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Customer Service & Support Jobs in San Bernardino, CA (Now Hiring) — 349 open

Stance Health Solutions, uniting SG Homecare and Western Drug logoStance Health Solutions, uniting SG Homecare and Western Drug

CUSTOMER CARE COORDINATOR (9:30am-6pm)

San Bernardino, California, United States · On-site

Mid level

Description Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer se…

Skills: Customer Service, Multi-tasking, Insurance Verification, Medical Intake, HIPAA Compliance

Loma Linda University Medical Center logoLoma Linda University Medical Center

Claims Examiner-FSA/Customer Service

San Bernardino, California, United States · On-site

$26/hr–$35/hr

Mid level$9M raised

Shared Services: Risk Management- (Full-Time, Day Shift) - Job Summary: The Claims Examiner-FSA/Customer Service role provides information on eligibility, claims status, and employee benefits for Health Plans and FSA Pla…

Skills: Claims Processing, Customer Service, Medical Terminology, Data Analysis, Keyboarding

AMS Retail Solutions Inc logoAMS Retail Solutions Inc

Territory Brand Representative

San Bernardino, California, United States · On-site

Mid level

Ideal candidates have some appliance experience, or experience working in the big box retail environment Benefits : Vehicle Reimbursement Program Medical, dental and vision plans Paid holidays and PTO Company equipment, …

Skills: Vendor Sales, Customer Service, Relationship Management, Plan-o-gram Execution, Merchandising

Dignity Health logoDignity Health

Patient Registration Rep

San Bernardino, California, United States · On-site

$25/hr–$29/hr

Entry level

Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…

Skills: Patient Registration, Customer Service, Insurance Verification, Data Entry, Financial Collection

Dignity Health logoDignity Health

Patient Registration Rep

San Bernardino, California, United States · On-site

$25/hr–$31/hr

Entry level

Where You’ll Work Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of servi…

Skills: Patient Registration, Customer Service, Insurance Verification, Data Entry, Financial Collection

Big Brand Tire & Service logoBig Brand Tire & Service

Tire Technician

San Bernardino, California, United States · On-site

$17/hr–$22/hr

Entry level$1.6B raised

Tire Technician We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of…

Skills: Tire Mounting, Tire Balancing, Tire Rotation, Flat Repair, TPMS Sensor Service

CSUSB logoCSUSB

Human Resources Professional (Human Resources Professional II), Division of Human Resources - Temporary

San Bernardino, California, United States · On-site

$5k–$7k/mo

Entry level

Job Summary: Under direct supervision, the Human Resources Professional serves as the first point of contact for the Division of Human Resources, providing professional customer service and directing inquiries via phone,…

Skills: Onboarding, Recruitment, Customer Service, Personnel Recordkeeping, PeopleSoft

Domino's logoDomino's

Customer Service Rep(08219) - 4275 University Pkwy #104

San Bernardino, California, United States · On-site

Entry level$1.3B raised

Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns. For more information, please contact your local store…

Skills: Customer Service, Phone Orders, Food Preparation, Conflict Resolution

Grainger logoGrainger

Field Account Representative

San Bernardino, California, United States · Hybrid

$55k–$83k/yr

Entry level

Work Location Type: Hybrid Req Number 332997 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving…

Skills: B2B Sales, Account Management, Territory Planning, CRM Software, Relationship Building

Pick Your Part logoPick Your Part

Administrative Coordinator

San Bernardino, California, United States · On-site

Entry level

Description Responsibilities primarily include maintaining bookkeeping and administrative records, supporting customer service inquiries, managing cash handling and reconciliation processes, preparing financial and opera…

Skills: Bookkeeping, Cash Handling, Financial Reconciliation, Data Entry, Procurement

Andy Frain Services logoAndy Frain Services

Part Time- Security Guard

San Bernardino, California, United States · On-site

Entry level

Job Summary: Inland Center Mall | Part time Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will a…

