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Full-time
high school
Posted 1h ago
~40 hrs/week
Responsibilities
The Resident Representative manages the leasing process by greeting prospects, touring the community, and processing applications and leases. They are also responsible for resident retention, property inspections, and executing marketing strategies to increase occupancy.
Requirements
Candidates must have a high school diploma or equivalent and previous experience in apartment leasing or sales. Proficiency in Microsoft Office and strong communication skills are required, with bilingual English/Spanish skills being a plus.
Full job description
Description
The Resident Representative is responsible for welcoming and engage prospect, residents and guests in person in the office and by phone, prepare and process application packages, preparing leasing packages, send out notices, show units, interact with potential and existing tenants, walk and inspect property, customer service, identify marketing and selling opportunities, process renewals, process recertification, provide excellent customer service, lease units.
Responsibilities:
Maintains a detailed knowledge of the apartment community, amenities and community
Provides a daily inspection of show apartments and model appearance.
Handles all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, obtaining signatures for completion of leases/paperwork prior to move-in.
Consistently documents prospect phone and email contacts; accurately completes the market survey.
Maintains an acceptable closing ratio.
Collects and secures rental payments.
Produces reports in a timely, accurate and complete manner, including the monthly market survey, locator log and commission sheets.
Assist in marketing; Monitors the accuracy of advertisements and takes appropriate action to correct; accurately and consistently documents traffic marketing sources; Assist in leasing events and promotions; Assists in outreach community marketing weekly.
Posts to advertising sources daily as directed.
Maintains organized community office files.
Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.
Assists in inspections of vacant apartments and takes appropriate action to prepare them for move in.
Promotes resident retention by assisting with the renewal program.
Reports any observed maintenance problem.
Must adhere to and comply with company safety policies and rules and utilize safety appliances, as required.
Must always be courteous and helpful to residents, prospective residents and co-workers.
Must be available for overtime, weekend, holiday and evening work.
Performs other duties as assigned.
Requirements
High School education or equivalent.
Ability to read, write and comprehend the English language.
Bi-lingual in English/Spanish is a plus.
Strong Microsoft Office skills, especially in Excel and Word.
Previous apartment leasing or sales experience.
Mathematical skills in order to calculate pro-rations.
Possesses excellent telephone and communication skills.
YMP Real Estate Management, LLC is a full service real estate investment and management company.
Industry
Real Estate
Company size
201-500 employees
Founded
2011
Headquarters
Miramar, Florida
LinkedIn followers
1,340
YMP Real Estate Management, LLC is a private real estate firm engaged in the acquisition and management of both multi-family and commercial properties. Currently, YMP REM has a portfolio consisting of approximately 4,000 multi-family units and 1.3 million square feet of commercial space. YMP REM's portfolio is located in Florida, Georgia, Alabama, North Carolina and New Jersey.
How many Hospitality jobs are open in Tampa, FL right now?
There are currently 1,131 open hospitality positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Tampa, FL?
Companies currently hiring include Domino's, Hard Rock Hotel & Casino Ottawa, Marriott International Hotels, Inc., Starbucks, United Parks & Resorts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Tampa, FL?
Yes — 38 of the 1131 open hospitality positions offer remote or hybrid work (28 remote, 10 hybrid).
How do I apply for Hospitality jobs in Tampa, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.