Description The Collections Specialist is responsible for managing the firm’s accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely collections of outstanding…
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$30/hr–$35/hr
Full-time
associate degree, bachelor degree
Posted just now
~40 hrs/week
Responsibilities
Manage the firm's accounts receivable portfolio by partnering with attorneys and clients to ensure timely collections. Analyze aging reports and resolve billing discrepancies to reduce delinquent accounts while maintaining positive client relationships.
Requirements
Requires an Associate's or Bachelor's degree in Accounting, Finance, or a related field with 3-5+ years of collections experience, preferably in a law firm. Proficiency in Microsoft Excel and financial management systems like Aderant Expert is required.
Full job description
Description
The Collections Specialist is responsible for managing the firm’s accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely collections of outstanding receivables. This position serves as a trusted advisor to attorneys on collection strategies while maintaining positive client relationships and ensuring compliance with firm policies.
Duties and Responsibilities
Manage an assigned portfolio of attorney and client accounts to reduce aged accounts receivable and improve collection performance.
Partner with attorneys and practice group leaders to develop and execute effective collection strategies while preserving client relationships.
Review and analyze aging reports to identify delinquent accounts, collection trends, and potential risks.
Contact clients regarding outstanding invoices through professional written and verbal communications.
Research and resolve billing discrepancies, payment disputes, unapplied cash, and client inquiries in collaboration with Billing Specialists and attorneys.
Document collection activities, client communications, payment commitments, and account status in the firm’s financial management system.
Monitor payment arrangements and follow-up to ensure commitments are fulfilled.
Coordinate with Billing, Accounts Receivable, and Client Accounting teams to resolve issues that may delay payment.
Prepare attorney collection reports, aging summaries, and portfolio analyses to support monthly review meetings.
Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate.
Support month-end and year-end accounts receivable reporting and collection initiatives.
Ensure compliance with client billing guidelines, engagement terms, and firm collection policies.
Identify opportunities to improve collection processes and enhance operational efficiency.
Maintain strict confidentiality regarding client financial information and firm business matters.
Qualifications
Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent combination of education and experience.
3-5+ years of collections or accounts receivable experience, preferably within a law firm or other professional services environment.
Experience managing high-volume collections portfolios and working directly with professionals or partners.
Strong knowledge of legal billing practices, accounts receivable, and collection best practices.
Excellent negotiation, customer service, and conflict-resolution skills.
Advanced proficiency in Microsoft Office, particularly Excel.
Experience with financial management systems such as Aderant Expert, or similar accounting software.
Strong analytical skills with the ability to interpret aging reports and financial data.
Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status,
sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Supervisory Responsibilities
None
Work Location
Hybrid
Work Schedule
8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays
Hourly Rate
$30.00 - $35.00
Physical Requirements
Primarily sedentary work. Exerting up to 40 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations.
Travel
5 – 10% domestic travel by ground and or air, dependent on firm needs
Kahana Feld is a full-service law firm with offices throughout the United States. The firm’s rapid growth from coast to coast is a testament to a culture of innovation and collaboration. Clients turn to Kahana Feld attorneys for their swift and efficient approach to tackling legal challenges and their deep understanding of the law. We are widely recognized for our commitment to client service and the community.
Offices: 2603 Main Street, Suite 900, Irvine, California 92614, US · 1981 N Broadway, Suite 415, Walnut Creek, California 94596, US · 800 Third Avenue, 16th Floor, New York City, NY 10022, US · 550 S Hope St, 1600, Los Angeles, California 90071, US · 1330 Post Oak Blvd, Suite 700, Houston, Texas 77056, US
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