Skills: Security Patrolling, Customer Service, Incident Reporting, CCTV Monitoring, Emergency Response

Domino's logoDomino's

General Manager(07820) - 24986 3rd Street

San Bernardino, California, United States · On-site

Mid level$1.3B raised

Job Description Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL polic…

Skills: Cost Control, Inventory Control, Cash Control, Customer Relations, Staffing

Domino's logoDomino's

Customer Service Rep(08592) - 1136 N. Mt. Vernon, Space 101

San Bernardino, California, United States · On-site

Entry level$1.3B raised

Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns. For more information, please contact your local store…

Skills: Customer Service, Phone Orders, Food Preparation, Conflict Resolution

Domino's logoDomino's

General Manager(08592) - 1136 N. Mt. Vernon, Space 101

San Bernardino, California, United States · On-site

Mid level$1.3B raised

Job Description Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL polic…

Skills: Cost Control, Inventory Control, Cash Control, Customer Relations, Staffing

Domino's logoDomino's

General Manager(08219) - 4275 University Pkwy #104

San Bernardino, California, United States · On-site

Senior$1.3B raised

Job Description Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL polic…

Skills: Cost Control, Inventory Control, Cash Control, Customer Relations, Staffing

Kroger logoKroger

Cashier

San Bernardino, California, United States · On-site

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…

Skills: Customer Service, Communication Skills, Basic Math, Cash Handling

Kroger logoKroger

Courtesy Clerk/Grocery Bagger

San Bernardino, California, United States · On-site

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…

Skills: Customer Service, Communication Skills

WelbeHealth logoWelbeHealth

Driver - Per Diem

San Bernardino, California, United States · On-site

Entry level$61M raised

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. Reporting t…

Skills: Patient Transport, Customer Service, Vehicle Inspection, ADA Compliance, Safe Driving

Wireless Plus logoWireless Plus

Bilingual Wireless Sales Specialist - Verizon

San Bernardino, California, United States · On-site

$22/hr–$50/hr

Entry level

Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Vision insurance As a Verizon Sales Specialist, you're the first point of contac…

Skills: Wireless Sales, Customer Relationship Management, Consultative Selling, Prospecting, Retail Operations

Toyota of San Bernardino logoToyota of San Bernardino

Parts Driver

San Bernardino, California, United States · On-site

Entry level

Description Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced Automotive …

Skills: Driving, Customer Service, Invoice Reconciliation, Inventory Management, Multi-tasking

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Showing 1–20 of 349

Stance Health Solutions, uniting SG Homecare and Western Drug logo

CUSTOMER CARE COORDINATOR (9:30am-6pm)

Stance Health Solutions, uniting SG Homecare and Western Drug

San Bernardino, California, United States • On-site

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Mid level

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  • Full-time
  • high school
  • Posted just now
  • ~40 hrs/week

Responsibilities

The Customer Care Coordinator provides front-line support by handling high-volume calls, processing orders, and managing patient intake. They are responsible for verifying insurance eligibility, collecting payments, and coordinating communication between patients, physicians, and insurance providers.

Requirements

A high school diploma is required, with a preference for two years of customer service experience and one year in a healthcare or call center environment. Candidates must be proficient in Microsoft Office and available to work evenings, weekends, and holidays as needed.

Full job description

Description

Position Overview:

The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls.

