Lauderdale Lakes, Florida, United States · On-site
$19/hr
Join Community Medical Group! Community Medical Group is seeking a friendly, dependable, and service-driven Social Services Agent to join our team. In this role, you will help clients, visitors, and patients apply for go…
Skills: Customer Service, Data Entry, Case Management, HIPAA Compliance, MS Office
Miami-Dade County, Florida, United States · On-site
About Company: At Community Medical Group, we are committed to finding the best talent and developing future leaders. When you join our team, you become part of a group dedicated to providing high-quality patient care an…
Skills: Clinical Documentation Improvement, Medical Terminology, ICD-10-CM, CPT Coding, Electronic Health Records
Miami-Dade County, Florida, United States · Hybrid
$17/hr–$18/hr
Join Community Medical Group Community Medical Group is seeking a friendly, dependable, and service-driven Patient Services Agent to join our Contact Center team. As a Patient Services Agent, you will serve as one of the…
Skills: Bilingual English and Spanish, Customer Service, Call Center Operations, Appointment Scheduling, HIPAA Compliance
Miami-Dade County, Florida, United States · Hybrid
$17/hr–$18/hr
Join Community Medical Group Community Medical Group is seeking a friendly, dependable, and service-driven Patient Services Agent to join our Contact Center team. As a Patient Services Agent, you will serve as one of the…
Skills: Bilingual English and Spanish, Customer Service, Call Center Operations, Medical Scheduling, HIPAA Compliance
Tampa, Florida, United States · On-site
$20/hr
Community Medical Group is seeking a dependable and patient-focused Phlebotomist / Medical Assistant to join our clinical team. In this role, you will support our providers and patients by performing blood draws, prepari…
Skills: Venipuncture, Blood specimen collection, Vital signs measurement, Electronic medical records, Patient care
Miami-Dade County, Florida, United States · Hybrid
$17/hr–$18/hr
Join Community Medical Group Community Medical Group is seeking a friendly, dependable, and service-driven Patient Services Agent to join our Contact Center team. In this role, you will be one of the first points of cont…
Skills: Bilingual English and Spanish, Customer Service, Call Center Operations, Appointment Scheduling, HIPAA Compliance
Orlando, Florida, United States · On-site
$13/hr–$17/hr
About Us We are committed to finding the best talent and developing them into leaders. Joining our team means you will be part of a group dedicated to providing the best and highest quality of patient care, exceptional c…
Skills: Customer Service, Medical Terminology, Electronic Health Records (EHR), MS Office, Patient Registration
Lauderdale Lakes, Florida, United States · On-site
Join Community Medical Group Community Medical Group is seeking an energetic and relationship-driven Community Outreach Specialist to help strengthen our presence throughout the communities we serve. In this highly visib…
Skills: Community Outreach, Relationship Building, Event Coordination, Lead Generation, Member Acquisition
On-site
$17/hr
We’re Hiring: Front Office Medical Receptionist Community Medical Group is looking for a friendly, organized, and patient-focused Front Office Medical Receptionist to join our team. This position is often the first…
Skills: Customer Service, Patient Scheduling, Insurance Verification, HIPAA Compliance, Communication
On-site
We’re Hiring: Membership Growth Specialist Community Medical Group is looking for an outgoing, motivated, and relationship-driven Membership Growth Specialist to help expand our Medicare patient community. This pos…
Skills: Relationship Building, Community Outreach, Sales, Customer Service, Public Speaking
Miami-Dade County, Florida, United States · On-site
We’re Hiring: Medical Records Specialist II Community Medical Group is looking for an organized, dependable, and detail-oriented Medical Records Specialist II to join our growing team! Pay: $20.00 per hour Schedule…
Skills: Medical Records Management, HIPAA Compliance, Electronic Medical Records, Patient Confidentiality, Organizational Skills
Tampa, Florida, United States · On-site
$20/hr–$22/hr
