Dallas, Texas, United States · On-site
$20/hr–$22/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Leadership, Team management, Customer service, Scheduling, Food safety
New Haven, Connecticut, United States · On-site
$25/hr–$28/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Customer Service, Cash Handling, Point Of Sale System, Coffee Preparation, Espresso Preparation
Pompano Beach, Florida, United States · On-site
$13/hr–$15/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Dishwashing, Kitchen Maintenance, Customer Service, Inventory Management, Food Preparation
Pompano Beach, Florida, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Customer Service, Food Service, Wine Knowledge, Table Service, Menu Articulation
Indianapolis, Indiana, United States · On-site
$15/hr–$17/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Customer Service, Food Service, Hospitality, Menu Knowledge, Food Preparation
Overland Park, Kansas, United States · On-site
$21/hr–$23/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Leadership, Team management, Customer service, Scheduling, Food safety
Goshen, Indiana, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Food preparation, Kitchen safety, Sanitation, Knife skills, Cooking techniques
Kalamazoo, Michigan, United States · On-site
$75k–$80k/yr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Leadership, Strategic Thinking, Operational Excellence, Performance Management, Communication Proficiency
Portland, Maine, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Customer service, Point of sale system, Food preparation, Cash handling, Credit transaction management
Burlington, Massachusetts, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Food preparation, Sanitation, Customer service, Knife skills, Food safety
United States · On-site
$16/hr–$19/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Grilling, Food Preparation, Customer Service, Breakfast Cooking, Lunch Cooking
United States · On-site
$65k–$70k/yr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Culinary Techniques, Food Preparation, Staff Supervision, Menu Writing, Cost Control
Indianapolis, Indiana, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Housekeeping, Laundry services, Customer service, Safety procedures, Equipment maintenance
United States · On-site
$70k–$75k/yr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Culinary arts, Food service management, Budgeting, P&L management, Inventory management
Massachusetts, United States · On-site
$72k–$85k/yr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Food Service Management, Culinary Operations, P&L Management, Staff Supervision, Food Safety
Malden, Massachusetts, United States · On-site
$19/hr–$20/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Dishwashing, Kitchen Maintenance, Food Preparation, Inventory Management, Customer Service
Malden, Massachusetts, United States · On-site
$21/hr–$22/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Food preparation, Sanitation, Kitchen equipment operation, Food safety, Inventory management
Malden, Massachusetts, United States · On-site
$20/hr–$21/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Point of sale system, Customer service, Cash handling, Credit card processing, Food preparation
Portland, Maine, United States · On-site
$15/hr–$17/hr
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Customer service, Point of sale system, Cash handling, Credit card transactions, Food preparation
Brookline, Massachusetts, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Housekeeping, Laundry services, Customer service, Safety compliance, Equipment maintenance
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The Guest Experience Supervisor oversees daily dining operations, ensuring high standards of food presentation, service, and client satisfaction. They are responsible for managing staff schedules, maintaining inventory, and coordinating catering events while adhering to budgetary and safety guidelines.
Candidates must have a high school diploma or equivalent and 1-3 years of experience in a similar role, with specialized training in catering. Required certifications include ServSafe, Choke Safety, and Allergen Awareness.
NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.
Position: Guest Experience Supervisor
Location: Dallas, TX
Schedule: 40 hours, Weekend Availability Required
Hours: Full Time
Hourly Pay Rate: $20.00-$22.00/hr
Pay Frequency: Weekly – Direct Deposit
Paid Time Off: Vacation, Holiday, Sick Time
The Guest Experience Supervisor reports to the General Manager or Chef and is responsible for the oversight, delivery and execution of the Guest Experience. The Guest Experience Supervisor is responsible for assisting in managing staff or other tasks as assigned, providing exemplary customer service, overseeing the final presentation of food and service ensuring client satisfaction.
Provide oversight of daily dining services to ensure client and customer satisfaction.
Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.
Build and maintain a working 2+ week schedule with at least 3 weeks posted.
May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. May be responsible for maintaining vendor relationships.
Assist with determining staff requirements and scheduling necessary to ensure timely delivery of services.
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained.
May assist with event menu writing and cycle of cost control utilizing appropriate recipes and costing measures in conjunction with Chef Manager or Chef.
May assist with the production of food.
Assist with planning, execution and coordination of various events according to specific client standards in conjunction with the Chef Manager or Chef.
Assist in the set-up and breakdown of catering events to include seating arrangements, decorations and food displays. Supervise staff in execution of events.
May meet with prospective clients to review all aspects of event requirements and execution inclusive of but not limited to menu creation, set-up/breakdown requirements and scheduling.
Adhere to budgetary guidelines determined by Chef Manager or Chef.
Record production or operational data on specified forms. Compile and maintain records of food use and expenditures.
Assist with financial recordkeeping for all aspects of operations.
May assist with inventory management.
May instruct, train and supervise cooks, servers, and utility workers in the preparation, cooking, garnishing, presentation and service of food.
Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
May perform other duties and responsibilities as assigned
Leadership
Team oriented
Communication proficiency
Customer/client focus
Ability to work under pressure.
Scheduling
This position may supervise employees of the unit.
This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The employee is frequently exposed to heat, steam, fire and noise. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
High school diploma or equivalent
1 - 3 years’ experience in similar position
Specialized training in catering
Culinary school certificate or degree
Microsoft Office Suite Required Eligibility Qualifications
ServSafe Certification
Choke Safety Certification
Allergen Awareness Certification
Experience. Amazing. Service.
A rapidly growing dining services and facility management company serving America’s most discerning businesses, independent schools, senior living communities, and hospitals.
Offices: 905B South Main Street, Suite 203, Mansfield, MA 02048, US
Experience. Amazing. Service.
A rapidly growing dining services and facility management company serving America’s most discerning businesses, independent schools, senior living communities, and hospitals.
Offices: 905B South Main Street, Suite 203, Mansfield, MA 02048, US
