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Full-time
high school
Posted 6d ago
Apply by Aug 29
~40 hrs/week
Responsibilities
The concierge provides front desk customer service by greeting visitors, managing incoming calls, and handling mail. They also coordinate transportation requests and distribute work orders to ensure resident needs are met.
Requirements
Candidates must possess excellent verbal communication, computer proficiency, and the ability to operate a telephone system effectively. The role requires a professional demeanor, strong organizational skills, and the ability to pass a background screening.
Full job description
When you work at The Arlington, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
The Arlington of Naples is recruiting for a hospitality focused Concierge to join our team! This position provides front desk customer service to residents and visitors.
Full time, Monday - Friday, 8:00am - 4:00pm
Starting at $18/hr. - commensurate with experience.
Here are a few of the daily responsibilities of a Concierge:
Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contact the appropriate party, and makes the visitor comfortable while they wait.
Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.
Manages incoming and outbound mail. Accepts and logs packages.
Accepts and communicates transportation requests and follows up to ensure that they are fulfilled.
Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.
Here are a few of the qualifications we need you to have:
Must have excellent verbal skills and communication abilities.
Ability to work effectively within a team-based environment.
Must have excellent computer skills.
Ability to efficiently operate telephone system.
Ability to work flexible hours including weekends and evenings.
Ability to handle stressful situations while maintaining a calm, efficient demeanor.
Efficient multitasking and organizational skills
Attention to detail
Discretion
Customer service skills
Research skills
Problem-solving skills
Vendor relations skills
HOSPITALITY FOCUS: The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
We greet residents, employees and guests warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident, employee and guest needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We embrace and value our differences.
We make residents, employees and guests feel important.
We ask “Is there anything else I can do for you?”
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.
Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.
Background Screening Requirement: This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
Memory care experts solely dedicated to the care of those living with Alzheimer's and other forms of dementia.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1999
Headquarters
Grapevine, Texas
LinkedIn followers
2,373
Family owned and operated since 2008, J&M Family Management, LLC, operates Autumn Leaves® memory care communities throughout the United States, while also owning and maintaining the brand. Additionally, J&M partners with other owners to manage other senior living properties, including assisted living and independent living communities. J&M’s principals are highly experienced in all aspects of real estate as well as management of senior living, apartments, and hospitality.
About Autumn Leaves
Autumn Leaves® is solely dedicated to serving those living with Alzheimer’s and other forms of dementia. Autumn Leaves provides exceptional care and award-winning programming in a safe and comfortable environment where residents can thrive with dignity and purpose. An acknowledged leader in memory care, Autumn Leaves combines clinical expertise, dementia-trained staff, and heartfelt compassion to promote calm, cognition, and meaningful living for our residents. For more information, please visit AutumnLeaves.com.
Offices: 1900 Enchanted Way, Grapevine, Texas 76051, US
Assisted living facility construction and design expertsAlzheimer’sDementia and Memory CareNursing and health care service providersCulinarydietary and food serviceand Life engagement specialistsHospitalHealth Care
Based on 1835 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$89k per year. Individual offers vary with seniority, company size, and specialization.
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