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$23/hr–$26/hr
Full-time
high school, bachelor degree
Medical Insurance, Vision Insurance, Dental Insurance, Life Insurance, Retirement Planning, Employee Assistance Program
Posted 10d ago
~40 hrs/week
Responsibilities
The Case Manager provides intensive case management to homeless clients, focusing on housing retention, independent living skills, and community integration. They collaborate with multidisciplinary teams and external agencies to coordinate health, mental health, and social services for high-acuity clients.
Requirements
Candidates must possess proficient Spanish language skills and a high school diploma or GED, with a bachelor's degree preferred. A valid California driver's license, reliable vehicle, and the ability to work in a harm reduction model are required.
Full job description
Role: Bilingual Case Manager
Reports to: Program Manager
Program: 1603-Housing Retention
Department: Permanent Housing
Location: Enlightenment Plaza #2 (Montesquieu Manor) - 318 N. Juanita Ave., Los Angeles, CA 90004
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency.
High School Diploma or GED or Equivalent
Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Preferred Qualifications:
Bachelor’s degree preferred; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Demonstrated knowledge of case management, preferred.
Work Environment:
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
Empowering the most vulnerable among us to navigate the multi-faceted obstacles they face and rebuild their lives.
Industry
Civic and Social Organizations
Company size
501-1,000 employees
Headquarters
Los Angeles, CA
LinkedIn followers
5,572
The People Concern is looking for case managers, nurses, clinicians and more! Visit us at http://thepeopleconcern.org/careers.php
Los Angeles County’s largest housing and social services agency, The People Concern provides a fully integrated system of care for our most vulnerable neighbors including housing, mental health and medical treatment, and social services. We believe that everyone should be housed, healthy and safe.
The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty years of work in the community, The People Concern empowers the most vulnerable among us to rebuild their lives.
Offices: 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018, US
homelessnesssocial servicehousing firstharm reductionhousingand permanent housingSocialNon ProfitCustomer Service
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