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$17/hr–$26/hr
Full-time
high school
Posted 14d ago
Apply by Jul 22
~40 hrs/week
Responsibilities
The Operations Specialist serves as a primary point of contact for clients and vendors while supporting internal communications. Key duties include coordinating meetings, managing incoming and outgoing shipments, and monitoring security cameras.
Requirements
Candidates should possess strong interpersonal skills and the ability to work in a fast-paced, 24/7 data center environment. A high school degree or experience in customer service/help desk roles is preferred.
Full job description
Overview
TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties. In this role you will have the opportunity to act as a point of contact for clients, vendors, and internal team members. You must have the ability to work in a fast-paced and rapidly changing environment while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.
We’re looking for someone who takes pride in their work, appearance, and the upkeep of the facility—someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint’s reliability, attention to detail, and commitment to operational excellence.
Responsibilities
Provides quality internal and external customer service surrounding the Company values.
Act as the point of contact for internal and external clients
Coordinates meetings between different departments internally as well as external meetings
Responsible for handling both incoming and outgoing shipments
Monitor security cameras
Other duties as assigned.
Qualifications
Ability to use good judgment and decision-making skills
Adequate professional experience and knowledge to perform Job Responsibilities
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Preferred Experience
Prior experience particularly in the data center industry
High School degree or experience in a customer service/help desk environment.
Working Conditions
Data Center Operations environment.
Shift Work:
Availability for on-call duties and occasional shift work, including nights and weekends, as required by the data center’s operational needs.
Physical Requirements:
Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces.
Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.Pay Range $17.72 - $26.58
#LI-EW1
#LI-Onsite
Related keywords
Data Center OperationsCustomer ServiceHelp DeskFacility UpkeepShipment ManagementSecurity CamerasOperational ExcellenceAdministrative DutiesShift WorkOn-call
Power Your Digital Breakaway | Learn more: tierpoint.com
Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
2010
Headquarters
St. Louis, MO
LinkedIn followers
27,920
Total funding
$2.4B
We are cloud-forward and data center-strong, a champion for untangling the hybrid complexity of modern IT, so you can free up resources to innovate, exceed customer expectations, and drive revenue.
Offices: 12444 Powerscourt Drive, Suite 450, St. Louis, MO 63131, US
How much do Administrative jobs in North Carolina pay?
Based on 863 listings with disclosed salaries, most administrative jobs in North Carolina pay between $44k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in North Carolina right now?
There are currently 7,407 open administrative positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in North Carolina?
Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, Duke University Hospital, North Carolina Department of Environmental Quality, WCPSS Lifelong Learning with Community Schools, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in North Carolina?
Yes — 924 of the 7407 open administrative positions offer remote or hybrid work (308 remote, 616 hybrid).
How do I apply for Administrative jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.