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$21/hr–$27/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Time Off
Posted 20d ago
~40 hrs/week
Responsibilities
The Patient Coordinator manages clinical support coordination, including scheduling follow-up appointments and coordinating surgeries. They act as a primary communication link between patients, physicians, and various care teams.
Requirements
The candidate must be able to handle high-volume patient communication and manage complex physician schedules. Ability to work a full-time float schedule across multiple clinic sites is required.
Full job description
At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values — Better together, Own it, Nimble, Excellence, and Service — are lived down to our BONES. At Summit, team members feel respected, valued, and connected to meaningful work, contributing to a collaborative, community-centered culture built on mutual respect and enjoyment.
Under direct supervision of the Practice Development Manager, the Patient Coordinator will be responsible for managing the clinical support coordination of the patient’s care. Primary responsibility for scheduling follow up appointments, surgery coordination and scheduling, communication across care teams and other Summit departments. Provides other non-clinical activities, in support of patient care, as directed by the physician and/or other provider/clinician.
This is a full-time float position. Monday - Friday schedule of 7:30 AM to 4:00 PM (subject to change based on clinic and/or team needs). Primary locations are TBD at this time. This position may also involve coverage at Summit outreach sites, as applicable.
Typical job duties include can include the following:
Responsible for answering and responding to patient phone calls, manage team voicemail and email, and appropriately triage patient phone calls, on a daily basis and as appropriate.
Manage one or more Physician’s daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent need patients.
Responsible to support coordination of patient care between team members, other service line teams and/or other Summit departments.
Communicate information from Physicians and other care providers to patients and other staff, in support of patient care.
Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physician’s orders in to electronic medical record.
At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests. As directed, provide patients with information packet and/or documents in accordance with physician protocols.
Acts as immediate back-up to other teams, including within own service line or to other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
May be responsible for rooming of patients and initiating visit for physician and other providers/clinicians, as directed.
Performs other duties as assigned
Summit's hiring range for this position is $21.62 to $27.03 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1,200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Related keywords
OrthopedicsPatient CoordinationEMRFMLAShort Term DisabilityWorkers CompensationHealthcare AdministrationClinical SupportTriageSurgery Scheduling
Summit Orthopedics is your expert partner in leading a healthy, active lifestyle. From expert orthopedic care to community classes and online resources, we’re providing the tools you’ll need to continue to be healthy and active. From evaluation and diagnosis to prevention, treatment and rehabilitation, Summit provides a range of conservative and progressive care options for bone, tendon, ligament, muscle and joint conditions. We have more than 150 physicians, physician assistants, physical and hand therapists, and medical professionals across 30 Twin Cities locations.
About Summit Orthopedics
Summit Orthopedics was founded on our vision to bring comprehensive orthopedic care to our Twin Cities community. Our history as a group of physicians grounded in orthopedic expertise is one story, but we believe our story is most meaningful in the context of your stories. The care we provide matters most when we can come alongside you to help you reach your goals.
At Summit, we are dedicated to the ways our intersecting stories improve your health. The story of Summit Orthopedics is a story of medical innovation, quality of care, and commitment to exceed your expectations. The best part of our story is the way we help you realize your story of a healthier and more active self.
Careers Information
Patients are our first priority, but when it comes to your career, Summit Orthopedics knows how to take care of you, too. At Summit we are committed to helping our employees grow by providing them with all of the resources and support they need to thrive. That's why we have such a great reputation in the Twin Cities' East Metro area of Minnesota.
Our careers offer physicians, nurses, physician assistants, therapists, clinic support and business services staff the opportunity to succeed at Summit Orthopedics. summitortho.com/careers
Offices: 710 Commerce Drive, Suite 200, Woodbury, MN 55125, US
Based on 1171 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
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