Clera home
·Dashboard

Jobs at Shorelight (Now Hiring) — 1 open

Shorelight logoShorelight

Academic Operations Coordinator

Chicago, Illinois, United States · On-site

Mid level$30M raised

About Us UIC Global is a partnership between the University of Illinois at Chicago (UIC) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the acad…

Skills: Academic Advising, Data Management, Student Information Systems, Curriculum Coordination, Interpersonal Communication

Shorelight logo

Academic Operations Coordinator

Shorelight

Chicago, Illinois, United States • On-site

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • bachelor degree, postgraduate degree
  • Posted 28d ago
  • ~40 hrs/week

Responsibilities

The Academic Operations Coordinator manages academic data, tracks student success KPIs, and ensures the integrity of academic records. They provide academic advising and coordinate registration and support services to facilitate a smooth transition for international students into their degree programs.

Requirements

Candidates must have a Bachelor's degree and at least one year of experience in higher education or registrar administration. Proficiency in MS Excel and MS Access is required, with a preference for experience using Banner, PeopleSoft, or Salesforce.

Full job description

About Us

UIC Global is a partnership between the University of Illinois at Chicago (UIC) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at UIC.

Job Overview

The Academic Operations Coordinator (AOC) provides support for the UIC Global academic team. Under the direction of academic leadership, the AOC drives academic protocols and implementation of academic policies along with tracking key performance indicators for student success data.  This role supports students with curricular requirements for their intended majors as well as utilization of academic support services on campus. He/She/They supports UIC Global and University staff to provide students with a smooth transition to their degree program.  The AOC is responsible for accurate record keeping and supports academic leadership in scheduling, teaching, and relationship building with UIC Global. This position reports to the Academic [Operations] Director.

The Academic Operations Coordinator will work with students one on one and in small groups to share academic and curricular information so excellent organizational skills, strong attention to detail, and outstanding interpersonal skills with cultural sensitivity toward students and staff from diverse backgrounds is critical.  He/she/they is an energetic team player who thrives in a fast-paced environment and has excellent customer service skills.  Strong problem-solving and decision-making abilities as well as the ability to work in a diverse environment that requires cross-cultural awareness and understanding is essential.

Essential Functions

Academic Data Management & Integrity

  • Coordinate the collection of data and report on Academic KPI’s
  • Develop and maintain cohort and student academic history and academic performance tracking
  • Maintain student academic records and statistics, including progression statistics, grade alerts, student cases notes in the university advising system, and notes from faculty

Academic Services

  • Register students in courses within the student information system
  • Develop and present workshops in partnership with Student Services
  • Assist in the preparation and delivery of academic overview session at student orientation

Relationship Management

  • Function as academic liaison to the student services team, providing trainings, and serving as the Subject Matter Expert (SME) as required
  • Coordinate the academic support services for UIC Global students in partnership with the university
  • Work closely with the university advisors to ensure a coordinated advising and registration process as students’ progress
  • Provide academic advising and student support to students in the UIC Global program
  • Participate in committee meetings with stakeholders across the university, including faculty and staff

Security

  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

Minimum Qualifications

  • Bachelor’s Degree
  • 1+ years working experience in higher education or as administrative staff in a registrar’s office, academic, or related department 
  • High level of proficiency in MS Excel and MS Access
  • Ability to work limited evenings and weekends
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Master’s Degree, preferably in a related field
  • Proficiency with industry standard software and registration programs: Banner, PeopleSoft, Astra, (or other)
  • Experience scheduling courses, classrooms, and faculty 
  • Experience with Salesforce or equivalent CRM at the data entry and administrative level
  • Experience working successfully with non-native English speakers 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required--Education, Criminal, Identity

UIC Global is an Equal Opportunity Employer.

 

Related keywords

Higher EducationAcademic OperationsKPI TrackingBannerPeopleSoftAstraSalesforceCRMStudent Information SystemAcademic AdvisingInternational StudentsCurricular RequirementsRegistrarCross-Cultural CommunicationData Integrity

About Shorelight

LinkedInVisit site

Educate the World.

Industry
Higher Education
Company size
501-1,000 employees
Founded
2013
Headquarters
Boston, Massachusetts
LinkedIn followers
38,632
Total funding
$30M

Shorelight is a leading international student marketplace in the United States. Our platform connects international students, universities, and service providers to drive student enrollment and performance at scale. We do this so that a more globally diverse population can lead and prosper for generations to come. Together, we help Educate the World.

Offices: 2 Seaport Lane, World Trade Center East, Suite 500, Boston, Massachusetts 02210, US · 2 Seaport Ln, Boston, MA 02210, US

International EducationStudent SuccessGlobal Education Analytics and TrendsUniversity PartnershipsTechnologyHigher Educationand Student outcomesHigher EducationEducation
View all jobs at Shorelight

About Shorelight

LinkedInVisit site

Educate the World.

Industry
Higher Education
Company size
501-1,000 employees
Founded
2013
Headquarters
Boston, Massachusetts
LinkedIn followers
38,632
Total funding
$30M

Shorelight is a leading international student marketplace in the United States. Our platform connects international students, universities, and service providers to drive student enrollment and performance at scale. We do this so that a more globally diverse population can lead and prosper for generations to come. Together, we help Educate the World.

Offices: 2 Seaport Lane, World Trade Center East, Suite 500, Boston, Massachusetts 02210, US · 2 Seaport Ln, Boston, MA 02210, US

International EducationStudent SuccessGlobal Education Analytics and TrendsUniversity PartnershipsTechnologyHigher Educationand Student outcomesHigher EducationEducation
View all jobs at Shorelight

Similar companies hiring

UTMB School of Health Professions (1133)Nevada System of Higher Education (1116)University of Rochester (1082)University of Texas Southwestern Medical Center (812)Department of Animal Sciences at The Ohio State University (652)University of Arkansas System (598)University of Colorado Department of Emergency Medicine (590)Universities of Wisconsin (486)Harvard Division of Medical Sciences (390)OISE, Department of Leadership, Higher and Adult Education - University of Toronto (386)Emory University Department of Economics (380)University System of Maryland (360)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Case Studies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Case Studies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty