Hillsborough County, Florida, United States · Hybrid
$18/hr–$27/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer service, Communication, Problem-solving, Analytical skills, Collaboration
Tampa, Florida, United States · On-site
$40k–$65k/yr
Description About the Role Estimated first-year earnings range: $40,000 - $60,000Uncapped commission and earnings.Training Pay of $18.00 per hour for 6 weeks.This position sells pre-need and at-need funeral services and …
Skills: Sales, Lead Generation, Prospecting, Customer Service, Microsoft Excel
Brandon, Florida, United States · On-site
$14/hr–$15/hr
Description The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow. Essential Functions Attract and retain customers by …
Skills: Customer Service, Patient Flow Management, Insurance Verification, Phone Etiquette, Dispensing Eyewear
Tampa, Florida, United States · On-site
$20/hr–$25/hr
Job Summary Southport Truck Group is seeking a detail-oriented Administrative Specialist to support both Accounting Receivable and HR functions. This role is ideal for someone who thrives in a multi-faceted environment a…
Skills: Accounts Receivable, Payment Processing, Customer Service, Recruitment, Onboarding
Orlando, Florida, United States · On-site
$50k–$65k/yr
CLAIMS REPRESENTATIVE I Investigates, determines liability, confirm coverage, establishes damages, and negotiates settlement of auto, property and light general liability claims for a Member based organization in accorda…
Skills: Claims investigation, Liability determination, Coverage verification, Negotiation, Damage evaluation
Brevard County, Florida, United States · On-site
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to…
Skills: Customer service, Front desk operations, Problem-solving, Communication, Microsoft office suite
Jacksonville, Florida, United States · Hybrid
Founded in 1920, Akerman is one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an experienced Manager of Paralegal Services to partner with the Senior Director …
Skills: Leadership, Workforce planning, Performance management, Talent development, Operational management
Jacksonville, Florida, United States · On-site
Baptist Home Health Care by BAYADA is seeking a Client Services Manager in our Jacksonville, FL Home Health Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Ma…
Skills: Customer service, Home health care, Scheduling, Fiscal management, Relationship building
Tampa, Florida, United States · On-site
Overview MasTec Civil is hiring an MOT Supervisor to support growing infrastructure work in the Tampa, FL area! The MOT Supervisor is a leader whose primary responsibility is to supervise and maintain traffic within the …
Skills: Traffic control, Supervision, Project management, Safety compliance, Equipment maintenance
Tampa, Florida, United States · Hybrid
Founded in 1920, Akerman is one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an experienced Manager of Paralegal Services to partner with the Senior Director …
Skills: Leadership, Performance management, Workforce planning, Talent development, Operational management
Orlando, Florida, United States · Hybrid
Founded in 1920, Akerman is one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an experienced Manager of Paralegal Services to partner with the Senior Director …
Skills: Leadership, Performance management, Workforce planning, Talent development, Operational management
West Palm Beach, Florida, United States · Hybrid
Founded in 1920, Akerman is one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an experienced Manager of Paralegal Services to partner with the Senior Director …
Skills: Leadership, Workforce planning, Performance management, Talent development, Operational management
Fort Lauderdale, Florida, United States · Hybrid
Founded in 1920, Akerman is one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an experienced Manager of Paralegal Services to partner with the Senior Director …
Skills: Leadership, Performance management, Workforce planning, Talent development, Operational management
Jacksonville, Florida, United States · On-site
TITLE: Workforce Development Coordinator - Teen Center DEPARTMENT: Operations REPORTS TO: Unit Director CLASSIFICATION: Hourly, Non-Exempt PAY: $19/hr. POSITION SUMMARY: The Workforce Development Coordinator works closel…
Skills: Communication, Presentation, Writing, Decision-making, Problem-solving
Winter Park, Florida, United States · Hybrid
WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builder…
Skills: Real estate law, Corporate law, Contract drafting, Title review, Survey analysis
Orlando, Florida, United States · Hybrid
Nemours is seeking an Access Center Specialist (Full-Time), to join our Orlando, Florida team. This is a hybrid position. The Access Center Specialist communicates with the patients/providers via telephone to ensure accu…
Skills: Customer service, Medical scheduling, Insurance verification, Data entry, Electronic medical records
Jacksonville, Florida, United States · On-site
$56k–$58k/yr
We are looking for an energetic, organized, and proactive Learning Center Office Manager who is passionate about customer service to join the management team at our Jacksonville, FL Lindamood-Bell® Learning Center. O…
Skills: Office management, Customer service, Account management, Scheduling, Project management
Miami, Florida, United States · On-site
Site Leader POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaini…
Skills: Operations management, Customer service, Team leadership, Facility management, Workflow management
Jacksonville, Florida, United States · On-site
Overview Under limited supervision, provides general administrative support to a department or group of professionals. Collects, compiles, and analyzes moderately complex data and information. Composes straightforward wr…
Skills: Microsoft Word, Microsoft Excel, Microsoft Access, Administrative support, Data analysis
Clearwater, Florida, United States · On-site
**This is a full-time, long-term position. Unfortunately, we cannot accommodate students looking for only a summer job or that would need to work part-time during the school year.** Job Title: Eye Care Assistant (Ophthal…
Skills: Patient care, Ophthalmic testing, Visual acuity, Refraction, Dilation
Hillsborough County, Florida, United States • Hybrid
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The Furniture and Mattress Concierge specialist provides end-to-end support for customers from the point of sale through delivery. They manage orders, resolve customer inquiries, and collaborate with supply chain and store teams to ensure a seamless delivery experience.
Candidates should have at least 6 months of call center experience and a high school diploma or equivalent. Strong communication, problem-solving, and analytical skills are required to manage customer expectations and delivery logistics.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Furniture and Mattress Concierge specialist plays a key role in providing end-to-end support for our Furniture and Mattress customers from the point of sale through day of delivery. We deliver on our promise of Genuine Hospitality to our customer every day. We build trust with proactive communication, by understanding and adapting to their specific needs and always keeping our word. Working in partnership with store selling colleagues, Supply Chain partners and delivery teams we ensure our top customers have a smooth and seamless delivery experience. This is an inbound and outbound customer facing role focused on providing an elevated customer experience.
What You Will Do
Skills You Will Need
Customer Service Excellence: Demonstrated ability to address customer inquiries promptly and effectively, ensuring resolution and satisfaction.
Communication: Excellent verbal and written communication skills with an ability to communicate effectively with customers, store colleagues, and delivery teams. This includes introducing themselves to customers, providing timely updates and resolving issues.
Problem-Solving: Strong problem-solving abilities to collect data, analyze situations, and propose effective solutions.
Analytical Skills: Ability to assess a situation and adapt quickly to changing customer expectations and needs.
Collaboration: Ability to collaborate with internal and external teams to minimize friction and escalation or sales loss
Adaptability: Flexibility to handle unexpected problems and changes in delivery schedules, ensuring customers are kept informed and satisfied.
Attention to Detail: Ensure all client information and delivery details noted and timely follow up is completed to ensure customer satisfaction.
Self-Motivation: Self-motivated and driven individual with a strong work ethic and the ability to work independently or collaboratively.
Deadline Management: Ability to manage multiple priorities and meet deadlines consistently in a dynamic work environment.
Who You Are
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
Based on 1756 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
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