Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Skills: Customer service, Medical terminology, Electronic practice management system, Multi-line phones, Keyboarding
Rancho Cordova, California, United States · On-site
$24/hr–$27/hr
Entry level
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Skills: Patient scheduling, Customer service, Insurance verification, Data entry, Communication
Where You’ll Work Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the…
Skills: Facilities management, Mechanical systems maintenance, Electrical systems maintenance, Plumbing systems maintenance, HVAC systems maintenance
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Where You’ll Work Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Car…
Skills: Cardiac Telemetry, Critical Care, Patient Assessment, Patient Care Planning, Clinical Decision Making
Where You’ll Work Hello Humankindness Where Your Passion Meets Purpose: Join Dignity Health Medical Group Are you a healthcare professional who believes that every patient deserves not just treatment, but unwavering comp…
Skills: Psychosocial assessments, Care planning, Counseling, Crisis intervention, Case management
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Skills: Medical assisting, Patient care, Vital sign measurement, Medical records management, EMR
Where You’ll Work Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC) Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters…
Rancho Cordova, California, United States · Remote Solely
$26/hr–$39/hr
Entry level
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Where You’ll Work Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Car…
Where You’ll Work Dignity Health Woodland Memorial Hospital is Yolo County’s largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the most c…
Where You’ll Work Dignity Health Woodland Memorial Hospital is Yolo County’s largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the most c…
Where You’ll Work Dignity Health Woodland Memorial Hospital is Yolo County’s largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the most c…
Skills: Occupational therapy, Patient assessment, Treatment planning, Orthopedic care, Neurological care
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
Where You’ll Work Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Car…
Skills: Patient transport, Patient care, ECG, Infection control, Basic Life Support
Where You’ll Work Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Car…
Skills: Patient care, Vital signs measurement, Patient transport, Documentation, Basic Life Support
Where You’ll Work Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Car…
Skills: Patient care, Vital signs measurement, Patient transport, Documentation, Basic Life Support
San Bernardino, California, United States · On-site
Mid level
Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…
Rancho Cordova, California, United States · On-site
$25/hr–$28/hr
Entry level
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of…
San Bernardino, California, United States · On-site
$25/hr–$26/hr
Entry level
Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…
Skills: Patient care, Vital sign monitoring, Personal hygiene assistance, Mobility assistance, Telemetry monitoring
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$25/hr–$27/hr
Other
high school
Posted 1d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Medical Office Representative serves as the primary point of contact for patients, managing incoming calls and greeting visitors. Responsibilities include verifying insurance eligibility, scheduling appointments, and performing essential clerical tasks to support clinic operations.
Requirements
Candidates must have a high school diploma or equivalent and at least six months of experience in a medical office or high-volume customer service role. Proficiency in computer software, keyboarding, and strong interpersonal skills are required for this position.
Full job description
Where You’ll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multi-specialty clinic with three locations in Stockton, California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center), we offer an integrated care delivery system that provides primary care for family medicine and internal medicine, cancer care (gynecologic oncology and radiation oncology), endocrinology, gastroenterology, and general surgery.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Medical Office Representative within Dignity Health Medical Foundation clinics, you will be the first to greet and provide excellent customer service to our patients, physicians and other visitors. You will be the primary phone contact for incoming calls to the clinic and effectively communicate and distribute all messages.
Every day you will collect and update demographics and insurance information, verify health plan eligibility, take complete and accurate messages, schedule mutually acceptable appointment times utilizing an electronic practice management system, and perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives.
To be successful in this role, you will bring enthusiasm to help others, work efficiently, and provide empathy for our patients.
Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.
Consistently makes eye contact and smiles.
Demonstrates active listening with positive can do attitude.
Consistently respectful, concerned, and shows empathy.
Uses scripted greeting. "Thank you for choosing Mercy Imaging Center this is (your name) how can I help you"
Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.
Job Requirements
Required:
Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
High School diploma or equivalent
Excellent interpersonal, organizational, and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
Preferred:
Familiarity with an electronic practice management system is preferred
Experience with multi-line phones/ACD phones preferred Medical terminology preferred
Related keywords
Medical Office RepresentativeHealthcarePatient CareCustomer ServiceElectronic Practice ManagementInsurance VerificationMedical TerminologyClericalReceptionistGastroenterologyClinic OperationsData EntryMulti-line PhonesSchedulingDignity Health
We provide quality, compassionate health care at more than 40 hospitals and care centers that are serving communities across California, Arizona and Nevada every minute of every day. And while not everyone may live near a major medical facility, Dignity Health is making health care more accessible by bringing resources closer to where people live and work.
In urban and rural communities alike, residents of all ages and backgrounds have access to primary care, preventive treatment, clinical support, chronic disease management, trauma services, and a host of medical and therapeutic specializations.
With several different ways to activate your search, let us help you to quickly and easily find an affordable, quality medical facility located close to where you need it, when you need it.
Offices: 185 Berry St, San Francisco, CA 94158, US · Chandler, AZ, US · Phoenix, AZ, US · Gilbert, AZ, US · Glendale, AZ, US
Quality Healthcare for EveryoneHospitalHealth CareMedical DeviceNon ProfitMedical
We provide quality, compassionate health care at more than 40 hospitals and care centers that are serving communities across California, Arizona and Nevada every minute of every day. And while not everyone may live near a major medical facility, Dignity Health is making health care more accessible by bringing resources closer to where people live and work.
In urban and rural communities alike, residents of all ages and backgrounds have access to primary care, preventive treatment, clinical support, chronic disease management, trauma services, and a host of medical and therapeutic specializations.
With several different ways to activate your search, let us help you to quickly and easily find an affordable, quality medical facility located close to where you need it, when you need it.
Offices: 185 Berry St, San Francisco, CA 94158, US · Chandler, AZ, US · Phoenix, AZ, US · Gilbert, AZ, US · Glendale, AZ, US
Quality Healthcare for EveryoneHospitalHealth CareMedical DeviceNon ProfitMedical