We’re hiring a Medical Assistant Lead at Community Medical Group! This is a great opportunity for an experienced Medical Assistant who is ready to take the next step in their career and help support a strong clinic…
Skills: Clinical Leadership, Patient Flow Management, Clinical Support, Medical Assisting, Organization
Miami-Dade County, Florida, United States · On-site
Role Summary The IT Project Manager will lead enterprise technology initiatives with a strong emphasis on IT projects across the Infrastructure, Application Services, and Data & Analytics portfolios, leveraging industry …
Skills: IT Project Management, Agile Frameworks, Jira, Data & Analytics, DevOps
Miami-Dade County, Florida, United States · On-site
Summary The Application Analyst is responsible for managing, supporting, and optimizing enterprise applications critical to the business, including SharePoint and other business applications. This role ensures applicatio…
Skills: SharePoint Management, SQL, REST APIs, Power Automate, Power Apps
Riverview, Florida, United States · On-site
Community Medical Group is seeking a dependable and patient-focused Medical Assistant to join our clinical team. In this role, you will support our providers and patients by performing blood draws, preparing patients for…
Skills: Patient Assessment, Vital Signs Recording, Venipuncture, Medication Administration, Medical Terminology
Miami-Dade County, Florida, United States · On-site
Summary The Referral Coordinator is responsible for the effective management of all incoming specialist referrals. Duties and Responsibilities Responsible for coordinating and processing of all patient referrals for spec…
Skills: Referral Coordination, Patient Scheduling, Insurance Verification, Medical Terminology, CPT Coding
Miami, Florida, United States · On-site
$17/hr
Summary The Patient Service Representative provides customer service to the company’s Medicare and Medicaid members to ensure patient satisfaction. Duties and Responsibilities Answer telephone calls in a timely and…
Skills: Customer Service, Patient Scheduling, Telephone Etiquette, Reporting, Microsoft Office
Margate, Florida, United States · On-site
We’re Hiring: Membership Growth Specialist Community Medical Group is looking for an outgoing, motivated, and relationship-driven Membership Growth Specialist to help expand our Medicare patient community. This pos…
Skills: Sales, Customer Service, Community Outreach, Relationship Building, Public Speaking
Margate, Florida, United States · On-site
Summary The Membership Growth Specialist is responsible for establishing relationships in the community and building links with the medical centers; they are primarily responsible for connecting with people. They represe…
Skills: Relationship Building, Lead Generation, Outreach Strategy, Sales Pipeline Management, Customer Service
Tampa, Florida, United States · On-site
$17/hr
Summary Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.…
Skills: Medical Terminology, Electronic Health Records (EHR), Customer Service, MS Office, Insurance Verification
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Assist clients with the completion and submission of ACCESS applications for food stamps, medical assistance, and cash assistance. Provide guidance on health plan selection and maintain accurate documentation of client demographics and activities.
Requires a high school diploma or equivalent and previous experience in customer service and data entry. Experience with DCF or government assistance programs and bilingual skills in Spanish or Creole are preferred.
Community Medical Group is seeking a friendly, dependable, and service-driven Social Services Agent to join our team.
In this role, you will help clients, visitors, and patients apply for government assistance programs, including Food Stamps (SNAP), Medicaid, Temporary Cash Assistance, and the Medicare Savings Program. You will guide individuals through the ACCESS application process, provide referrals to community resources, and help patients connect with healthcare coverage and services.
This is an excellent opportunity for someone who enjoys helping others, working directly with the community, and making a meaningful impact through compassionate service.
