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$14/hr–$18/hr
Part-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Front Desk and Sales Associate is responsible for greeting members, managing check-ins, and conducting outbound sales calls to prospective families. They also handle customer inquiries, resolve account issues, and maintain the cleanliness and organization of the facility.
Requirements
Candidates should have previous customer service or administrative experience and possess basic computer skills. Applicants must be available for evening and weekend shifts and are required to obtain CPR, First Aid, and AED certifications.
Full job description
Job Title: Front Desk and Sales Associate
Reports to: Assistant Manager - Sales
FLSA Status: Part time, Non-Exempt
Spanish-speaking ability preferred to support our Spanish-speaking customer base.
Summary: We’re looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you’ll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.
Duties and Responsibilities:
Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.
Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.
Guide families through the student registration process using effective sales and customer service techniques.
Handle customer concerns and complaints professionally, with a solution driven approach.
Assist families with merchandise and vending purchases.
Make calls to resolve open account issues with professionalism and care.
Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.
Enforce safety rules and administer first aid when necessary.
What We’re Looking For:
A natural communicator who is comfortable on the phone and in person with families of all backgrounds.
Comfortable learning new software - we’ll train you on our systems.
Organized, dependable, and proactive about following through on tasks and commitments.
Previous customer service or administrative experience preferred.
Basic computer skills.
Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.
Must be available for evening and weekend shifts.
What Success Looks Like:
Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.
Enrollment numbers grow because follow-up is consistent and conversations are genuine.
The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.
Families feel confident they’re in the right place from their very first interaction.
Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you’re often the very first voice a family hears - and the reason they choose us.
Related keywords
Front DeskSales AssociateCustomer ServiceRegistrationOutbound SalesAdministrativeCPRFirst AidAEDFacility ManagementCommunicationSoftware TrainingRetailMembership EnrollmentConflict Resolution
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston. Chris and Jenny took a concept that they formulated with nearly two years of research, and cultivated a business that provides results in the learn-to-swim environment that you simply can’t find anywhere else. Their proprietary curriculum and systems were developed after traveling the country in search of the “best practices” to teach babies and young children how to swim.
The first school, in Birmingham, Michigan, opened in 2006, and quickly saw success. Opening its doors with over 500 students at inception, Goldfish currently teaches more than 70,000 students per month across the franchise system.
At the beginning of 2008, it made sense to begin the franchising process. As of early 2017, we are currently in the process of expanding franchise opportunities throughout the country and internationally, with over 80 schools open or in development in more than 23 states and Canada.
Please visit our website for more information on our locations and to find out how you can open a Goldfish Swim School:
http://goldfishfranchise.com
http://goldfishswimschool.com
Offices: 2701 Industrial Row Dr, Troy, Michigan 48084, US
Business plan assistanceSite selection assistanceAdvertising and marketing supportOperational supportComprehensive trainingSwim Lesson Instructionand Swim Lesson Curriculum Development
Based on 1900 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Florida right now?
There are currently 18,580 open administrative positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, University of Miami Health System-Uhealth, UF Health, University of Miami Health System, Orlando Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Florida?
Yes — 2165 of the 18580 open administrative positions offer remote or hybrid work (826 remote, 1339 hybrid).
How do I apply for Administrative jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.