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Full-time
postgraduate degree
Health Insurance, Vision Insurance, Dental Insurance, Life Insurance, Educational Assistance, Paid Time Off
Posted 3d ago
~40 hrs/week
Responsibilities
Provides strategic and operational leadership for outpatient behavioral health and supportive service programs. Oversees clinical programs to ensure high-quality, trauma-informed care while maintaining regulatory and accreditation standards.
Requirements
Requires a Master's degree in a behavioral health field and valid Illinois clinical licensure (LCPC, LCSW, LMFT, or Psychologist). Must have behavioral health leadership experience and a valid driver's license.
Full job description
POSITION OVERVIEW:
The Director of Counseling and Supportive Services provides strategic and operational leadership for outpatient behavioral health and supportive service programs.
This position oversees multiple clinical and community-based programs, ensuring the delivery of high-quality, person-centered, trauma-informed services that meet regulatory, contractual, accreditation, and organizational standards.
The Director collaborates with internal leadership, community partners, funders, and system stakeholders to promote service excellence, expand access to care, and support organizational growth.
Salary: $80,000 per year
Shift: Day shift
Location: Joliet, IL
REPORTS TO:
Network Director, Outpatient Behavioral Health Services
NETWORK OR DEPARTMENT:
Network 9
ESSENTIAL FUNCTIONS:
Provides administrative and clinical leadership for the Family Counseling Centers, Youth Services, Therapeutic Assessment Program (TAP), Diagnostic Services, and other assigned outpatient behavioral health programs to ensure the delivery of high-quality, person-centered care.
Supervises program directors and managers by providing coaching, performance management, professional development, and operational guidance to promote effective leadership and program success.
Ensures assigned programs comply with all federal, state, Medicaid, accreditation, licensing, contractual, and organizational requirements while maintaining quality standards and implementing continuous quality improvement initiatives.
Collaborates with department leadership to develop, implement, and evaluate clinical services, operational workflows, and strategic initiatives that improve access, quality, and outcomes for individuals served.
Monitors program performance through the review of service utilization, productivity, quality indicators, outcome measures, budgets, and financial reports, and implements corrective action plans as needed.
Develops and maintains collaborative relationships with schools, healthcare providers, hospitals, community organizations, referral sources, and other stakeholders to strengthen partnerships and expand access to behavioral health services.
Supports recruitment, hiring, onboarding, and retention of qualified staff while fostering a positive, collaborative, trauma-informed, and recovery-oriented work environment.
Participates in program development, grant implementation, new service expansion, and strategic planning activities to support organizational growth and the evolving behavioral health needs of the communities served.
Performs other duties as assigned by Network Director or designee.
SKILLS AND ABILITIES:
Strong leadership, organizational, and strategic planning skills.
Knowledge of behavioral health systems, outpatient services, supportive services, and community-based care.
Knowledge of Medicaid, commercial insurance, behavioral health regulations, licensing standards, and accreditation requirements.
Ability to manage multiple programs and competing priorities simultaneously.
Effective budget management and financial oversight skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to analyze data and utilize performance metrics to support decision making.
Ability to establish collaborative relationships with community partners and external stakeholders.
Demonstrates effective conflict resolution, coaching, and employee development skills.
Demonstrates proficiency with Microsoft Office applications and electronic health record systems.
Demonstrates the ability to maintain confidentiality and exercise sound professional judgment.
Demonstrates commitment to person-centered, trauma-informed, culturally responsive, and recovery-oriented services.
PHYSICAL DEMANDS:
Remains in a stationary position, including sitting or standing, for prolonged periods.
Operates a computer, telephone, and other standard office equipment.
Frequently communicates with employees, community partners, and individuals served in person, by telephone, and through virtual platforms.
Travels between Trinity Services locations and community sites as needed.
Operates a motor vehicle while conducting agency business.
Occasionally lifts and carries materials weighing up to 25 pounds.
Occasionally reaches, bends, stoops, kneels, and climbs while performing job duties.
Performs repetitive hand and wrist movements associated with computer use.
Responds to emergency situations that may require extended work hours or travel.
QUALIFICATIONS:
Master's degree in Counseling, Social Work, Psychology, Marriage and Family Therapy, or a related behavioral health field required.
Behavioral health leadership experience required. Experience supervising managers and multidisciplinary teams preferred.
Experience with grant-funded programs, quality improvement, regulatory compliance, and accreditation processes preferred.
Valid Illinois driver's license, reliable transportation, and proof of automobile insurance required.
BENEFITS:
Health, Vision, Dental, and Life insurance
Educational Assistance
Paid time off
Sick time
Paid Holidays
Personal Time
Potential Year-End Bonus
Financial Assistance Program (Cookie Jar)
Employee Referral Program (Bounty Bucks)
CLASSIFICATION:
Exempt
DISCLAIMER:
Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.
STATEMENT:
Trinity Services, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.
Helping people with disabilities and mental illness so that they may flourish and live full and abundant lives
Industry
Individual and Family Services
Company size
1,001-5,000 employees
Founded
1950
Headquarters
New Lenox, Illinois
LinkedIn followers
2,696
Total funding
$39K
Trinity Services, Inc., founded in 1950, is a nonprofit, nonsectarian organization that provides the highest quality person-directed services and supports to people with disabilities and mental illness so that they may flourish and live full and abundant lives.
Trinity serves more than 5,800 children and adults who have intellectual/developmental disabilities or mental health needs. Services include a school, residential options, behavioral health services, community day services, in-home supports, employment services, a therapeutic horseback riding program, respite services, a social center, and a wide range of therapeutic services.
Trinity has a presence in more than 30 Illinois communities in Will, Cook, DuPage, DeKalb Grundy, Madison, Peoria, Jackson and St. Clair counties.
Offices: 301 Veterans Parkway, New Lenox, Illinois 60451, US · 2101 Oxford Rd, Des Plaines, Illinois, US · 1197 S Buchanan St, Wilmington, Illinois 60481, US · 973 N 6th St, Mascoutah, Illinois 62258, US · 9121 N Industrial Rd, Peoria, Illinois 61615, US
Helping people with disabilities and mental illness so that they may flourish and live full and abundant lives
Industry
Individual and Family Services
Company size
1,001-5,000 employees
Founded
1950
Headquarters
New Lenox, Illinois
LinkedIn followers
2,696
Total funding
$39K
Trinity Services, Inc., founded in 1950, is a nonprofit, nonsectarian organization that provides the highest quality person-directed services and supports to people with disabilities and mental illness so that they may flourish and live full and abundant lives.
Trinity serves more than 5,800 children and adults who have intellectual/developmental disabilities or mental health needs. Services include a school, residential options, behavioral health services, community day services, in-home supports, employment services, a therapeutic horseback riding program, respite services, a social center, and a wide range of therapeutic services.
Trinity has a presence in more than 30 Illinois communities in Will, Cook, DuPage, DeKalb Grundy, Madison, Peoria, Jackson and St. Clair counties.
Offices: 301 Veterans Parkway, New Lenox, Illinois 60451, US · 2101 Oxford Rd, Des Plaines, Illinois, US · 1197 S Buchanan St, Wilmington, Illinois 60481, US · 973 N 6th St, Mascoutah, Illinois 62258, US · 9121 N Industrial Rd, Peoria, Illinois 61615, US