Miami-Dade County, Florida, United States · On-site
Mid level
Summary The Contestation Specialist will review medical and pharmacy claims, eligibilities and supporting medical documents to identify contestation and recovery opportunities with the Health Plans. Will also monitor, tr…
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Full-time
bachelor degree, professional certificate
Posted 40d ago
~40 hrs/week
Responsibilities
The specialist reviews medical and pharmacy claims to identify contestation and recovery opportunities with health plans. They are responsible for tracking recoveries, maintaining policies, and reporting financial impacts to the Network and Contracting department.
Requirements
Requires 3-5 years of professional experience in claims-based healthcare analytics and a preference for a bachelor's degree in business, finance, or a related field. Proficiency in advanced Excel and familiarity with healthcare reimbursement methodologies like DRGs and CPT codes are essential.
Full job description
Summary
The Contestation Specialist will review medical and pharmacy claims, eligibilities and supporting medical documents to identify contestation and recovery opportunities with the Health Plans. Will also monitor, track and report success of the contestation process.
Duties and Responsibilities
Review medical and pharmacy claims data, eligibility files, and medical documents to identify opportunities for contestation.
Responsible for creating, improving and maintaining contestation Policy and Procedures.
Responsible for tracking and monitoring on a weekly/monthly basis eligible claim for contestation.
Establish good and effective communication with Health Plans.
Submit contestation requests and support documentations to Health Plans within established filing deadlines and contractual requirements.
Work closely with Network and Contracting department to review and recommend changes based on claims behavior.
Report to Network and Contracting open contestation cases, recoveries, aging, trends, and financial impact.
Create and maintain a set of tracking reporting.
Analyze complex healthcare claims, eligibility, and pharmacy data regarding healthcare costs and utilization and make recommendations based on relevant findings.
Keep record of contestation submissions, supporting evidence, correspondence, recoveries, and payment outcomes.
Ensure compliance with Health Plan requirements, contractual obligations, regulatory guidelines, and internal policies related to contestation activities.
Perform other duties as assigned.
Qualifications
Education/Experience:
Bachelor’s degree in business, finance, computer science, engineering, economics or related field preferred.
At least 3-5 years of professional experience in claims-based healthcare analytics with a payer, provider, or related healthcare entity. Value-based care experience preferred.
Certified Subrogation Recovery Professional (CSRP) certification is a plus.
Familiarity with healthcare reimbursement methodologies and calculations such as DRGs, Revenue Codes, CPT Codes, bundled payments, etc.
Knowledge of health insurance financial business cycle, healthcare quality reporting, and benchmarking.
Knowledge of healthcare claims; differences between institutional vs professional billing and various sites of care/service
Advanced or higher proficiency in Microsoft Excel.
Experience with Power BI, Tableau, or Microsoft SQL preferred.
Bi-lingual Spanish/English preferred.
Skills:
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Thoroughness and attention to detail.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.
Excellent people skills, with an ability to partner with a dynamic leadership team.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
Ability to work with individuals within and outside the organization, in professional and courteous manner.
Demonstrated ability to successfully plan, organize and manage projects.
Organized and able to manage competing priorities.
Resourcefulness in problem solving.
Detail and financial oriented.
Strong written and verbal communications skills.
Must be highly flexible; able to accommodate changing needs of the department.
Nature of Work
Job duties require exercise of discretion in selecting from established alternatives to situations which arise on the job.
May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.
As one of the largest, most recognized and respected providers of Medicaid and Medicare health services in Miami-Dade County, healthcare excellence is always close to you when you need it. We operate 18 centers throughout Broward County to Miami-Dade and an additional five centers in Hillsborough and Polk county located in central Florida. Each medical center offers high-quality primary and specialist care as well as comprehensive diagnostic testing and laboratory services in one convenient location. Our team of highly experienced physicians, along with our caring, multilingual staff, is dedicated to giving high-quality, personalized care you can trust. We offer convenient extended hours and each medical center is fully automated with electronic medical records.
Community Medical Group is here to meet the needs of the community at large. We are an Office of Economic Self-Sufficiency partner, which helps families in need apply for Medicaid, Food Stamps, Temporary Cash Assistance and more through the Department of Children and Families (DCF). We also have WIC (Women, Infants and Children) offices on-site at several of our locations, which help provide healthy food, nutrition education, and referrals for community services.
Offices: 6100 Blue Lagoon Dr., Suite 365, Miami, FL 33126, US · 743 NE 167th St, North Miami Beach, Florida 33162, US · 321 Opa Locka Blvd, Opa-Locka, Florida 33054, US · 3805 W 20th Ave, Hialeah, Florida 33012, US · 1490 NW 27th Ave, Miami, Florida 33125, US
As one of the largest, most recognized and respected providers of Medicaid and Medicare health services in Miami-Dade County, healthcare excellence is always close to you when you need it. We operate 18 centers throughout Broward County to Miami-Dade and an additional five centers in Hillsborough and Polk county located in central Florida. Each medical center offers high-quality primary and specialist care as well as comprehensive diagnostic testing and laboratory services in one convenient location. Our team of highly experienced physicians, along with our caring, multilingual staff, is dedicated to giving high-quality, personalized care you can trust. We offer convenient extended hours and each medical center is fully automated with electronic medical records.
Community Medical Group is here to meet the needs of the community at large. We are an Office of Economic Self-Sufficiency partner, which helps families in need apply for Medicaid, Food Stamps, Temporary Cash Assistance and more through the Department of Children and Families (DCF). We also have WIC (Women, Infants and Children) offices on-site at several of our locations, which help provide healthy food, nutrition education, and referrals for community services.
Offices: 6100 Blue Lagoon Dr., Suite 365, Miami, FL 33126, US · 743 NE 167th St, North Miami Beach, Florida 33162, US · 321 Opa Locka Blvd, Opa-Locka, Florida 33054, US · 3805 W 20th Ave, Hialeah, Florida 33012, US · 1490 NW 27th Ave, Miami, Florida 33125, US