Ready to kick-start your career? We are calling all recent college graduates looking for the ultimate entry-level opportunity to learn, grow, and build a professional foundation. Orbus, a leading and highly successful vi…
Skills: Customer Support, Order Entry, CRM Systems, Case Management, Time Management
OVERVIEW Experience something categorically different. With over 1,400 stores throughout the U.S., a thriving digital ecosystem and a growth trajectory that’s put Wall Street on notice; Ulta Beauty provides dynamic…
The Role: Dental Dreams LLC in Waukegan, IL, is hiring Dental Assistants to join our talented and dedicated team. Our DAs need to have a passion for caring, excellent customer service, and the ability to assist with admi…
Glendale Heights, Illinois, United States · Hybrid
$22/hr–$24/hr
Entry level
Join the Tricoci University Team as an Admissions Advisor! At Tricoci University of Beauty Culture, we're passionate about transforming lives through beauty education. As an Admissions Advisor, you will be a crucial part…
Skills: Customer Service, Sales, Recruitment, Communication Skills, Organizational Skills
Overview About Us Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since 2001, we’ve been delivering exceptional outcomes, outstanding patient sati…
Skills: Patient Coordination, Insurance Verification, Scheduling, Medical Billing, Communication Skills
Re-Opening Miscellaneous Employee Job Description Characteristics of the Class: Temporary role under the supervision of the school Principal responsible for supervision of students and other related duties as required to…
Skills: Student Supervision, Basic Technology Support, Health Screening, Social Distancing Monitoring, Safety Protocol Compliance
Location: Aurora, IL About Redwood: At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 …
Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surr…
Skills: Patient Care, Medication Administration, Triage, Point Of Care Testing, Patient Intake
Job Summary: Perform various transportation and logistical services of the network through the application of SAP/TM. Construct efficient and cost-effective daily routes of delivery trucks to ensure the prompt and on-tim…
Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Concierge with our Orland Park clinic. In this role, the Patient Concierge serves as an essential member of the new care team at UCM…
Grant Thornton is seeking an Employment Paralegal Senior Associate to join the team in Chicago, IL. Grant Thornton Advisors LLC seeks an experienced labor & employment paralegal to join its dynamic in-house legal team to…
POSITION TITLE: Bilingual Customer Service Rep RESPONSIBILITY: This position works alongside sales department to act as a liaison, take orders, provide/service information, answer questions, and resolve any problems that…
Skills: Customer Service, Bilingual Spanish, Microsoft Office 365, Excel, Word
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contract…
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial Cleaning, Custodial Services, Time Management, Chemical Safety, Attention To Detail
Company Description Great Pay, Flexible Hours, Be part of an amazing team! Job Description We are seeking an Assistant Manager to join our team at 1001 W Fayette Ave. in Effingham, United States. In this role, you will s…
Skills: Leadership, Team Management, Communication, Interpersonal Abilities, Problem Solving
Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility mark…
Are you looking for a mission-driven non-profit where your skills can help people in need around the world? At the Jewish United Fund (JUF), we take pride in our mission and in having a work culture that fosters a sense …
Temporary Part Time Seasonal Roles The Chicago Public Schools utilizes temporary part-time seasonal support in school-based, network and central office positions. Duties are identified by the hiring manager following the…
Skills: Office Support, Data Entry, Filing, Phone Handling, Clerical Duties
Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 500+ schools and employing approximately 44,000 people, most of them teachers. CPS has set ambiti…
Skills: Customer Service, Call Center Operations, Technical Support, Data Entry, Bilingual Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$20/hr
Full-time
bachelor degree
Posted 18d ago
~40 hrs/week
Responsibilities
The associate serves as a primary point of contact for customers, managing inquiries and orders via phone, email, and chat. They are responsible for accurate order entry and resolving customer cases to ensure a high-quality experience.
Requirements
A college degree is preferred, or at least 2 years of relevant customer-facing or administrative experience. Candidates must be technically savvy and possess strong professional communication skills.
Full job description
Ready to kick-start your career? We are calling all recent college graduates looking for the ultimate entry-level opportunity to learn, grow, and build a professional foundation.
Orbus, a leading and highly successful visual communications builder and designer of hardware and graphics for the exhibit and display industry, is seeking a Customer Support Associate to join our dynamic team. This is an excellent opportunity for someone looking to initiate and advance their career.
We are an aggressively growing company and value individuals who are ready to scale and develop alongside our business—and who want to be recognized and rewarded for their positive contributions.
The Role & Our Customer Promise
The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all customer interactions are handled professionally, accurately, and in alignment with our Customer Promise: “You’ll love doing business with us.”
The ideal candidate is highly organized, personable, and thrives in a fast-paced environment. This individual enjoys multitasking, is flexible in adapting to changing priorities, and manages time efficiently while maintaining attention to detail.
Position Type: Full-time, On-site
Compensation: Starting pay is $18.00 per hour, with potential for $20.00 after 90 days
Key Responsibilities
Customer Touchpoints: Serve as a primary point of contact for Orbus customers, delivering timely, accurate, and professional support via phone, live chat, email, and other communication channels, with an emphasis on increased telephone interaction.
