San Bernardino, California, United States · On-site
Mid level
Description Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer se…
Skills: Customer Service, Multi-tasking, Insurance Verification, Medical Intake, HIPAA Compliance
San Bernardino, California, United States · On-site
$26/hr–$35/hr
Mid level$9M raised
Shared Services: Risk Management- (Full-Time, Day Shift) - Job Summary: The Claims Examiner-FSA/Customer Service role provides information on eligibility, claims status, and employee benefits for Health Plans and FSA Pla…
Skills: Claims Processing, Customer Service, Medical Terminology, Data Analysis, Keyboarding
San Bernardino, California, United States · On-site
$25/hr–$29/hr
Entry level
Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…
San Bernardino, California, United States · On-site
$25/hr–$31/hr
Entry level
Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…
Human Resources Professional (Human Resources Professional II), Division of Human Resources - Temporary
San Bernardino, California, United States · On-site
$5k–$7k/mo
Entry level
Job Summary: Under direct supervision, the Human Resources Professional serves as the first point of contact for the Division of Human Resources, providing professional customer service and directing inquiries via phone,…
San Bernardino, California, United States · On-site
Entry level
Description Responsibilities primarily include maintaining bookkeeping and administrative records, supporting customer service inquiries, managing cash handling and reconciliation processes, preparing financial and opera…
Skills: Bookkeeping, Cash Handling, Financial Reconciliation, Data Entry, Procurement
San Bernardino, California, United States · On-site
Mid level
PAY RATE: $18.00/Hour ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the co…
Skills: Screening Interviews, Case Management, Data Entry, Community Outreach, Confidentiality
San Bernardino, California, United States · On-site
$23/hr–$26/hr
Mid level
ABOUT COMMUNITY ACTION PARTNERSHIP OF SAN BERNARDINO COUNTY Community Action Partnership of San Bernardino County (CAPSBC) is a non-profit public benefit corporation and is one of the 1,100 Community Action Agencies nati…
Skills: Program Monitoring, Evaluation Systems, Public Relations, Customer Service, Statistical Analysis
San Bernardino, California, United States · On-site
$26/hr–$30/hr
Mid level
ABOUT COMMUNITY ACTION PARTNERSHIP OF SAN BERNARDINO COUNTY Community Action Partnership of San Bernardino County (CAPSBC) is a non-profit public benefit corporation and is one of the 1,100 Community Action Agencies nati…
Skills: Social Media Management, Digital Marketing, Content Creation, Graphic Design, Public Relations
San Bernardino, California, United States · On-site
$33/hr–$38/hr
Senior
ABOUT COMMUNITY ACTION PARTNERSHIP OF SAN BERNARDINO COUNTY Community Action Partnership of San Bernardino County (CAPSBC) is a non-profit public benefit corporation and is one of the 1,100 Community Action Agencies nati…
San Bernardino, California, United States · On-site
$24/hr–$35/hr
Entry level$2.1B raised
About Sound Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,0…
Overview Patient Coordinator - Orthodontics -Traveling Position Home Office San Bernardino - Mileage $ reimbursement is also given Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, perfo…
Physical Therapy Support Specialist- Full Time (San Bernardino)
San Bernardino, California, United States · On-site
$23/hr–$24/hr
Entry level$56M raised
Overview Concentra's market specific rate/range will be provided during the interview process. Full Time - Physical Therapy - Front Desk Location: Concentra - 599 Inland Center Drive, San Bernardino, California 92408 Fle…
San Bernardino, California, United States · On-site
$23/hr–$24/hr
Entry level$56M raised
Overview Concentra's market specific rate/range will be provided during the interview process. PRN - Physical Therapy - Front Desk Location: Concentra - 599 Inland Center Drive, San Bernardino, California 92408 Flexible …
San Bernardino, California, United States · On-site
$40k–$45k/yr
Mid level
Benefits: Free uniforms Opportunity for advancement Paid time off Training & development 401(k) Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a…
Skills: Patient Charting, Medical Support, Lab Reporting, Inventory Management, Medical Equipment Setup
San Bernardino, California, United States · On-site
$24/hr–$29/hr
Mid level$2M raised
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based a…
Skills: Case Management, Utilization Review, Discharge Planning, Patient Coordination, Care Planning
San Bernardino, California, United States · On-site
$38/hr–$51/hr
Mid level$9M raised
Department: UHC: FPBO - Client Services Job Summary: The Client Services Manager serves as a liaison between the FPBO and their designated practice groups. This position requires a thorough understanding of the groups' p…
Skills: Client Relationship Management, Financial Reporting, Billing and Collection, Data Analysis, Critical Thinking
San Bernardino, California, United States · On-site
$25/hr–$27/hr
Mid level$9M raised
Department: UHC: FPBO - Team A Job Summary: The Collector performs A/R collections and billing via assigned special projects, involving multiple insurance contracts & entities. Verifies that patient services are coded co…
San Bernardino, California, United States · On-site
$38/hr–$51/hr
Mid level$9M raised
Department: UHC: FPBO - Client Services Job Summary: The Client Services Manager serves as a liaison between the FPBO and their designated practice groups. This position requires a thorough understanding of the groups' p…
Skills: Client Relationship Management, Financial Reporting, Billing and Collection, Data Analysis, Critical Thinking
San Bernardino, California, United States · On-site
$22/hr–$26/hr
Mid level
Rolling Start, Inc., a Center for Independent Living, is a 501(c)(3) non-profit organization that provides advocacy and services to people with disabilities in San Bernardino, Inyo, and Mono counties. RSI's mission is to…
Skills: Person-Centered Planning, Case Management, Budgeting, Advocacy, Service Coordination
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Full-time
high school
Posted just now
~40 hrs/week
Responsibilities
The Customer Care Coordinator provides front-line support by handling high-volume calls, processing orders, and managing patient intake. They are responsible for verifying insurance eligibility, collecting payments, and coordinating communication between patients, physicians, and insurance providers.
