Saint Louis Park, Minnesota, United States · On-site
$74k–$78k/yr
Mid level
This position is responsible for generating new business and maintaining existing clients/corporate accounts. Uses sales skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff…
Skills: Sales management, Revenue management, Business development, Client relationship management, People management
Night Auditor | FT Overnight | $1000 Sing-on Bonus
Saint Louis Park, Minnesota, United States · On-site
Mid level
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showin…
Front Office Manager | Hilton Garden Inn, Marlborough
Marlborough, Massachusetts, United States · On-site
$55k–$65k/yr
Mid level
This position is responsible for leading the Front Office Team through active, visible, and hands-on leadership at the front desk. We want some who ensures there is exceptional Guest service and seamless daily operations…
Skills: Front desk leadership, Team training, Coaching, Customer service, Operational management
Assistant General Manager | Hilton Garden Inn, Marlborough
Marlborough, Massachusetts, United States · On-site
$80k–$85k/yr
Mid level
This position is responsible for overseeing the overall management and operation of the hotel. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure…
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showin…
Skills: Night audit, Financial reporting, Guest service, Cash handling, Check-in and check-out
This position is responsible for safely transporting guests to/from their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for an…
Skills: Customer service, Safe driving, Vehicle maintenance, Luggage assistance, Communication
This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets…
Skills: Customer service, Food and beverage service, Banquet operations, Teamwork, Attention to detail
Housekeeping Manager-Residence Inn - Bloomington, MN
Bloomington, Minnesota, United States · On-site
$58k–$65k/yr
Mid level
This position is responsible for overall housekeeping operations and ensures the cleanliness of hotel rooms and public areas. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective managem…
Housekeeping Inspector, Part-Time | Courtyard, Denver Park Meadows
Centennial, Colorado, United States · On-site
$20/hr–$20/hr
Mid level
This position is responsible for the supervision of housekeeping operations and ensures the cleanliness of hotel rooms and public areas, and adheres to health regulations. Effective supervision of assigned staff, guest s…
Skills: Housekeeping supervision, Staff training, Guest satisfaction, Service recovery, Attention to detail
Food and Beverage Supervisor | Hilton Garden Inn, Scottsdale Old Town
Scottsdale, Arizona, United States · On-site
Mid level
This position is responsible for supervision of restaurant, bar, and room service operations, including adherence to health regulations. Supervises assigned staff to ensure achievement of overall financial results, guest…
Front Desk Agent | Hilton Garden Inn, Scottsdale Old Town
Scottsdale, Arizona, United States · On-site
$17/hr–$18/hr
Entry level
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. Job Duti…
Skills: Guest Service, Communication, Problem Solving, Cash Handling, Upselling
This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest sat…
Skills: Housekeeping, Cleaning, Attention to detail, Customer service, Time management
Front Desk Supervisor | Residence Inn, Denver Park Meadows
Centennial, Colorado, United States · On-site
Mid level
This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of …
Front Desk Supervisor | Courtyard, Denver Park Meadows
Centennial, Colorado, United States · On-site
$20/hr–$22/hr
Mid level
This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of …
This position is responsible for the overall management and operations of a residential property. Uses leadership skills to drive revenue, maximize profits and ensure quality. Effective management of the team to ensure a…
Executive Chef | Hilton Garden Inn, Phoenix Downtown
Phoenix, Arizona, United States · On-site
$85k–$110k/yr
Mid level
The Executive Chef provides strategic and operational leadership for all culinary operations, ensuring exceptional quality, profitability, food safety, and employee development. Lead all kitchen operations and culinary s…
The Food & Beverage Manager is responsible for leading all food and beverage operations, driving guest satisfaction, financial performance, and team development while ensuring Hilton brand standards. Recruit, interview, …
Skills: Food and beverage management, Team development, Financial performance, Budgeting, Forecasting
Maintenance Technician, Full-Time | Residence Inn, Lake Oswego
Lake Oswego, Oregon, United States · On-site
$20/hr–$22/hr
Entry level
This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows C…
Front Desk Agent, Part-Time | Residence Inn, Lake Oswego
Lake Oswego, Oregon, United States · On-site
Entry level
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. Anticipa…
Skills: Guest service, Communication skills, Attention to detail, Customer focused, Cash handling
Night Auditor, Part-Time Weekends | Residence Inn, Lake Oswego
Lake Oswego, Oregon, United States · On-site
Entry level
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showin…
Skills: Night audit, Accounting, Guest service, Financial reporting, Cash handling
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$74k–$78k/yr
Full-time
high school, bachelor degree
Posted 4h ago
~40 hrs/week
Responsibilities
The Senior Sales Manager is responsible for driving revenue and maximizing profit by soliciting new business and maintaining existing corporate accounts. They also oversee the management, training, and development of sales staff to ensure high standards of guest service and operational excellence.
