Miami, Florida, United States · On-site
$17/hr
Join Community Medical Group Community Medical Group is seeking a compassionate, customer-focused, and detail-oriented Patient Services Agent to join our team. As a Patient Services Agent, you will serve as an important …
Skills: Customer Service, Appointment Scheduling, Insurance Verification, Electronic Health Records, Medical Terminology
Gainesville, Florida, United States · Hybrid
Overview 🛡️Protect patient trust. Strengthen privacy. Make a lasting impact. 💻 Work Style: Onsite - Hybrid schedule after probationary period 📍 Location: Gainesville, FL 🕒 FTE: Full-Time (1.0 FTE) ⏰ Schedule: Monday …
Skills: Data Protection, Privacy Impact Assessments, HIPAA Compliance, Regulatory Auditing, Incident Investigation
Pensacola, Florida, United States · On-site
Company Overview Center for Sight is the largest eye center in the Pensacola area, with one main complex and two satellite offices to serve the area. We’ve assembled a team of Board-certified ophthalmologists and experie…
Skills: Interpersonal Communication, Attention To Detail, Organizational Skills, Healthcare Insurance Knowledge, Multitasking
Bay County, Florida, United States · On-site
Company Overview Eye Center of north Florida was formed in 1999 and is the most established and trusted eye care practices in the Florida panhandle. (ECNF) offers Lipiflow Dry Eye Treatment, Low Vision Rehabilitation, Lo…
Skills: Surgical Scheduling, Insurance Verification, Patient Coordination, Ophthalmology Knowledge, Ehr Software
Palatka, Florida, United States · On-site
Company Overview The Eye Center of St. Augustine is proud to be the oldest and largest state of the art eye care center in the area offering the convenience of an eye center, a surgery center, and an optical shop all und…
Skills: Clinical Workflow Management, Staff Leadership, Patient Flow Optimization, iJCAHPO Standards, Ophthalmic Diagnostic Testing
Osceola County, Florida, United States · On-site
Overview The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents’ requests and needs upon entering the community or building. The Front Desk Attendant provides e…
Skills: Customer Service, Conflict Resolution, De-escalation Techniques, Microsoft Office Suite, Organizational Skills
West Palm Beach, Florida, United States · On-site
About Bluebird Kids Health Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so e…
Skills: Patient Outreach, Patient Engagement, Customer Service, Care Coordination, Electronic Health Records
Tampa, Florida, United States · On-site
$24/hr
ABOUT US Join Banko Overhead Doors, a trusted leader serving communities since 1984. We’ve built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we’ve helped …
Skills: Dispatching, Scheduling, Route Optimization, Customer Service, Multitasking
Collier County, Florida, United States · On-site
Job Summary The Charge Capture Specialist is responsible for reviewing, auditing, and reconciling clinical and procedural documentation to ensure accurate and timely charge capture for billing purposes. This role support…
Skills: Charge Capture, Revenue Cycle Management, Clinical Documentation Review, Medical Billing, Medical Coding
Tampa, Florida, United States · On-site
$16/hr–$20/hr
Job Summary: We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work…
Skills: Customer Service, Communication, Organization, Payment Processing, Reporting
Phoenix, Arizona, United States · Remote Solely
$29/hr–$52/hr
This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to cre…
Skills: IP Coding, DRG, ICD-10 CM/PCS, Coding Review, CDI Collaboration
Delray Beach, Florida, United States · On-site
Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, …
Skills: Patient Care, Surgical Assistance, Sterilization, EMR Documentation, Medical History Review
Port Saint Lucie, Florida, United States · On-site
Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, …
Skills: Customer Service, Patient Scheduling, Medical Billing, Insurance Verification, Patient Registration
Orlando, Florida, United States · Hybrid
Company Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved individuals from getting the care they dese…
Skills: Haitian Creole Proficiency, Patient Advocacy, Case Management, HIPP Program Knowledge, Medicaid/Medicare Eligibility
Gainesville, Florida, United States · On-site
Patient Service Representative Looking to elevate your career? Join us! Work Location: 7550 W University Ave, Suite A, Gainesville, FL 32607 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:30am-5:00pm The Patien…
Skills: Patient Registration, Cash Handling, Medical Terminology, Microsoft Office Suite, RIS Software
Kissimmee, Florida, United States · On-site
Company Description Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist o…
Skills: Centralized Scheduling, Patient Coordination, Medical Terminology, Microsoft Excel, Microsoft Office Suite
Miami, Florida, United States · On-site
ABOUT BCI Bci provides financial services to individuals and corporation. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one…
Skills: Quality Control, Loan Review, Bookkeeping, Risk Management, Financial Analysis
Orlando, Florida, United States · On-site
Compensation Salary Schedule Overview Under general supervision, the purpose of this position is to perform school-based duties associated with registering, withdrawing, and maintaining electronic student records for a c…
Skills: Student Registration, Record Keeping, CampusVue, Transcript Generation, Data Entry
Miami, Florida, United States · On-site
About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion f…
Skills: Customer Service, Problem Solving, Communication Skills, Cash Handling, Booking Management
Miami, Florida, United States · On-site
Job Summary Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions. Job Specific Dut…
Skills: Patient Care Management, Vital Signs Measurement, Medical Charting, Medication Administration, Immunization Administration
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Patient Services Agent manages patient interactions, including scheduling appointments and handling inbound and outbound calls. They are responsible for verifying insurance eligibility, updating electronic health records, and coordinating transportation for Medicare patients.