Requirements
A high school diploma is required, with a preference for two years of customer service experience and one year in a healthcare or call center environment. Candidates must be proficient in Microsoft Office and available to work evenings, weekends, and holidays as needed.
Full job description
Description
Position Overview:
The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls.
Essential Job Functions:
Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers.
Answering the high volume of incoming telephone calls from referral sources and customers.
Welcome patients, visitors, and vendors upon arrival at the office.
Answer patient questions, monitor the logbook, ensuring lobby is well maintained.
Handles inbound and outbound communications (calls, emails, fax, text).
Create and process orders based on incoming telephone inquiries and faxes
Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company.
Verify insurance eligibility and coverage.
Provide exceptional customer service while speaking on the phone.
Complete member intake, create and schedule orders accurately based on established quality assurance standards.
Ensure data is entered accurately and in a time-sensitive manner.
Inform patients and collect applicable copays, deductibles, and balances.
Inform patients about financial obligations and purchase vs. rental options.
Completely document patients’ accounts with proper notes and account updates.
Follow up on all open tasks in a timely manner.
Maintains working knowledge of current home care products and services offered by Stance Health Solutions and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity.
Work with patients, insurance companies, payors, and physicians to ensure all documentation is received.
Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership.
Must participate in mandatory on-call and call-back programs to respond to emergencies.
Perform other related tasks as required.
Requirements
Minimum Qualifications:
High school diploma or equivalent required.
Minimum two years' experience in customer service preferred.
At least one year of Call Center or medical / healthcare environment experience preferred.
Excellent listening skills and communication in an empathetic manner.
Able to operate office equipment including computers and supporting words. processing, spreadsheets, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook).
Ability to communicate professionally and tactfully, both orally and in writing.
Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus.
Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer.
Must be available for work evenings, weekends, and holidays if needed.
Stance Health Solutions is a patient-centric healthcare company that enables our customers to live comfortably at home by providing reliable services and innovative solutions for every stage and every age. Stance Health Solutions is the result of two great companies coming together under one new name. Both Western Drug Medical Supply and SG Homecare were built as local, family-owned and operated companies. Through the merger, we are united and have strengthened our ability to provide comprehensive and exceptional patient care across all product lines through one team. Together, the combined expertise and commitment to exceptional service results in a powerful partnership that stands as one comprehensive, trusted resource for the quality delivery of care and support to patients and providers.
With over 70 years of combined trusted partnerships in the California healthcare market, we now currently manage dozens of capitated agreements providing coverage for million of patient members. We continue to develop relationships within this connected health ecosystem to establish a comprehensive network of excellence.
Our specialist expertise in a range of health solutions – now further strengthened as companion businesses – enables us to prioritize patient safety in every decision we make. This includes a commitment to curating quality, reliable and cost-effective supplies from leading vendors, following rigorous quality control and adhering to industry standards and certifications. We are proud to deliver comprehensive solutions across many DMEOP & Medical Supply categories.
We are proud to have an established geographic footprint that positions us to quickly service any California patient. With our two main facilities located in Glendale and Tustin, we also operate through our network of distribution centers across the state including San Bernardino, Fresno, Los Angeles, Bakersfield, Orange, Riverside, San Joaquin, Sacramento, and more.
How many Administrative jobs are open in San Bernardino, CA right now?
There are currently 187 open administrative positions in San Bernardino, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in San Bernardino, CA?
Companies currently hiring include CSUSB, Loma Linda University Medical Center, Management & Training Corporation, Cardinal Group Companies, Inland Regional Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in San Bernardino, CA?
Yes — 20 of the 187 open administrative positions offer remote or hybrid work (7 remote, 13 hybrid).
How do I apply for Administrative jobs in San Bernardino, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.