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Full-time
high school
Medical, Dental, Vision, 401k, PTO, Paid Holidays
Posted 1d ago
~40 hrs/week
Responsibilities
The Patient Service Representative acts as the primary point of contact for patients by managing registration, insurance verification, and payment collection. They are responsible for maintaining center flow, scheduling appointments, and ensuring accurate documentation within the Radiology Information System.
Requirements
Candidates must have a high school diploma and the ability to perform basic mathematical calculations and follow detailed instructions. Two years of healthcare registration or customer service experience and knowledge of medical terminology are preferred.
Full job description
Patient Service Representative
Looking to elevate your career? Join us!
Work Location: 700 West Germantown Pike East Norriton, Pa 19403
Work Hours: Full-Time, 40 hours weekly, Monday, Wednesday, Thursday 8:30am-5pm Tuesday 11a-7:30p Friday 7a-330p Every third Saturday with half day on Friday.
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.
Department Highlights:
Strong team collaboration
Compassion and empathy to our patients and the team
Join an innovative team working toward making healthcare more accessible, integrated, and reliable
Here is what you will need:
High School diploma;
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling;
Basic knowledge of medical terminology, preferred;
Ability to read, write, and comprehend simple instructions and short correspondence;
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative:
Provide services and support for the following areas:
Understands, promotes and demonstrates the Solis Way
Greet patients in a professional and friendly manner;
Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
Responsible for collecting patient payments which can include explaining benefits given from
insurance verification when necessary;
Prepare paperwork for future appointments incorporating additional paperwork needed for
specific exams or payors as necessary;
Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
requests;
Schedule and reschedule patients as necessary;
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
A Great Place to Work for the fourth year in a row!
Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.
Qualifications
At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.
Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.
Related keywords
Patient Service RepresentativeHealthcareRegistrationCustomer ServiceCash HandlingMedical TerminologyMicrosoft Office SuiteRadiology Information SystemInsurance VerificationPatient CareSchedulingData EntryDocumentationPayment ReconciliationFront OfficeAdministrative Support
Solis Mammography is a specialized healthcare provider that has been dedicated to helping women achieve and maintain breast health for 40 years. With breast-dedicated radiologists, state-of-the art technology, and a woman-centric, high-touch experience, Solis Mammography pioneered the Home of the Peace of Mind Mammogram™.
As the nation’s largest independent provider of breast screening and diagnostic services, the company operates both wholly owned centers and multiple successful joint venture partnerships with large hospital systems, physician practices and prominent medical and academic institutions. Headquartered in Addison, Texas, Solis Mammography operates more than 150 centers in 20 major markets.
Offices: 15601 Dallas Parkway, Suite 300, Addison, Texas 75001, US
Screening MammographyDiagnostic MammographyUltrasoundBiopsiesBreast MRI3D TechnologySmartCurve Comfortand AIHospitalHealth Care
Solis Mammography is a specialized healthcare provider that has been dedicated to helping women achieve and maintain breast health for 40 years. With breast-dedicated radiologists, state-of-the art technology, and a woman-centric, high-touch experience, Solis Mammography pioneered the Home of the Peace of Mind Mammogram™.
As the nation’s largest independent provider of breast screening and diagnostic services, the company operates both wholly owned centers and multiple successful joint venture partnerships with large hospital systems, physician practices and prominent medical and academic institutions. Headquartered in Addison, Texas, Solis Mammography operates more than 150 centers in 20 major markets.
Offices: 15601 Dallas Parkway, Suite 300, Addison, Texas 75001, US
Screening MammographyDiagnostic MammographyUltrasoundBiopsiesBreast MRI3D TechnologySmartCurve Comfortand AIHospitalHealth Care