A high school diploma is required, with preference for candidates experienced in healthcare, call centers, or customer service. Proficiency in Microsoft Office and bilingual skills in English and Spanish are highly desired.
Community Medical Group is seeking a compassionate, customer-focused, and detail-oriented Patient Services Agent to join our team.
As a Patient Services Agent, you will serve as an important point of contact for our patients, helping ensure an exceptional experience from the first phone call through appointment scheduling and follow-up care. This role is ideal for someone who enjoys helping others, solving problems, and delivering outstanding customer service in a fast-paced healthcare environment.
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
• Handle inbound and outbound patient calls professionally and courteously
• Provide accurate information regarding clinic services, policies, procedures, and hours of operation
• Deliver compassionate and empathetic support to patients while addressing questions and concerns
• Schedule, reschedule, and confirm appointments based on provider availability
• Maintain accurate patient scheduling information within the electronic health record (EHR) system
• Verify insurance eligibility and benefits prior to appointments
• Assist patients with billing inquiries, referrals, co-pays, and insurance-related questions
• Communicate insurance requirements clearly to patients and providers
• Ensure patient records are updated accurately and timely within the EHR
• Document all patient interactions, inquiries, and follow-up actions
• Maintain compliance with HIPAA, OSHA, and organizational policies
• Escalate patient concerns or service issues to supervisors when appropriate
• Participate in ongoing training and development programs to improve service quality
• Support patient outreach initiatives, campaigns, and educational programs
• Coordinate transportation services for Medicare patients, ensuring timely scheduling and communication
• Verify transportation eligibility requirements and communicate instructions to patients
• Escalate transportation delays or service concerns promptly to leadership
• Assist with special projects and additional duties as assigned
• High school diploma or equivalent required
• Previous experience in customer service, healthcare, call center, or clinical environments preferred
• Experience using Microsoft Office applications
• Knowledge of electronic health record (EHR) systems preferred
• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Ability to multitask and manage competing priorities in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to exercise sound judgment and problem-solving skills
• Knowledge of medical terminology preferred
• Ability to maintain patient confidentiality and professionalism at all times
• Bilingual in English and Spanish
Join a team committed to delivering compassionate, accessible healthcare and exceptional service to the communities we serve. At Community Medical Group, you'll have the opportunity to make a meaningful difference every day by helping patients access the care and support they need while growing your career in a collaborative and mission-driven environment.
Dedicated to Healthcare Excellence
As one of the largest, most recognized and respected providers of Medicaid and Medicare health services in Miami-Dade County, healthcare excellence is always close to you when you need it. We operate 18 centers throughout Broward County to Miami-Dade and an additional five centers in Hillsborough and Polk county located in central Florida. Each medical center offers high-quality primary and specialist care as well as comprehensive diagnostic testing and laboratory services in one convenient location. Our team of highly experienced physicians, along with our caring, multilingual staff, is dedicated to giving high-quality, personalized care you can trust. We offer convenient extended hours and each medical center is fully automated with electronic medical records. Community Medical Group is here to meet the needs of the community at large. We are an Office of Economic Self-Sufficiency partner, which helps families in need apply for Medicaid, Food Stamps, Temporary Cash Assistance and more through the Department of Children and Families (DCF). We also have WIC (Women, Infants and Children) offices on-site at several of our locations, which help provide healthy food, nutrition education, and referrals for community services.
Offices: 6100 Blue Lagoon Dr., Suite 365, Miami, FL 33126, US · 743 NE 167th St, North Miami Beach, Florida 33162, US · 321 Opa Locka Blvd, Opa-Locka, Florida 33054, US · 3805 W 20th Ave, Hialeah, Florida 33012, US · 1490 NW 27th Ave, Miami, Florida 33125, US
Based on 1593 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$89k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 14,862 open administrative positions in Florida listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Florida Department of Agriculture and Consumer Services, University of Miami Health System-Uhealth, UF Health, University of Miami Health System, Orlando Health, among others. Browse the listings above to see every active employer.
Yes — 1861 of the 14862 open administrative positions offer remote or hybrid work (683 remote, 1178 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
