New York, New York, United States · On-site
$17/hr–$21/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Service, Multitasking, Problem Solving, Attention To Detail, Cashiering
New York, New York, United States · On-site
$17/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Consultative Selling, Customer Service, Product Knowledge, Clienteling, Inventory Management
New York, New York, United States · On-site
$19/hr–$31/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Active Supervision, Customer Experience Management, Team Leadership, Omni Selling, Conflict Resolution
New York, New York, United States · On-site
$17/hr–$21/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery
New York, New York, United States · Hybrid
$100k–$140k/yr
MAËLYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, which we sell acro…
Skills: TikTok Shop Management, Affiliate Marketing, Creator Partnerships, Livestream Strategy, Performance Reporting
New York, New York, United States · On-site
$18/hr–$19/hr
Location: 21 Flushing Ave Brooklyn, NY 11205 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full time Pay Range: $18.50 - $1…
Skills: Customer Service, Food Handling, Cashiering, Stocking, Communication
New York, New York, United States · On-site
$17/hr–$22/hr
Be home in time for dinner! At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old…
Skills: Guest Service, Cash Handling, POS Systems, Toast POS, Drink Preparation
New York, New York, United States · On-site
Location This position is located at 162 2nd Ave, New York, New York, 11215 United States Role Summary Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, persona…
Skills: Customer Engagement, Visual Merchandising, Retail Sales, Trend Awareness, Interpersonal Communication
New York, New York, United States · On-site
$20/hr–$20/hr
Location: 21 Flushing Ave Brooklyn, NY 11205 Availability Requirement for this role: Overnight (including weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $20 - $20.50 / hour Why Work…
Skills: Stocking, Inventory Organization, Product Rotation, Safety Procedures, Food Handling
New York, New York, United States · On-site
$13/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Verbal Communication, Written Communication, Decision Making, Initiative, Time Management
New York, New York, United States · On-site
$14/hr–$20/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Communication Skills, Sound Judgment, Computer Skills, Time Management, Investigative Skills
New York, New York, United States · On-site
$18/hr–$19/hr
Location: 21 Flushing Ave Brooklyn, NY 11205 Availability Requirement for this role: Morning, afternoon (includes weekends).Shifts start as early as 8am Age Requirement: Must be 18 years or older Time Type: Part time Pay…
Skills: Receiving, Inventory Management, Vendor Relations, Record Keeping, Billing
New York, New York, United States · On-site
$18/hr–$19/hr
Location: 21 Flushing Ave Brooklyn, NY 11205 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full time Pay Range: $18.50 - $1…
Skills: Customer Service, Stocking, Inventory Rotation, Merchandising, Organization
New York, New York, United States · On-site
Job Description: WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the ic…
Skills: Retail Operations, Inventory Management, Workflow Management, Team Coaching, Audit and Reconciliation
New York, New York, United States · On-site
$13/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Verbal Communication, Written Communication, Decision Making, Initiative, Time Management
New York, New York, United States · On-site
$17/hr–$19/hr
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
Skills: Customer Service, Sales, Fashion Trends, Problem Solving, Teamwork
New York, New York, United States · On-site
$50k–$70k/yr
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Pos…
Skills: Retail Management, Sales Performance Monitoring, Client Relationship Management, Staff Scheduling, Inventory Control
New York, New York, United States · On-site
$70k–$75k/yr
Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for …
Skills: Front-of-house Management, Leadership, Problem-solving, Communication, Staff Training
New York, New York, United States · On-site
$23/hr–$27/hr
SMCP - Sandro, Maje, Claudie Pierlot FT Sales Supervisor at SMCP (Sandro & Maje) Location: Bloomingdale's SoHo About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. Wi…
Skills: Clienteling, Team Leadership, Styling, Customer Service, Sales Coaching
New York, New York, United States · Hybrid
$70k–$85k/yr
About Maesa The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creati…
Skills: Demand Planning, Forecasting, Anaplan, Microsoft Excel, S&OP
New York, New York, United States • On-site
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Manage the At Your Service center by handling merchandise returns, order pickups, and Buy Online Pickup In Store (BOPS) transactions. Ensure a seamless customer experience through genuine hospitality and maintaining an organized shopping space.
Requires flexible availability for days, evenings, weekends, and holidays with the ability to stand for long periods and lift up to 25lbs. Candidates must be able to communicate effectively in English and handle electronic devices and cash registers.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You’ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy’s service standards.
This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You’ll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
How our At Your Service Colleagues spend their day…
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Essential Physical Requirements You Will Perform
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship.
Offices: 151 W 34th St, New York, NY 10001, US
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