Requirements
Candidates must have at least 3 years of sales experience, preferably within the hotel industry, and previous experience managing direct reports. A high school diploma or GED is required, while a college degree is preferred, along with a valid driver's license.
Full job description
This position is responsible for generating new business and maintaining existing clients/corporate accounts. Uses sales skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations.
Integrity
Respect
Quality
Communities
Continuous Improvement
Objective Financial Results
Communication
Strategic Focus
Problem Solving
Business Acumen/Technical Proficiency
Priority Setting
People Management & Development
Education: High school diploma or GED required. College degree or equivalent experience preferred.
Experience/Knowledge/Skills/Abilities:3+ years of sales experience required, preferably in a hotel setting. Previous experience managing direct reports preferred. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment. Must have a valid driver's license.
Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Sales: Accountable for achieving business revenue goals and established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.
Revenue Optimization: Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability. Works on pricing and mix of business. Has understanding of market fluctuations and trends.
People Management: Responsible for interviewing, hiring, coaching, discipline and development of sales employees. Evaluates staff performance and takes appropriate corrective action as needed to hold sales employees accountable. Motivates staff by setting goals, providing ongoing feedback and rewarding/recognizing employees.
Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools such as Hoteligence®, STR® report, reader boards and other market intelligence to drive business.
Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals. Works side by side with sales staff to train and model appropriate guest service standards.
Training:Responsible for ongoing training of all sales employees and ensuring training records are maintained. Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.
Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.
Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
CSM Corporation creates exceptional spaces where people work, live and visit.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1976
Headquarters
Minneapolis, Minnesota
LinkedIn followers
7,862
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, manages, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 2.3 million square feet of commercial and retail space, 4,687 hotel rooms and over 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities. For more information on CSM Corporation visit http://csmcorp.net/.
CSM 2021 Portfolio
• Over 2.3 million square feet of commercial and retail space
• 29 hotels
• 4,687 hotel rooms
• Over 2,600 residential apartment units
Offices: Suite #3000, Minneapolis, Minnesota 55415, US
CSM drives developmentleasing and management of Commercial Real Estate and Residential Apartment and Townhome communitiesowns and operates CarlsonHiltonHyatt and Marriott properties and leverages property maintenance by ProTech.Commercial Real EstateProperty ManagementReal Estate
CSM Corporation creates exceptional spaces where people work, live and visit.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1976
Headquarters
Minneapolis, Minnesota
LinkedIn followers
7,862
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, manages, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 2.3 million square feet of commercial and retail space, 4,687 hotel rooms and over 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities. For more information on CSM Corporation visit http://csmcorp.net/.
CSM 2021 Portfolio
• Over 2.3 million square feet of commercial and retail space
• 29 hotels
• 4,687 hotel rooms
• Over 2,600 residential apartment units
Offices: Suite #3000, Minneapolis, Minnesota 55415, US
CSM drives developmentleasing and management of Commercial Real Estate and Residential Apartment and Townhome communitiesowns and operates CarlsonHiltonHyatt and Marriott properties and leverages property maintenance by ProTech.Commercial Real EstateProperty ManagementReal Estate