Village of Pelham, New York, United States · On-site
$20/hr–$22/hr
Head Teller Reports to: Branch Manager FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow th…
Skills: Customer Service, Cash Handling, Supervisory Experience, Verbal Communication, Interpersonal Skills
Ormond Beach, Florida, United States · On-site
Assistant Branch Manager Reports to: Branch Manager Salary: NE16 FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where…
Skills: Operational Leadership, Team Supervision, Customer Service, Cash Handling, Residential Mortgages
Catskill, New York, United States · On-site
$18/hr–$20/hr
Full–Time Teller Reports to: Branch Manager FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees c…
Skills: Customer Service, Cash Handling, Verbal Communication, Multitasking, Organization
Colonie, New York, United States · On-site
$45k–$58k/yr
Assistant Branch Manager Reports to: Branch Manager FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employee…
Skills: Supervisory Leadership, Customer Service, Cash Handling, Verbal Communication, Operational Leadership
Sanford, Florida, United States · On-site
Part- Time Teller Reports to: Branch Manager Salary: NE11 FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our emp…
Skills: Cash Handling, Customer Service, Cross-selling, Financial Product Promotion, Transaction Processing
Leesburg, Florida, United States · On-site
Assistant Branch Manager Reports to: Branch Manager Salary: NE16 FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where…
Skills: Operational Leadership, Team Supervision, Customer Service, Cash Handling, Residential Mortgages
Maitland, Florida, United States · On-site
Part- Time Teller Reports to: Branch Manager Salary: NE11 FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our emp…
Skills: Cash Handling, Customer Service, Cross-selling, Payment Processing, Reconciliation
Briarcliff Manor, New York, United States · On-site
$18/hr–$20/hr
Part- Time Teller Reports to: Branch Manager FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can gr…
Skills: Cash Handling, Customer Service, Cross-selling, Financial Product Promotion, Payment Processing
Peekskill, New York, United States · On-site
$18/hr–$20/hr
Part- Time Teller Reports to: Branch Manager FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can gr…
Skills: Cash Handling, Customer Service, Verbal Communication, Multitasking, Organization
Briarcliff Manor, New York, United States · On-site
$50k–$75k/yr
Branch Manager Reports to: Regional Vice President Salary: NE19 $50,000 – $75,000 + performance-based monthly and annual bonuses Sign-on bonus: $5,000 (see details below) FLSA Status: Non-Exempt | Supervisory Role:…
Skills: Branch Management, Leadership, Sales, Customer Service, Lending
Briarcliff Manor, New York, United States · On-site
$19/hr–$22/hr
Head Teller Reports to: Branch Manager Salary: NE14 ($19 - $22/hour) FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace w…
Skills: Customer Service, Cash Handling, Supervisory Leadership, Banking Operations, Compliance
Bronxville, New York, United States · On-site
$45k–$55k/yr
Assistant Branch Manager Reports to: Branch Manager Sign-on bonus: $1,000 (see details below) FLSA Status: Non-Exempt | Supervisory Role: Yes About the Assistant Branch Manager Role Join Our Dynamic Banking Team and Lead…
Skills: Operational Leadership, Team Supervision, Customer Engagement, Compliance, Cash Handling
Peekskill, New York, United States · On-site
$19/hr–$22/hr
Head Teller Reports to: Branch Manager Salary: NE14 ($19 - $22/hour) FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace w…
Skills: Customer Service, Cash Handling, Supervision, Mentoring, Coaching
Briarcliff Manor, New York, United States · On-site
$40k–$55k/yr
Assistant Branch Manager Reports to: Branch Manager Salary: NE16 $40,000 – $55,000 FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and i…
Skills: Supervisory Leadership, Customer Service, Cash Handling, Verbal Communication, Operational Leadership
Peekskill, New York, United States · On-site
$50k–$65k/hr
800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Assistant Branch Manager Reports to: Branch Manager Salary: NE16 $50,000 – $65,000 FLSA Status: Non-Exempt | Supervisory Role: Yes W…
Skills: Supervisory Leadership, Customer Service, Cash Handling, Verbal Communication, Operational Leadership
Village of Fishkill, New York, United States · On-site
$19/hr–$23/hr
Head Teller Reports to: Branch Manager Salary: NE14 ($19.50 - $23/hour) FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplac…
Skills: Customer Service, Cash Handling, Supervisory Leadership, Banking Operations, Compliance
Latham, New York, United States · On-site
$40k–$55k/yr
Assistant Branch Manager Reports to: Branch Manager Salary: NE16 $40,000 – $55,000 FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and i…
Skills: Operational Leadership, Team Supervision, Customer Service, Cash Handling, Residential Mortgages
Bronxville, New York, United States · On-site
$18/hr–$20/hr
Head Teller Reports to: Branch Manager FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow th…
Skills: Customer Service, Cash Handling, Supervision, Mentoring, Coaching
Sanford, Florida, United States · On-site
Part- Time Teller Reports to: Branch Manager Salary: NE11 FLSA Status: Non-Exempt | Supervisory Role: No Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our emp…
Skills: Cash Handling, Customer Service, Cross-selling, Financial Product Promotion, Payment Processing
Oviedo, Florida, United States · On-site
Branch Manager Reports to: Regional Vice President Sign-on bonus: $5,000 (see details below) FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive a…
Skills: Branch Management, Staff Supervision, Loan Origination, Customer Service, Cash Handling
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The Head Teller oversees daily teller operations and supervises staff to ensure accuracy and compliance with bank policies. They are responsible for processing customer transactions, managing cash shipments, and delivering exceptional customer service.
