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Part-time
high school
Free College Course At Indiana Wesleyan University Online Program, Free Kroc Membership, Discounts At Local Establishments
Posted 22d ago
~19 hrs/week
Responsibilities
The Welcome Desk Associate provides exceptional customer service by welcoming guests, managing membership registrations, and handling POS transactions. They act as a center ambassador by providing facility information and routing incoming phone calls.
Requirements
Candidates must have a high school diploma and 1-2 years of experience in customer service and cash handling. Required certifications include a valid driver's license, CPR certification, and Safe From Harm training within 30 days of hire.
Full job description
Be the friendly face that welcomes every guest to the Kroc Center! As a Welcome Desk Associate, you will provide exceptional customer service, assist members and visitors, answer questions, and help create a warm, positive experience for everyone who walks through our doors.
Starting pay: $12.00
Part Time: 19 hours per week
Available Shift: 5:15 AM - 10:00 AM
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
As the Welcome Desk Associate I you will be responsible for creating exceptional customer services experiences. Primary responsibilities include selling and/or verifying membership’s program registrations as well as providing facility information, answering, and routing all incoming phone calls, ensuring that the Mission of The Salvation Army is effectively carried out.
What You Will Do:
Provide world class customer service to the community by building lasting relationships so support membership retention through exceptional service and follow up, with an attitude of Christian hospitality
Perform point of sales (POS) transactions at the Welcome Desk.
Be an ambassador for the Kroc Center by giving tours, promoting the center and selling memberships.
Maintain progressive knowledge of all programs and facilities.
Enter all membership information accurately and in timely manner.
Follow all policies and procedures for the Welcome desk and POS system
Other tasks as assigned by leadership
Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma or equivalent
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Minimum of 1-2 years’ experience working in customer service and cash handling related industries.
Certifications: Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training and CPR Certification within the first 30 days of employment.
Skills/Abilities:
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
Good speaking, hearing and vision ability, and excellent manual dexterity
Lifting, pulling, and pushing of materials up to 25 pounds
May require bending, squatting, walking.
May require standing for extended periods.
Working Conditions: Work is performed in an office environment; may require some weekend and evening work
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Qualifications
DOING THE MOST GOOD
Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people... Join us in making a difference.
Part Time Benefits:
FREE College Course at Indiana Wesleyan University on-line program
Free Kroc Membership
Discounts at local establishments
Related keywords
Customer ServicePOS SystemMembership RetentionCash HandlingCPR CertificationSafe From Harm TrainingMicrosoft ProductsHospitalityThe Salvation ArmyKroc Center
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
Offices: 5550 Prairie Stone Pkwy, Hoffman Estates, Illinois 60192, US
Based on 390 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
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