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COMMISSION 127
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$18/hr–$28/hr
Full-time
high school
Posted 6d ago
~40 hrs/week
Responsibilities
The Member Service Representative manages branch operations, including processing loans, financial transactions, and maintaining accurate member records. They also serve as a liaison between members and departments while identifying cross-sell opportunities for credit union products.
Requirements
Candidates must have a high school diploma or GED and up to 3 years of experience in a financial or banking environment. Proficiency in BSA/OFAC compliance and a willingness to register with the NMLS are required.
Full job description
Do you have a passion for customer service, helping others find financial security, and being a part of your community?
As the Member Service Representative, you’ll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union standards. From processing loans and maintaining proper documents to tracking compliance and keeping members and coworkers informed, your role will be central to ensuring efficiency and accuracy. This position is perfect for a detail-oriented professional with a drive to satisfy the financial needs of others, multi-task, and stay organized.
Key Responsibilities:
Assist members with loan and credit card applications, ensuring all required documentation is complete and accurate.
Process and disburse loan proceeds, ensuring proper documentation and scheduling loan closings with members.
Complete month-end reporting and ensure compliance with internal standards.
Help members open and close accounts, including investments and IRA accounts, while maintaining up-to-date records.
Conduct necessary checks, such as SSN verification, to prevent fraudulent accounts or accounts with outstanding balances.
Serve as a liaison between members and various departments, ensuring clear communication.
Process and authenticate financial transactions such as deposits, withdrawals, loan payments, wires, and more.
Identify cross-sell opportunities for Credit Union products and services to enhance member engagement.
Perform administrative tasks including filing, data entry, equipment maintenance, and answering phones.
Register and participate in the Nationwide Mortgage Licensing System and Registry (NMLS) as required.
Provide notary services (if applicable) in compliance with state regulations.
Act as the Membership Officer, supporting high levels of member satisfaction.
What You Bring to the Team:
Experience: Up to 3years of related experience in a financial or banking environment.
Education: High school diploma or GED required.
Interpersonal Skills: Excellent communication skills with the ability to interact professionally with members and colleagues.
Technical Skills: Knowledge of BSA/OFAC compliance, with the ability to assist members with related inquiries.
Certifications: Must be willing to register and participate in NMLS, and Notary Public certification may be required.
Miscellaneous: Must complete annual BSA training and maintain knowledge of applicable laws and regulations.
Why Join Us?
At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization.
We are committed to fostering a workplace culture that exemplifies our values: Sparkle—embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.
Commitment to Equal Opportunity
All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.
Ready to Make a Difference?
If you’re ready to lead with integrity, inspire a team, and make a positive impact in our members’ lives, apply to join us today!
Related keywords
Member ServiceCredit UnionLoan ProcessingFinancial ServicesComplianceBSAOFACNMLSNotary PublicAccount ManagementFraud PreventionData EntryAdministrativeBankingMember Satisfaction
Proudly serving over 188,000+ members throughout South Alabama, Mobile and the Florida Panhandle.
Industry
Financial Services
Company size
201-500 employees
Founded
1966
Headquarters
Daleville, Alabama
LinkedIn followers
2,886
Whether we’re in the office or out in the community, our driving passion is to enrich the lives of others. We delight in giving back and seeing the difference our efforts make. Along with making life better for our members, we are committed to helping our employees achieve their goals, advance their careers and be recognized for their contributions. It’s the kind of place you’ll want to share with others because All In Credit Union is a workplace like no other.
Offices: 238 Virginia Ave, Daleville, Alabama 36322, US · 1184 E Andrews St, Ozark, Alabama 36360, US · 1239 S Ferdon Blvd, Crestview, Florida 32536, US · 341 N Daleville Ave, Daleville, Alabama 36322, US · 1421 US Highway 331 S, DeFuniak Springs, Florida 32435, US
Based on 1835 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$89k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Florida right now?
There are currently 17,431 open administrative positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, University of Miami Health System-Uhealth, UF Health, University of Miami Health System, Orlando Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Florida?
Yes — 2029 of the 17431 open administrative positions offer remote or hybrid work (759 remote, 1270 hybrid).
How do I apply for Administrative jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.