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Description Job Summary This position is responsible for processing incoming and outgoing mail including sorting and scanning client payments and correspondence. This position reconciles physical payments received by EMS…
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Full-time
high school
Discretionary Bonus Plan, Retirement Plan, Health Coverage, Paid Time Off
Posted 31d ago
~40 hrs/week
Responsibilities
Responsible for processing incoming and outgoing mail, including sorting, scanning, and reconciling client payments. The role involves preparing deposits and ensuring all deliverables meet client requirements and compliance regulations.
Requirements
Requires a high school diploma and a strong sense of professionalism regarding financial information and PHI. Prior experience in payment handling, lockbox procedures, and knowledge of HIPAA is strongly preferred.
Full job description
Description
Job Summary
This position is responsible for processing incoming and outgoing mail including sorting and scanning client payments and correspondence. This position reconciles physical payments received by EMSMC on behalf of clients, reconciles them to EMSafe, and prepares deposits and other client-specific deliverables in accordance with client requirements, company standards, and compliance regulations.
Major Responsibilities/Activities
Open, sort, and distribute incoming mail, including payments, denials, correspondence, etc. Do not open mail delivered to confidential P.O. Box or identified in a manner that suggests it may be confidential. This mail should be set aside and delivered to the appropriate personnel.
Obtain payments & correspondence from various sources; scan into software program
Prepare payments for deposit into client bank accounts, including electronic transfer, in a timely and accurate manner and in accordance with client requirements
Identify check and payor errors and address with appropriate internal and/or external persons to correct the problem
File checks (for non-deposit clients), explanations of benefits, and other misc. correspondence in a secure manner until ready for mailing
Prepare and sign off on daily courier chain of custody for deposit accuracy and secure transfer of deposits
Prepare weekly client deliverables ensuring accuracy, timeliness, and completeness and reconciliation of payments
Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations
Consistently support and demonstrate the company mission and values
Other Responsibilities/Activities
Populate data fields from scanned images in order to link the image to the claim in billing system
Process & track mail (including certified mail) in a timely and accurate manner
Provide administrative support for other departments as needed
Scan documents into software program
Perform other necessary tasks as assigned by direct leader or department manager
May be required to work Saturdays when month end falls on Saturday, Sunday, or Monday
Requirements
Required Education, Skills, & Experience
High School Diploma
Strong sense of confidentiality and professionalism regarding financial information and PHI
Flexibility to work extended hours to support the business as required
Strong sense of teamwork, strong interpersonal skills, and the ability to maintain composure in a fast-paced, high-pressured environment
Ability to learn, understand, and work within specific client requirements
Highly organized and multi-tasking with ability to manage time and prioritize work
Good communication and critical thinking skills
Ability to function well within a cross-functional team setting and independently
Willing and able to adapt to changes in work environment, procedures, priorities, and job duties
Preferred Education, Skills, & Experience
Strongly prefer prior experience in payment handling and/or mailroom or lockbox procedures
Prior experience in reconciliation, scanning/imaging, and/or data entry
Knowledge of HIPAA requirements and regulations
Working knowledge of Excel and Adobe Acrobat
Working Environment/Physical Requirements
General office environment
Typing, sitting, standing, walking, some light lifting
Use of basic office equipment such as computer, fax, printer, copier, telephone, scanner
Some use of postage machine
Sometimes required to work long hours and weekends without advanced notice
Pay: $18.00/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit https://emsmc.com/careers/ to explore our total rewards package.
Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at [email protected].
The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.
Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship.
Related keywords
Mail RoomPayment HandlingLockbox ProceduresReconciliationHIPAAPHIData EntryImagingMicrosoft ExcelAdobe AcrobatCourier Chain of CustodyBilling SystemCompliance
The leading provider of revenue cycle management and technology solutions for the EMS industry.
Industry
Financial Services
Company size
501-1,000 employees
Founded
1996
Headquarters
Lewisville, NC
LinkedIn followers
3,951
EMS|MC is the largest billing services provider focused exclusively on emergency medical services in the United States. Our high-quality service, results, and customer-centric approach have set the standard in professional EMS billing. Our emphasis on patient satisfaction and client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.
Our services include revenue cycle management, reporting, and billing and operational consulting. With an expanding geographic footprint, EMS|MC currently provides billing services nationwide.
Offices: PO Box 863, Lewisville, NC 27023, US · 2540 Empire Dr., Winston-Salem, North Carolina 27103, US
Based on 2537 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,868 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Nevada System of Higher Education, Illinois Department of Children and Family Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1757 of the 10868 open administrative positions offer remote or hybrid work (381 remote, 1376 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.