Lenexa, Kansas, United States · On-site
$17/hr–$26/hr
Overview TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience provi…
Skills: Customer service, Administrative duties, Communication, Data center operations, Security monitoring
Town of Mount Pleasant, New York, United States · On-site
$17/hr–$26/hr
Overview TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience provi…
Skills: Customer service, Administrative duties, Communication, Calendar management, Scheduling
United States · Remote OK
$96k–$144k/yr
Overview This is a senior-level cloud administration role responsible for daily operational services and driving improvements across storage and virtualization infrastructure. This role will be focused on deep technical …
Skills: Vmware, Vsphere, Vsan, Storage Infrastructure, Virtualization
Raleigh, North Carolina, United States · On-site
$17/hr–$26/hr
Overview TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience provi…
Skills: Customer service, Administrative duties, Communication, Data center operations, Security monitoring
United States · Remote OK
$83k–$133k/yr
Overview The Boomi Integration Developer will be responsible for designing, building, and maintaining Boomi workflows that integrate TierPoint’s critical back-office systems. The ideal candidate will be responsible for d…
Skills: Boomi, Master Data Hub, API, RESTful APIs, SOAP
St. Louis, Missouri, United States · Hybrid
Overview The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regardi…
Skills: Systems Administration, Customer Service, Incident Management, Technical Troubleshooting, Ticketing Systems
Saint Louis, Michigan, United States · Hybrid
Overview The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regardi…
Skills: Systems Administration, Customer Service, Incident Management, Technical Troubleshooting, Ticketing Systems
Dallas, Texas, United States · On-site
$83k–$133k/yr
Overview The Data Center Manager (DCM) will be responsible for overseeing all aspects of data center and building operations, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, q…
Skills: Data Center Operations, Facility Infrastructure Management, Personnel Management, Project Management, Electrical Principles
Durham County, North Carolina, United States · On-site
$17/hr–$26/hr
Overview TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience provi…
Skills: Customer Service, Administrative Support, Communication, Shipment Handling, Security Monitoring
Sioux Falls, South Dakota, United States · On-site
$19/hr–$29/hr
Overview We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get h…
Skills: Hardware Installation, Server Maintenance, Cable Termination, Network Monitoring, Incident Response
United States · Remote OK
$101k–$155k/yr
Overview We are seeking a Senior Automation Engineer who brings an automation-first mindset to identity lifecycle across our enterprise. This role will work closely with Human Resources and technical leadership throughou…
Skills: Infrastructure Automation, PowerShell, Active Directory, Entra ID, Ansible
United States · Remote OK
$23/hr–$35/hr
Overview This position is an entry-level position that will support a wide range of audit and compliance activities for TierPoint’s Security and Compliance department. Under the general supervision of the Director, ISMS …
Skills: Information Security, Compliance Auditing, Risk Assessment, Policy Development, Technical Writing
Saint Louis, Michigan, United States · Hybrid
$54k–$84k/yr
Overview The EOC Team Lead is responsible for providing quality customer experience to TierPoint clients while leading and training employees to provide clients an overwhelmingly positive support experience. The EOC Team…
Skills: Incident Management, Team Leadership, Customer Experience, Performance Management, Client Communication
Dallas, Texas, United States · On-site
$21/hr–$31/hr
Overview The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, app…
Skills: Hardware Troubleshooting, Server Installation, Cable Management, Network Configuration, Incident Response
Fort Worth, Texas, United States · On-site
$25/hr–$37/hr
Overview The Lead Operations Technician is responsible for overseeing the daily operations, maintenance, and performance of the data center’s infrastructure and systems. Acting as the primary technical expert and escalat…
Skills: Data Center Operations, TCP/IP, LAN/WAN Technology, Windows Server, Linux Server
Des Peres, Missouri, United States · Hybrid
$83k–$105k/yr
Overview Join a high-performing accounting team at the center of a rapidly evolving data center business, where you’ll lead a timely, accurate close process and turn financial results into impactful insights that drive t…
Skills: U.S. GAAP, Month-end Close, Financial Analysis, Account Reconciliations, Fixed Asset Accounting
Saint Louis, Michigan, United States · On-site
Overview The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regardi…
Skills: Systems Administration, Customer Service, Incident Management, Technical Troubleshooting, Ticketing Systems
United States · Remote OK
$90k–$155k/yr
Overview The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Tri-state area through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisit…
Skills: New Client Acquisition, Consultative Selling, C-Suite Relationship Management, Pipeline Management, Strategic Messaging
St. Louis, Missouri, United States · On-site
$19/hr–$29/hr
Overview We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get h…
Skills: Hardware Installation, Server Maintenance, Network Equipment Configuration, Cable Termination, Incident Response
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The Operations Specialist acts as a primary point of contact for clients and vendors while managing day-to-day administrative and facility tasks. Responsibilities include coordinating meetings, monitoring security systems, and handling incoming and outgoing shipments.
Candidates should possess strong interpersonal and organizational skills with the ability to work in a fast-paced, 24/7 environment. Prior experience in a data center or help desk setting is preferred, along with a high school diploma.
TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties. In this role you will have the opportunity to act as a point of contact for clients, vendors, and internal team members. You must have the ability to work in a fast-paced and rapidly changing environment while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.
We’re looking for someone who takes pride in their work, appearance, and the upkeep of the facility—someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint’s reliability, attention to detail, and commitment to operational excellence.
The schedule will be as follows:
Working Conditions
Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $17.72 - $26.58
Power Your Digital Breakaway | Learn more: tierpoint.com
We are cloud-forward and data center-strong, a champion for untangling the hybrid complexity of modern IT, so you can free up resources to innovate, exceed customer expectations, and drive revenue.
Offices: 12444 Powerscourt Drive, Suite 450, St. Louis, MO 63131, US
Power Your Digital Breakaway | Learn more: tierpoint.com
We are cloud-forward and data center-strong, a champion for untangling the hybrid complexity of modern IT, so you can free up resources to innovate, exceed customer expectations, and drive revenue.
Offices: 12444 Powerscourt Drive, Suite 450, St. Louis, MO 63131, US
