Practice Manager, Primary & Urgent Care - Full-Time, Days
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$108k–$126k/yr
Full-time
bachelor degree, postgraduate degree
Posted 39d ago
~40 hrs/week
Responsibilities
Directly manage daily operations of community-based primary and urgent care clinics, focusing on patient experience, quality, and safety. Oversee budgeting, billing, revenue cycle services, and staff performance management.
Requirements
Requires a bachelor's degree and at least 5 years of healthcare experience, preferably overseeing an ambulatory practice. Candidates must demonstrate strong leadership skills and the ability to use data to drive performance improvement.
Full job description
Be a part of a world-class academic healthcare system, UChicago Medicine, Medical Group, as a Practice Manager at our Homewood, Lansing, South Holland, and Beverly clinics. Here, you will work alongside our Primary Care & Urgent Care clinic teams. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
The Practice Manager, UCM Medical Group, will be primarily responsible for direct onsite management of the daily operations of a community-based physician practice. The Practice Manager, UCM Medical Group, partners with key leaders across UCM in decision making and ensures a bidirectional flow of information The Practice Manager, UCM Medical Group, promotes excellence in all areas of ambulatory operations and serves as the champion for continued process improvement work. The Practice Manager, UCM Medical Group, will focus on the patient and family experience, quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and oversees the budget, billing and related revenue cycle services.
Essential Job Functions
Day to day management of practice operations.
Establishes staff schedule and daily assignments.
Responsible for time and attendance and monitoring overtime.
Oversight of practice specific issues with IS, facilities, EVS, supplies, etc.
Ensures practice compliance with regulatory agencies (i.e. JCAHO, IDPH, CAP/CLIA). Collaborates with providers and staff to ensure efficient patient throughput.
Actively monitors performance metrics and daily reports to make real time adjustments.
Ensures patients and family’s needs are met.
Participates in service recovery at the point of issue.
Ensures necessary follow-up.
Responsible for performance management and performance evaluations for all employees.
Monitors the operating budget for labor and non-labor expenses.
Oversees charge entry, denials, disputes and billholds.
Performs other duties as assigned.
Required Qualifications
Bachelor’s degree in related field
5+ years of experience in healthcare and customer service, ideally overseeing an ambulatory practice framework.
Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs.
Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment.
Exceptional talent in the selection and mentoring of a high-quality team.
Proven ability to use data to drive performance improvement.
Strong written and verbal communication skills
Preferred Qualifications
Masters degree
Position Details
Job Type/FTE: Full-Time (1.0 FTE)
Shift: Days – 8-hour shifts, 7 am - 6 pm, plus 24 hour accountability
Work Location: Onsite - Homewood, Lansing, South Holland, and Beverly
Unit/Department: Primary Care & Urgent Care
CBA Code: Non-Union
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
For nearly a century we have pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improve the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality.
Based on 2613 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
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