Inquiry Management: Provide assistance with customer inquiries including, but not limited to, quotes, order placement, product questions, pricing, and general account support.
Order Entry: Accurately enter, update, and manage customer orders and order changes, ensuring completeness, correctness, and adherence to internal processes and timelines.
Systems & Software: Learn and become proficient in required software and applications, including but not limited to Order Entry ERP, CRM systems, and Case Management tools, to effectively support customer needs.
Case Resolution: Manage customer cases from initial inquiry through resolution, ensuring timely follow-up and clear communication throughout the process.
Proactive Outreach: Proactively communicate with customers regarding order status, updates, promotions, and relevant marketing messages to enhance engagement and overall customer satisfaction.
Internal Collaboration: Collaborate with internal teams to resolve issues efficiently and support seamless order fulfillment.
Data Integrity: Maintain organized, accurate customer and order records within internal systems.
Mission Focus: Consistently deliver excellent customer experience by providing prompt, courteous, and solutions-oriented responses aligned with our Customer Promise
Traits & Role Requirements
Organization & Multitasking
• Demonstrate strong organizational skills, including effective email management to keep drafted orders, cases, returns, and escalations organized for clear communication.
• Complete all assigned work, including orders and cases, prior to the end of each workday to support customer expectations and on-time manufacturing.
• Multitask and prioritize workloads in a fast-paced environment while maintaining accuracy and attention to detail.
Time Management & Availability
• Maintain consistent availability within company telephone and communication software.
• Achieve a call answer rate KPI of 80% or higher.
• Arrive on time and fully prepared to work at the schedule start time, using time clock to accurate document each shift.
• Manage overtime responsibly, working extra hours only when approved in advance or required during peak seasons.
• Adhere to company attendance policies, keeping unplanned PTO to no more than six occurrences within a rolling 12-month period.
• Submit PTO requests at least forty-eight business hours in advance (two weeks’ notice is strongly encouraged).
Learning & Engagement
• Actively participate in all required onboarding and ongoing training sessions.
• Take ownership of ongoing learning by asking questions, taking detailed notes, and requesting additional training when needed.
• Apply new knowledge quickly to improve daily performance and elevate the overall customer experience.
Quality, Accuracy & Growth Focus
• Deliver high-quality work consistently, maintaining an error rate KPI of 0.25% or better.
• Show accountability and attention to detail in all customer interactions and system entries.
• Proactively reinforce approved go-to-market initiatives and messaging to support client education, increased touch points, up-sell, and cross-sell opportunities.
Summary of Daily Focus Areas
• Provide seamless customer communication and technical support.
• Execute precise order processing and management.
• Deliver accurate quotes and effectively communicate product value positioning.
• Resolve returns and service issues with a solutions-oriented mindset.
• Education: A college degree is preferred, or 2+ years relevant experience in a customer-facing or administrative role.
Technical savvy: Ability to quickly learn and navigate proprietary software systems.
Communication Style: Strong verbal and written skills with a professional, confident telephone presence.
We are looking for a motivated professional who brings the right mix of communication skills, sharp organization, problem-solving ability, and a customer-first mindset.
As part of our hiring process, we ask all interested candidates to complete our Culture Index survey using the link below. There are no right or wrong answers. Your responses help us understand your natural work style, preferences, and strengths so we can create the best possible fit.
Related keywords
Customer ExperienceERPCRMCase ManagementOrder ProcessingVisual CommunicationsExhibit IndustryKPIUp-sellingCross-sellingTechnical SupportAccount OutreachCulture Index
Visually empowering brands at meetings, live events and tradeshows.
Industry
Manufacturing
Company size
201-500 employees
Founded
2001
Headquarters
Woodridge, IL
LinkedIn followers
6,319
Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide an unrivaled spectrum of supply, support, and service to its network. Orbus’ endorsed brands include The Exhibitor’s Handbook®, The Promo Handbook™, and SignPro Systems®. Orbus operations reside in Chicago, Las Vegas, and Toronto.
We are the visual communications company with the widest selection of solutions for events, exhibits, trade shows, retail environments, business meetings and more. From banner stands to signage to collapsible displays to tents, we deliver products that help organizations put their best foot forward.
Whether it’s creating trade show exhibits that grab the attention of attendees or retail furniture to showcase goods, our offerings can be found wherever brands need to make a good impression. No other exhibit company has the depth and range of offerings that we do, making us a top choice for distributors and end-users. Our products are positioned to serve customers in almost any market.
Orbus is a part of Orbus® Visual Communications Group, a market-leading group of brands in North America that specialize in the manufacture of visual communications solutions for exhibits/live events, retail and interiors.
Offices: 9033 Murphy Rd, Woodridge, IL 60517, US · 4850 Statz Avenue, Suite 101, North Las Vegas, NV 89081, US
Based on 2552 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,937 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Nevada System of Higher Education, Illinois Department of Children and Family Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1769 of the 10937 open administrative positions offer remote or hybrid work (386 remote, 1383 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.