Candidates must have a high school diploma, supervisory experience, and strong cash-handling skills. A bachelor's degree and previous banking experience are preferred.
Head Teller
Reports to: Branch Manager
FLSA Status: Non-Exempt | Supervisory Role: Yes
Why Join Us?
At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. In this role, you’ll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success.
We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!
About the Head Teller Role
The Head Teller provides exceptional customer service while accurately and efficiently completing customer transactions. This role ensures adherence to all bank operational, security, compliance, and privacy policies, maintaining the highest standards of confidentiality. The Head Teller oversees daily teller operations, supervises teller staff, and ensures that branch cash handling procedures are followed.
Key Responsibilities
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.
Qualifications
Required
Preferred
Schedule
Full-time position with hours aligned to branch operations:
Employees may need to remain 15–30 minutes after closing. Occasional travel for training, meetings, or branch support.
Equal Employment Opportunity Statement:
Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:
• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Treatment during employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship
• Layoff or termination
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.
Your Home Town Bank
Trustco Bank: Your Home Town Bank Since 1902 Since opening its doors in 1902 in Schenectady, New York, Trustco Bank has proudly served as the low-cost provider of high-quality banking products and services. Upholding traditional banking principles, Trustco has navigated through market changes without succumbing to fleeting trends that have led many banks to close. In 2002, Trustco embarked on an ambitious expansion, establishing over 80 new branches across Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, with more than 135 locations, including 51 in Florida, Trustco Bank remains grounded in its commitment to personalized, friendly service. Customers are always welcomed by name, reinforcing the community-oriented approach that is a hallmark of the Trustco experience. Specializing in residential mortgage lending, Trustco offers a diverse array of deposit and loan products, ensuring customers find solutions tailored to their needs. As of September 30, 2024, Trustco Bank proudly reported assets totaling $6.1 billion. It's remarkable commitment to profitability is highlighted by over 100 consecutive years of dividend payments to shareholders and a strong performance even through recent financial crises. Notably, in April 2018, S&P Global Intelligence recognized Trustco Bank as the 15th best-performing savings bank in the nation. The bank is publicly traded on NASDAQ under the ticker TRST. Moreover, Trustco Bank is dedicated to promoting a diverse workforce. Committed to equal opportunity employment, the bank ensures that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Trustco Bank stands as more than just a financial institution; it is a steadfast partner in the community, dedicated to providing exceptional service.
Offices: 5 Sarnowski Dr, Glenville, New York 12302, US · 3 Sarnowski Dr, Schenectady, New York 12302, US · 20 Welcher Ave, Peekskill, New York 10566, US · 1030 N Ronald Reagan Blvd, Longwood, Florida 32750, US
Your Home Town Bank
Trustco Bank: Your Home Town Bank Since 1902 Since opening its doors in 1902 in Schenectady, New York, Trustco Bank has proudly served as the low-cost provider of high-quality banking products and services. Upholding traditional banking principles, Trustco has navigated through market changes without succumbing to fleeting trends that have led many banks to close. In 2002, Trustco embarked on an ambitious expansion, establishing over 80 new branches across Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, with more than 135 locations, including 51 in Florida, Trustco Bank remains grounded in its commitment to personalized, friendly service. Customers are always welcomed by name, reinforcing the community-oriented approach that is a hallmark of the Trustco experience. Specializing in residential mortgage lending, Trustco offers a diverse array of deposit and loan products, ensuring customers find solutions tailored to their needs. As of September 30, 2024, Trustco Bank proudly reported assets totaling $6.1 billion. It's remarkable commitment to profitability is highlighted by over 100 consecutive years of dividend payments to shareholders and a strong performance even through recent financial crises. Notably, in April 2018, S&P Global Intelligence recognized Trustco Bank as the 15th best-performing savings bank in the nation. The bank is publicly traded on NASDAQ under the ticker TRST. Moreover, Trustco Bank is dedicated to promoting a diverse workforce. Committed to equal opportunity employment, the bank ensures that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Trustco Bank stands as more than just a financial institution; it is a steadfast partner in the community, dedicated to providing exceptional service.
Offices: 5 Sarnowski Dr, Glenville, New York 12302, US · 3 Sarnowski Dr, Schenectady, New York 12302, US · 20 Welcher Ave, Peekskill, New York 10566, US · 1030 N Ronald Reagan Blvd, Longwood, Florida 32750, US
