Patient Services Representative I-II – OBGYN, Central Park
Aurora, Colorado, United States · On-site
$40k–$51k/yr
Entry level
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Patient Services Representative I-II – OBGYN, Central Park
Aurora, Colorado, United States · On-site
$40k–$51k/yr
Entry level
University of Colorado Anschutz Medical Campus Department: Community Practice Job Title: Patient Services Representative I-II – OBGYN, Central Park Position #: 00807266 – Requisition #: 40121 Job Summary: Attention custo…
University of Colorado Anschutz Department: Colorado Clinical and Translational Science Institute (CCTSI) Job Title: Temporary Coordinator for Education Core This is a Temporary position limited to no more than 9-months.…
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Patient Services Representative I-II – OBGYN, Central Park
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$40k–$51k/yr
Full-time
high school
Medical insurance, Dental insurance, Disability insurance, Life insurance, Vision insurance, Retirement 401(a) plan
Posted 1d ago
~40 hrs/week
Responsibilities
The Patient Services Representative manages patient check-in, registration, and scheduling while ensuring efficient communication within the clinical department. They are also responsible for verifying insurance information, collecting copays, and maintaining accurate records in the Electronic Health Record system.
Requirements
Candidates must possess a high school diploma or GED and at least one to two years of patient or client-facing experience. Proficiency in MS Office and experience with medical office environments or EPIC software are preferred.
Full job description
University of Colorado Anschutz Medical Campus
Department: Community Practice
Job Title: Patient Services Representative I-II – OBGYN, Central Park
Position #: 00807266 – Requisition #: 40121
Job Summary:
Attention customer service experts with a passion for team-centric care coordination in an outpatient setting. We need your caring and compassionate expertise to continue providing our patients with top-notch quality care.
The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties, including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules, and the University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication, including patient appointment status, to clinical department(s).
Key Responsibilities:
Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
Checks patients in and out for appointments, schedules follow-up appointments at the time of discharge
Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
Answers multiple phone lines to fulfill patient needs over the phone
Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks
Reviews the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy
Collects patient copays and balances the drawer daily
Work Location:
Onsite – this role is expected to work onsite and is located in Central Park, CO.
Why Join Us:
Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!
The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.
Why work for the University?
We have AMAZING benefits and offerexceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10%25 of your gross pay
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced-rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage.
Qualifications:
Minimum Qualifications:
Patient Services Representative I:
High school diploma or GED
One or more (1+) years of patient/client-facing experience
Patient Services Representative II:
High school diploma or GED
Two or more (2+) years of patient/client-facing experience
Substitution (All Levels):
A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.
Applicants must meet minimum qualifications at the time of hire.
Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
Preferred Qualifications (All Ranks):
College graduate
Medical office experience
EPIC experience
MS Office experience
Bilingual, Spanish-speaking
Conditions of Employment:
Complies with the applicable University of Colorado School of Medicine, Community Practice mandatory education and training
Maintains all required licensure and certifications for the position
Must be able to work in person
Must be able to travel to alternate locations as assigned
Knowledge, Skills, and Abilities:
Strong organizational and personal skills; must have strong work ethic
Strong communication skills, both written and verbal
Ability to maintain a positive attitude with clients, employees, and management
Ability to work quickly – individually and as part of a team
Ability to read, analyze, and interpret policies, documents, and regulations
Must be detail-oriented and maintain excellent organizational skills
Must be tech savvy (ability to understand, apply, and benefit from technology
How to Apply:
For full consideration, please submit the following document(s):
1.A letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position
2.Curriculum vitae / Resume
3.Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to: Kristine Adhikari, [email protected]
Screening of Applications Begins:
Immediately and continues until the position is filled. For best consideration, apply by July 3, 2026.
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has been established as:
·Patient Services Representative I: $40,000 to $46,720
·Patient Services Representative II: $43,700 to $51,042
The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.
Related keywords
Patient ServicesOBGYNOutpatientCustomer ServiceRegistrationSchedulingEPICElectronic Health RecordHIPAAReferral ManagementInsurance VerificationMedical OfficeAdministrative SupportCommunity PracticeHealthcareClinical Department
About University of Colorado Department of Emergency Medicine
We are a world-class medical institution at the forefront of innovative emergency medicine, patient care, and research.
Industry
Higher Education
Company size
51-200 employees
Headquarters
Aurora, Colorado
LinkedIn followers
1,573
Located on the CU Anschutz Medical Campus, in the Denver metro area near the Rocky Mountain, the Department of Emergency Medicine is dedicated to delivering superlative patient care, providing an environment where training and education thrive and innovation and discovery are fostered.
Offices: 12401 E 17th Ave, Floor 7, Aurora, Colorado 80045, US
We are a world-class medical institution at the forefront of innovative emergency medicine, patient care, and research.
Industry
Higher Education
Company size
51-200 employees
Headquarters
Aurora, Colorado
LinkedIn followers
1,573
Located on the CU Anschutz Medical Campus, in the Denver metro area near the Rocky Mountain, the Department of Emergency Medicine is dedicated to delivering superlative patient care, providing an environment where training and education thrive and innovation and discovery are fostered.
Offices: 12401 E 17th Ave, Floor 7, Aurora, Colorado 80045, US