Member Services Representative- Part-time Monday-Friday
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Member Services Representative- Part-time Monday-Friday
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
high school
Free uniforms, Opportunity for advancement, Training & development, Employee discounts
Posted 13h ago
~40 hrs/week
Responsibilities
The Member Services Representative is responsible for greeting members, conducting facility tours, and managing front desk operations. They also facilitate member account updates, promote sales of memberships and products, and maintain the cleanliness of assigned areas.
Requirements
Candidates must have a high school diploma or GED and be at least 18 years of age. A background in customer service and sales is preferred, along with basic computer proficiency and CPR/AED/First Aid certification.
Full job description
Benefits:
Free uniforms
Opportunity for advancement
Training & development
Employee discounts
JOIN OUR TEAM!
At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordable, high-end fitness experience.” We Set the Tone” as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East/West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future for the leadership of tomorrow.
Job Summary: Member Services Representative
(MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too! Our MSR’s are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Planet Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role.
Essential Duties and Responsibilities:
Greet members, prospective members, and guests, providing an exceptional customer experience.
Enforcing the Judgement Free zone
Always smile and be courteous.
Taking prospects on tours
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Help members download PF Mobile App
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Completed assigned cleaning areas.
Promotes sales of Tanning lotions and Memberships.
Create connections with the community!
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Experience in Sales
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
CPR Certification AED/First Aid /CPR
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the club phone during shift.
Must be able to occasionally lift to 50 lbs.
If you would enjoy being part of a team first performance-based company than this is the place for you! We are seeking for an asset who enjoys new challenges and lets their ambition/hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success.
Related keywords
Customer ServiceSalesFitnessMembership SalesFront DeskComputer ProficiencyCPRAEDFirst AidRetailFacility ManagementMember RelationsTanning LotionsPF Mobile AppJudgement Free Zone
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
Judgement Free Zone and Planet FitnessTrainingHealth CareFitnessWellness
How many Retail jobs are open in San Diego, CA right now?
There are currently 2,121 open retail positions in San Diego, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in San Diego, CA?
Companies currently hiring include Domino's, Costco Wholesale, Ross Stores, Inc., Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in San Diego, CA?
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