• Competitive hourly pay (based on experience)
• Monday through Friday
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth and development
• Assist clients with completing and submitting ACCESS applications for Food Stamps (SNAP), Medicaid, Temporary Cash Assistance, and the Medicare Savings Program
• Explain the ACCESS application process and the role of the Social Services Agent versus the Department of Children and Families (DCF)
• Complete required DCF and Community Medical Group electronic consent forms and obtain client signatures
• Assist clients with creating and managing their MyACCESS accounts
• Monitor application status daily and follow up until eligibility is determined by the Office of Economic Self-Sufficiency
• Notify clients of eligibility determinations and explain next steps for approved benefits
• Educate Medicaid-eligible clients on their health plan options and assist with selecting Community Medical Group as their primary care provider when requested
• Assist with health plan enrollment and related documentation
• Document client demographics and all application activities accurately in company systems
• Provide referrals to community agencies and resources when appropriate
• Assist visitors with using courtesy phone services as needed
• Handle confidential information professionally while maintaining HIPAA compliance
• Ensure all information provided by clients is documented accurately without leading or influencing responses
• Perform other duties as assigned
• High school diploma or equivalent
• Previous customer service experience required
• Experience with DCF, ACCESS, Medicaid, SNAP, or other government assistance programs preferred
• Data entry experience and proficiency with Microsoft Office and client management software
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to work independently while managing multiple priorities
• Strong problem-solving and decision-making abilities
• Ability to maintain professionalism and build positive relationships with clients and coworkers
• Understanding of confidentiality requirements and HIPAA compliance
• Bilingual in English and Spanish or English and Creole preferred
As a Social Services Agent, you will play an important role in helping individuals and families gain access to healthcare coverage, food assistance, and other essential public benefits. Every interaction is an opportunity to provide guidance, support, and reassurance while helping patients improve their health and quality of life.
Join Community Medical Group and help us continue our mission to strengthen community health!
Dedicated to Healthcare Excellence
As one of the largest, most recognized and respected providers of Medicaid and Medicare health services in Miami-Dade County, healthcare excellence is always close to you when you need it. We operate 18 centers throughout Broward County to Miami-Dade and an additional five centers in Hillsborough and Polk county located in central Florida. Each medical center offers high-quality primary and specialist care as well as comprehensive diagnostic testing and laboratory services in one convenient location. Our team of highly experienced physicians, along with our caring, multilingual staff, is dedicated to giving high-quality, personalized care you can trust. We offer convenient extended hours and each medical center is fully automated with electronic medical records. Community Medical Group is here to meet the needs of the community at large. We are an Office of Economic Self-Sufficiency partner, which helps families in need apply for Medicaid, Food Stamps, Temporary Cash Assistance and more through the Department of Children and Families (DCF). We also have WIC (Women, Infants and Children) offices on-site at several of our locations, which help provide healthy food, nutrition education, and referrals for community services.
Offices: 6100 Blue Lagoon Dr., Suite 365, Miami, FL 33126, US · 743 NE 167th St, North Miami Beach, Florida 33162, US · 321 Opa Locka Blvd, Opa-Locka, Florida 33054, US · 3805 W 20th Ave, Hialeah, Florida 33012, US · 1490 NW 27th Ave, Miami, Florida 33125, US
Dedicated to Healthcare Excellence
As one of the largest, most recognized and respected providers of Medicaid and Medicare health services in Miami-Dade County, healthcare excellence is always close to you when you need it. We operate 18 centers throughout Broward County to Miami-Dade and an additional five centers in Hillsborough and Polk county located in central Florida. Each medical center offers high-quality primary and specialist care as well as comprehensive diagnostic testing and laboratory services in one convenient location. Our team of highly experienced physicians, along with our caring, multilingual staff, is dedicated to giving high-quality, personalized care you can trust. We offer convenient extended hours and each medical center is fully automated with electronic medical records. Community Medical Group is here to meet the needs of the community at large. We are an Office of Economic Self-Sufficiency partner, which helps families in need apply for Medicaid, Food Stamps, Temporary Cash Assistance and more through the Department of Children and Families (DCF). We also have WIC (Women, Infants and Children) offices on-site at several of our locations, which help provide healthy food, nutrition education, and referrals for community services.
Offices: 6100 Blue Lagoon Dr., Suite 365, Miami, FL 33126, US · 743 NE 167th St, North Miami Beach, Florida 33162, US · 321 Opa Locka Blvd, Opa-Locka, Florida 33054, US · 3805 W 20th Ave, Hialeah, Florida 33012, US · 1490 NW 27th Ave, Miami, Florida 33125, US
