San Bernardino, California, United States · On-site
Mid level
Description Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer se…
Skills: Customer Service, Multi-tasking, Insurance Verification, Medical Intake, HIPAA Compliance
San Bernardino, California, United States · On-site
$26/hr–$35/hr
Mid level$9M raised
Shared Services: Risk Management- (Full-Time, Day Shift) - Job Summary: The Claims Examiner-FSA/Customer Service role provides information on eligibility, claims status, and employee benefits for Health Plans and FSA Pla…
Skills: Claims Processing, Customer Service, Medical Terminology, Data Analysis, Keyboarding
San Bernardino, California, United States · On-site
Mid level
Ideal candidates have some appliance experience, or experience working in the big box retail environment Benefits : Vehicle Reimbursement Program Medical, dental and vision plans Paid holidays and PTO Company equipment, …
San Bernardino, California, United States · On-site
$25/hr–$29/hr
Entry level
Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…
San Bernardino, California, United States · On-site
$25/hr–$31/hr
Entry level
Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…
San Bernardino, California, United States · On-site
$17/hr–$22/hr
Entry level$1.6B raised
Tire Technician We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of…
Human Resources Professional (Human Resources Professional II), Division of Human Resources - Temporary
San Bernardino, California, United States · On-site
$5k–$7k/mo
Entry level
Job Summary: Under direct supervision, the Human Resources Professional serves as the first point of contact for the Division of Human Resources, providing professional customer service and directing inquiries via phone,…
Customer Service Rep(08219) - 4275 University Pkwy #104
San Bernardino, California, United States · On-site
Entry level$1.3B raised
Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns. For more information, please contact your local store…
San Bernardino, California, United States · Hybrid
$55k–$83k/yr
Entry level
Work Location Type: Hybrid Req Number 332997 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving…
San Bernardino, California, United States · On-site
Entry level
Description Responsibilities primarily include maintaining bookkeeping and administrative records, supporting customer service inquiries, managing cash handling and reconciliation processes, preparing financial and opera…
Skills: Bookkeeping, Cash Handling, Financial Reconciliation, Data Entry, Procurement
San Bernardino, California, United States · On-site
Entry level
Job Summary: Inland Center Mall | Part time Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will a…
San Bernardino, California, United States · On-site
Mid level$1.3B raised
Job Description Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL polic…
Customer Service Rep(08592) - 1136 N. Mt. Vernon, Space 101
San Bernardino, California, United States · On-site
Entry level$1.3B raised
Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns. For more information, please contact your local store…
General Manager(08592) - 1136 N. Mt. Vernon, Space 101
San Bernardino, California, United States · On-site
Mid level$1.3B raised
Job Description Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL polic…
General Manager(08219) - 4275 University Pkwy #104
San Bernardino, California, United States · On-site
Senior$1.3B raised
Job Description Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL polic…
San Bernardino, California, United States · On-site
Entry level
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer Service, Communication Skills, Basic Math, Cash Handling
San Bernardino, California, United States · On-site
Entry level
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
San Bernardino, California, United States · On-site
Entry level$61M raised
At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. Reporting t…
San Bernardino, California, United States · On-site
$22/hr–$50/hr
Entry level
Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Vision insurance As a Verizon Sales Specialist, you're the first point of contac…
San Bernardino, California, United States · On-site
Entry level
Description Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced Automotive …
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Full-time
high school
Posted just now
~40 hrs/week
Responsibilities
The Customer Care Coordinator provides front-line support by handling high-volume calls, processing orders, and managing patient intake. They are responsible for verifying insurance eligibility, collecting payments, and coordinating communication between patients, physicians, and insurance providers.
Requirements
A high school diploma is required, with a preference for two years of customer service experience and one year in a healthcare or call center environment. Candidates must be proficient in Microsoft Office and available to work evenings, weekends, and holidays as needed.
Full job description
Description
Position Overview:
The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls.
Essential Job Functions:
Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers.
Answering the high volume of incoming telephone calls from referral sources and customers.
Welcome patients, visitors, and vendors upon arrival at the office.
Answer patient questions, monitor the logbook, ensuring lobby is well maintained.
Handles inbound and outbound communications (calls, emails, fax, text).
Create and process orders based on incoming telephone inquiries and faxes
Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company.
Verify insurance eligibility and coverage.
Provide exceptional customer service while speaking on the phone.
Complete member intake, create and schedule orders accurately based on established quality assurance standards.
Ensure data is entered accurately and in a time-sensitive manner.
Inform patients and collect applicable copays, deductibles, and balances.
Inform patients about financial obligations and purchase vs. rental options.
Completely document patients’ accounts with proper notes and account updates.
Follow up on all open tasks in a timely manner.
Maintains working knowledge of current home care products and services offered by Stance Health Solutions and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity.
Work with patients, insurance companies, payors, and physicians to ensure all documentation is received.
Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership.
Must participate in mandatory on-call and call-back programs to respond to emergencies.
Perform other related tasks as required.
Requirements
Minimum Qualifications:
High school diploma or equivalent required.
Minimum two years' experience in customer service preferred.
At least one year of Call Center or medical / healthcare environment experience preferred.
Excellent listening skills and communication in an empathetic manner.
Able to operate office equipment including computers and supporting words. processing, spreadsheets, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook).
Ability to communicate professionally and tactfully, both orally and in writing.
Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus.
Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer.
Must be available for work evenings, weekends, and holidays if needed.
Stance Health Solutions is a patient-centric healthcare company that enables our customers to live comfortably at home by providing reliable services and innovative solutions for every stage and every age. Stance Health Solutions is the result of two great companies coming together under one new name. Both Western Drug Medical Supply and SG Homecare were built as local, family-owned and operated companies. Through the merger, we are united and have strengthened our ability to provide comprehensive and exceptional patient care across all product lines through one team. Together, the combined expertise and commitment to exceptional service results in a powerful partnership that stands as one comprehensive, trusted resource for the quality delivery of care and support to patients and providers.
With over 70 years of combined trusted partnerships in the California healthcare market, we now currently manage dozens of capitated agreements providing coverage for million of patient members. We continue to develop relationships within this connected health ecosystem to establish a comprehensive network of excellence.
Our specialist expertise in a range of health solutions – now further strengthened as companion businesses – enables us to prioritize patient safety in every decision we make. This includes a commitment to curating quality, reliable and cost-effective supplies from leading vendors, following rigorous quality control and adhering to industry standards and certifications. We are proud to deliver comprehensive solutions across many DMEOP & Medical Supply categories.
We are proud to have an established geographic footprint that positions us to quickly service any California patient. With our two main facilities located in Glendale and Tustin, we also operate through our network of distribution centers across the state including San Bernardino, Fresno, Los Angeles, Bakersfield, Orange, Riverside, San Joaquin, Sacramento, and more.
How many Customer Service & Support jobs are open in San Bernardino, CA right now?
There are currently 349 open customer service & support positions in San Bernardino, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Bernardino, CA?
Companies currently hiring include Domino's, Ross Stores, Inc., CSUSB, Loma Linda University Medical Center, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Bernardino, CA?
Yes — 16 of the 349 open customer service & support positions offer remote or hybrid work (11 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in San Bernardino, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.