, Time Management
Miami Beach, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client service, Relationship building, Sales, Financial solutions, Teller duties
Miami Beach, Florida, United States · Remote Solely
Job description: Please read entire description for hours and bilingual requirements About the Role As a member of the Clinical Team, you will be responsible for supporting the Icon Orthopedic PA or NP in the execution o…
Skills: Customer service, Healthcare administration, Bilingual, Spanish, English
Miami Beach, Florida, United States · On-site
Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants an…
Skills: In-room dining, Food and beverage operations, Team leadership, Staff training, Customer service
Miami Beach, Florida, United States · On-site
Join our team and make a difference! The P/T Bilingual Patient Financial Advocate (Weekends Only) is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER…
Skills: Patient screening, Eligibility assistance, Medical billing, Medical coding, Customer service
Miami Beach, Florida, United States · On-site
Join our team and make a difference! The Bilingual Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes prov…
Skills: Patient screening, Eligibility assistance, Medical billing, Medical coding, Customer service
Miami Beach, Florida, United States · On-site
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Night auditing, Front desk operations, Accounting, Revenue balancing, Customer service
Miami Beach, Florida, United States · On-site
$55k–$60k/yr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Leadership, Customer service, Front office management, Staff scheduling, Budgeting
Miami Beach, Florida, United States · On-site
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Night audit, Front desk operations, Accounting, Revenue balancing, Customer service
Miami Beach, Florida, United States · On-site
$15/hr–$17/hr
Overview Metripolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …
Skills: Valet parking, Customer service, Vehicle inspection, Safe driving, Manual transmission
Miami Beach, Florida, United States · On-site
$55k–$60k/yr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Front office management, Leadership, Customer service, Staff scheduling, Budget management
Miami Beach, Florida, United States · On-site
Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants an…
Skills: Customer service, Teamwork, Communication, Attention to detail, Time management
Miami Beach, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client service, Relationship building, Financial solutions, Sales, Teller duties
Miami Beach, Florida, United States · On-site
Join our team and make a difference! The Bilingual Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes prov…
Skills: Patient screening, Eligibility assistance, Medical billing, Medical coding, Customer service
Miami Beach, Florida, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client counseling, Customer experience, Customer loyalty
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The Guest Experience Manager oversees daily front office operations, ensuring high-quality guest service and resolving customer concerns. They also manage staff communication, coordinate VIP arrivals, and analyze feedback to improve hotel performance.
Candidates must have a Bachelor's degree in a relevant field and two to four years of experience in a front desk or guest service management role. Proficiency in hotel management systems like OPERA and strong leadership and communication skills are required.
The Guest Experience Manager is responsible for making our guests feel welcome and ensuring their pleasant and comfortable stay at our hotel. Additional responsibilities include greeting guests as they arrive and depart, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will see that the Front Office and Concierges offer stellar customer service and provide memorable hospitality experiences for our guests.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Bachelor’s Degree in Hospitality Management, Tourism, Business Administration, or relevant field.
Two to four (2-4) years’ experiences as a Front Desk Manager, Guest Service Manager, or similar role required.
Ability to obtain and/or maintain any government required licenses, certificates, or permits.
All employees must maintain a neat, clean, and well-groomed appearance per Mondrian South Beach standards.
Welcome to Mondrian South Beach, your bayside oasis awaits you!
With stunning waterfront views, the newly renovated Mondrian South Beach is located just minutes away from the center of South Beach, Miami International Airport, and the Port of Miami. The hotel sits at the center of the fashionable, growing neighborhood of Biscayne Bay, where iconic cultural landmarks, including the Bass Museum of Modern Art, The Fillmore Theater, and the New World Symphony, are all within walking distance.
Offices: 1100 West Avenue, Miami Beach, Florida 33139, US
View all jobs at Mondrian South BeachThere are currently 410 open customer service & support positions in Miami Beach, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Loews Hotels & Co, Domino's, Mount Sinai Medical Center, Marriott International Hotels, Inc., Metropolis Technologies, among others. Browse the listings above to see every active employer.
Yes — 8 of the 410 open customer service & support positions offer remote or hybrid work (3 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
