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Full-time
high school, associate degree, bachelor degree
Posted 2h ago
~40 hrs/week
Responsibilities
The coordinator manages the shop work plan by scheduling preventative maintenance and coordinating outside repairs to maximize productivity. They serve as the primary point of contact for customers regarding maintenance updates, billing, and service resolution.
Requirements
Candidates must have a high school diploma, 2 years of customer service experience, and at least 1 year of hands-on mechanical experience. Preferred qualifications include a degree, ASE certification, and supervisory experience in a service department.
Full job description
Position Summary:
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Major Responsibilities:
• Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers
• Ensure parts are available for scheduled work
• Hold vendors accountable for quality and adherence to schedule for outside work
• Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan
• Coordinate with district billing clerks as necessary
• Other projects and tasks as assigned by supervisor
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1969
Headquarters
Reading, PA
LinkedIn followers
89,919
Penske Truck Leasing is a Penske Transportation Solutions company headquartered in Reading, Pennsylvania. A leading provider of innovative transportation solutions, Penske operates and maintains nearly 400,000 vehicles and serves its customers from approximately 1,000 maintenance facilities and more than 1,900 truck rental locations across North America. Solutions from Penske include full-service truck leasing, fleet maintenance, truck rentals, used trucks, and a comprehensive array of technologies to keep the world moving forward. Penske Truck Leasing Co., L.P. is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd.
Offices: 2675 Morgantown Rd, Reading, PA 19607, US
How many Administrative jobs are open in Fresno, CA right now?
There are currently 246 open administrative positions in Fresno, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Fresno, CA?
Companies currently hiring include St. Peter's Health Partners, Community Health Systems, Sante Health System, Inc, Fresno State - College of Science and Mathematics, California Teaching Fellows Foundation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Fresno, CA?
Yes — 23 of the 246 open administrative positions offer remote or hybrid work (9 remote, 14 hybrid).
How do I apply for Administrative jobs in Fresno, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.