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Full-time
Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance
Posted 3d ago
~38 hrs/week
Responsibilities
Coordinates and monitors patient transportation activities through timely dispatch and management of customer requests. Acts as a liaison between departments while ensuring staff productivity and high-quality service standards.
Requirements
Previous dispatch experience is required for this position. Candidates must be able to perform essential functions including patient transport and infection control practices.
Full job description
We are hiring immediately for full time DISPATCHER positions.
Address: Ascension St Vincent - 2015 Jackson Street, Anderson, IN 46016. Note: online applications accepted only.
Schedule: Full time schedule. Monday through Friday, 9:00 am to 5:30 pm. More details upon interview.
If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
Essential Duties and Responsibilities:
Provides quality customer service to customers by providing one-on-one attention to detail.
Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
Serves as a liaison between Patient Transportation and other departments.
Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
Performs other duties as assigned.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click hereor copy/paste the link below for paid time off benefits information.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.
Related keywords
DispatcherPatient TransportationHealthcareDispatch LogicInfection ControlBody MechanicsCustomer ServiceOperationsStaff ProductivityHospitalityCompass HealthcareTouchPoint Support ServicesSchedulingLogistics
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
Based on 385 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Indiana right now?
There are currently 5,315 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Indiana?
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Ascension, Franciscan Health, Franciscan Alliance, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Indiana?
Yes — 510 of the 5315 open administrative positions offer remote or hybrid work (178 remote, 332 hybrid).
How do I apply for Administrative jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.