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Full-time
high school, associate degree
Posted 30d ago
Apply by Sep 8
~40 hrs/week
Responsibilities
This role manages inside rental equipment activities, including providing price quotes, monitoring delivery schedules, and ensuring customer satisfaction. It also handles extensive administrative tasks such as invoicing, bookkeeping, and maintaining accurate equipment service records.
Requirements
Requires a two-year degree with 2 years of experience or a high school diploma with 5 years of related experience in administration and accounting. Proficiency in Microsoft Office, specifically Excel, and the ability to handle high-pressure environments are essential.
Full job description
PRIMARY FUNCTION:
This position provides major inside rental equipment activities ensuring customers’ satisfaction and performing some administrative operational responsibilities for NC, SC, & VA.
ESSENTIAL DUTIES:
Customer Service – 30%
Provides rental customers’ price quotes and equipment availability and delivery schedule information.
Daily monitors equipment rental schedule and immediately contacts customer with any schedule updates, modifications or delivery problems.
Assists with telephone collection of past due rental payments.
Administrative - 60%
A. Equipment /Inventory
Maintains current and accurate service records for each unit on Short Term Rental
Daily coordinates and optimizes delivery and pickup of rental equipment.
Serves as a liaison between departments and branches for rental equipment pricing, availability, transportation, and repair. etc
Informs sales and rental representatives of rental fleet inventory, activity and rates.
Monthly Report on Overtime and STR.
Tracking Ottawa transfers, credits, license and titles
Track Overtime
B. Bookkeeping/Invoicing
Expedites customer credit applications and sets up accounts with the Credit Department in a timely manner.
Verifies logs, codes and processes billing/invoices.
Issues, extends and enters purchase orders for outside vendors.
Occasionally creates correspondence, memos, quotes, records, reports, etc.
Monthly prepares rental sales.
Maintains rental files (i.e. rental contracts, certificates of insurance, etc.) and periodically purges and prepares them for storage.
Invoices rental and leases. Verifies accuracy of each invoice prior to mailing copy to customer.
Inputs demos, loaner units, and equipment transfers on computer.
Prepares daily rental and used inventory updates.
Sets up rentals on preventive maintenance schedule and faxes PM schedule to each branch. Deletes sold lift trucks from PM schedule.
Codes account payable invoices and enters cost of invoices on system.
Works with customers on invoice questions or concerns.
Works with Accounting Department with invoice inquiries on cash application, taxes and general ledgers.
Issues credit when needed on invoices.
Prepares monthly RPO report-Tracking Profit & Loss and report to Salesmen & Sales Manager.
Assist service managers with accounts in opening and closing work orders related to rental equipment.
Checks and files exception reports. Resolves discrepancies (work orders still open and rental billings completed).
Performs assorted clerical duties such as mail distribution, copying, faxing, and answering telephones, filing and typing miscellaneous labels envelopes and scanning
End of year property tax reporting for all rental equipment.
Rental Reports-Utilization, Depreciation, Acquisition to Sales
Training/Cross Selling- 10%
Learns the entire Industrial Divisional product lines.
Learns the general products and services offered by other divisions.
Learns support departments functions (Accounting, IS, Credit, etc.) and how they best interact with the Industrial Division.
Attends training courses as deemed appropriate by the Group Leader.
MINIMUM REQUIREMENTS:
Education:
Two-year degree in business or related field with 2 years specific experience or high school diploma with 5 years of directly related experience. Specific experience includes office administration, accounting practices and sales support.
Work Experience:
Requires familiarity with Microsoft Office including proficiency with Excel and working knowledge of Word.
Other:
Must be able to handle many duties at once, communicate with and relate to people on all levels, solve problems and maintain excellent customer relationships with both internal and external customers.
Physical:
Ability to sit for long periods of time and handle stress and high pressure daily.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Gregory Poole Equipment Company was founded by James Gregory Poole, Sr., and his uncle, William Lewis Gregory on April 1, 1951. With headquarters in Raleigh, North Carolina, Gregory Poole became the Cat construction equipment dealer for eastern North Carolina. Poole and his family obtained W.L. Gregory's shares in Gregory Poole Equipment Company and became the sole owners in 1961. Since that time the company has expanded its operations to 25 locations providing sales, rental, parts and service for construction, forestry, ag, lift systems, marine power, power generation equipment, trucks, buses and RVs in eastern North Carolina, as well as lift systems in eastern South Carolina and Virginia.
For more information, call: 1-866-396-8659
Offices: 4807 Beryl Rd., Raleigh, NC 27606, US · 151 Backhoe Rd., Leland, NC 28451, US · 53 Springs Rd., Washington, NC 27889, US · 5633 US Highway 301 S, Hope Mills, NC 28348, US · 3201 Integrity Dr., Garner, NC 27529, US
How much do Administrative jobs in North Carolina pay?
Based on 869 listings with disclosed salaries, most administrative jobs in North Carolina pay between $43k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in North Carolina right now?
There are currently 7,790 open administrative positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in North Carolina?
Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, Duke University Hospital, North Carolina Department of Environmental Quality, WCPSS Lifelong Learning with Community Schools, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in North Carolina?
Yes — 943 of the 7790 open administrative positions offer remote or hybrid work (309 remote, 634 hybrid).
How do I apply for Administrative jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.