Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewar…
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$19/hr–$26/hr
Full-time
bachelor degree
Medical health coverage, Dental health coverage, Vision health coverage, Flexible Spending Accounts, Health Savings Accounts, 403b retirement plan with company match
Posted 34d ago
~40 hrs/week
Responsibilities
Acts as a liaison between schools, families, and the organization to facilitate student access to behavioral health services. Manages the intake process, insurance verification, and coordinates service entry while ensuring regulatory compliance.
Requirements
Requires a Bachelor's degree in psychology, social work, or a related human services field, or four years of relevant experience. Must possess a valid driver's license and pass comprehensive background checks.
Full job description
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
The School Based Navigator (SBN) serves as a critical liaison among schools, families, and the organization. This role facilitates access to behavioral health services for students, supports the intake and insurance process, and promotes service continuity through collaboration with internal teams and community partners. The SBN ensures that all activities are conducted in alignment with regulatory standards, person-centered practices, and the organization’s mission.
ESSENTIAL DUTIES & RESPONSIBILITIES
Receive and Process Referrals
Accept and respond to student referrals from assigned schools within three business days, initiating family contact and documentation.
Insurance and Funding
Support Assist families in Medicaid eligibility screening and application; verify private insurance benefits and screen for alternative funding as needed.
Coordinate Service Entry
Schedule intake appointments with school-based therapists or refer to appropriate access points if a student is not eligible for school-based services.
Manage Intake Documentation
Ensure completion, accuracy, and proper electronic filing of all intake and compliance documentation per operational standards.
Support Compliance Tasks
Collaborate with teams such as Billing, Health Information Management (HIM), and Quality to complete non-billable regulatory tasks and timelines.
Provide Administrative Support
Answer incoming calls, make and document non-billable calls on behalf of school-based staff, and maintain accurate clinical records.
Maintain Service Continuity
Conduct ongoing insurance checks and support paperwork updates to maintain eligibility and access to care throughout treatment.
Resource and Crisis Linkage
Partners with schools and community agencies to connect families with appropriate support, including crisis services when indicated.
Adhere to Ethical and Privacy Standards
Follow organization’s privacy, confidentiality, and security policies always and practice within professional ethics, when applicable.
Support Program Operations
Function within Organization’s Operational Guidelines and contribute to program quality through routine self-evaluation and adherence to CARF-aligned standards.
Engage in Professional Development
Participate in required training, team meetings, and continuous improvement initiatives to enhance service quality and coordination.
KNOWLEDGE, SKILLS & ABILITIES
Effectively communicate via written, verbal, in person and virtual methods.
Understanding of mental health systems and school-based service models. •
Strong interpersonal, organizational, and communication skills. • Proficiency in documentation, electronic records, and telephonic engagement.
Knowledge of community resources and ability to coordinate support services
QUALIFICATIONS
Education Level
Bachelor’s degree in psychology, social work, or a related human services field required. Four years of relevant experience may be accepted in lieu of the degree.
Years of Experience
Certification/Licensure
Employment Requirements
Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. • Completion of New Hire Orientation at the beginning of employment. • All training requirements including Relias at the beginning of employment and annually thereafter. • Current driver’s license, acceptable driving record and current auto insurance.
Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:
Full time
Pay Range:
$19.10--$26.80
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
Related keywords
Behavioral HealthSchool Based ServicesMedicaidCARF StandardsIntake CoordinationMental Health SystemsHuman ServicesCrisis ServicesPerson-Centered PracticesHIMClinical RecordsNonprofit Healthcare
Centerstone is the largest nonprofit behavioral health organization in the United States. With more than 10,500 team members working at 360 locations in communities across the country, Centerstone provides healing and hope to people of all ages through mental health services, addiction care and social supports. Centerstone is a leader in operations for the 988 Suicide & Crisis Lifeline. Centerstone’s Military Services offers specialized care nationwide for veterans and the military community. Centerstone’s Institute provides guidance through research and technology, leveraging the best evidence-based practices for use across its communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes lives. Learn more at Centerstone.org.
Offices: 1921 Ransom Place, Nashville, Tennessee 37217, US
Based on 2543 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,905 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Illinois Department of Children and Family Services, Nevada System of Higher Education, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1773 of the 10905 open administrative positions offer remote or hybrid work (392 remote, 1381 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.