Essential Job Functions:

  • Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers.
  • Answering the high volume of incoming telephone calls from referral sources and customers.
  • Welcome patients, visitors, and vendors upon arrival at the office.
  • Answer patient questions, monitor the logbook, ensuring lobby is well maintained.
  • Handles inbound and outbound communications (calls, emails, fax, text).
  • Create and process orders based on incoming telephone inquiries and faxes
  • Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company.
  • Verify insurance eligibility and coverage.
  • Provide exceptional customer service while speaking on the phone.
  • Complete member intake, create and schedule orders accurately based on established quality assurance standards.
  • Ensure data is entered accurately and in a time-sensitive manner.
  • Inform patients and collect applicable copays, deductibles, and balances.
  • Inform patients about financial obligations and purchase vs. rental options.
  • Completely document patients’ accounts with proper notes and account updates.
  • Follow up on all open tasks in a timely manner.
  • Maintains working knowledge of current home care products and services offered by Stance Health Solutions and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
  • Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity.
  • Work with patients, insurance companies, payors, and physicians to ensure all documentation is received.
  • Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership.
  • Must participate in mandatory on-call and call-back programs to respond to emergencies.
  • Perform other related tasks as required.

Requirements

Minimum Qualifications:

  • High school diploma or equivalent required.
  • Minimum two years' experience in customer service preferred.
  • At least one year of Call Center or medical / healthcare environment experience preferred.
  • Excellent listening skills and communication in an empathetic manner.
  • Able to operate office equipment including computers and supporting words. processing, spreadsheets, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook).
  • Ability to communicate professionally and tactfully, both orally and in writing.
  • Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus.
  • Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer.
  • Must be available for work evenings, weekends, and holidays if needed.

Related keywords

HIPAAOSHAInsurance EligibilityMedical BillingCall CenterPatient CareHealthcare AdministrationMicrosoft WordMicrosoft ExcelMicrosoft OutlookCopaysDeductiblesHome Care ProductsMedical IntakeCustomer Relationship Management

About Stance Health Solutions, uniting SG Homecare and Western Drug

LinkedInVisit site

Here for your health, equipped to care

Industry
Hospitals and Health Care
Company size
501-1,000 employees
Headquarters
Irvine, California
LinkedIn followers
580

Stance Health Solutions is a patient-centric healthcare company that enables our customers to live comfortably at home by providing reliable services and innovative solutions for every stage and every age. Stance Health Solutions is the result of two great companies coming together under one new name. Both Western Drug Medical Supply and SG Homecare were built as local, family-owned and operated companies. Through the merger, we are united and have strengthened our ability to provide comprehensive and exceptional patient care across all product lines through one team. Together, the combined expertise and commitment to exceptional service results in a powerful partnership that stands as one comprehensive, trusted resource for the quality delivery of care and support to patients and providers. With over 70 years of combined trusted partnerships in the California healthcare market, we now currently manage dozens of capitated agreements providing coverage for million of patient members. We continue to develop relationships within this connected health ecosystem to establish a comprehensive network of excellence. Our specialist expertise in a range of health solutions – now further strengthened as companion businesses – enables us to prioritize patient safety in every decision we make. This includes a commitment to curating quality, reliable and cost-effective supplies from leading vendors, following rigorous quality control and adhering to industry standards and certifications. We are proud to deliver comprehensive solutions across many DMEOP & Medical Supply categories.   We are proud to have an established geographic footprint that positions us to quickly service any California patient. With our two main facilities located in Glendale and Tustin, we also operate through our network of distribution centers across the state including San Bernardino, Fresno, Los Angeles, Bakersfield, Orange, Riverside, San Joaquin, Sacramento, and more.

Offices: Irvine, California 92780, US

CapitationUtilization ManagementRahabOrthopedicsProstheticsPharmacyDMEIncontinenceOstomyUrological
View all jobs at Stance Health Solutions, uniting SG Homecare and Western Drug

Frequently asked questions

How many Customer Service & Support jobs are open in San Bernardino, CA right now?

There are currently 349 open customer service & support positions in San Bernardino, CA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in San Bernardino, CA?

Companies currently hiring include Domino's, Ross Stores, Inc., CSUSB, Loma Linda University Medical Center, Starbucks, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in San Bernardino, CA?

Yes — 16 of the 349 open customer service & support positions offer remote or hybrid work (11 remote, 5 hybrid).

How do I apply for Customer Service & Support jobs in San Bernardino, CA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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