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Full-time
professional certificate
Health Insurance, Vision Insurance, Dental Insurance, Employee Assistance Program, Paid Time Off, Holidays
Posted 19d ago
~40 hrs/week
Responsibilities
The Account Manager provides professional service to new and existing commercial lines clients, handling endorsements, claims, and renewals. They work closely with risk advisors to maintain high account retention rates and manage client inquiries.
Requirements
Candidates must have an active P&C license (or the ability to obtain one) and prior experience in commercial lines insurance. Strong communication, organizational skills, and proficiency in Microsoft Office are required.
Full job description
Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring a Commercial Lines Account Manager to join our Charlotte team. The Commercial Lines Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.
Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).
Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.
Skills and experience you’ll need:
A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:
Excellent oral and written communication skills.
Strong attention to detail, organization, and prioritization skills.
Computer skills (Word, Outlook, Excel).
Bonus points if you have:
3+ years of experience in commercial lines account management.
Experience with agency management systems, preferably Applied Epic.
What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
Excellent growth and advancement opportunities
Competitive pay based on experience
Health, vision, dental, and Employee Assistance Program
Paid time off to include holidays, PTO, sick leave, and bereavement
Profit Sharing
Continuing education opportunities
401K & Employer Matching
Employee discounts
Identity theft protection
Tuition Reimbursement
Paid Training Opportunities
Paid Parental Leave
Wellness Plan
Volunteer Opportunities
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: Fitzgerald Financial Group, a division of TowneBank Mortgage is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: https://www.nmlsconsumeraccess.org/.
Welcome to FitzGerald Financial Group
FitzGerald Financial Group is a community lender with mortgage offices located in Maryland, Northern Virginia and Washington D.C.
FitzGerald Financial Group offers residential mortgage lending solutions, and is a full-service lender offering Conventional, FHA, VA, Jumbo, Construction, and state and niche loan programs with expanded operations in the Eastern Shore and Pennsylvania.
NMLS #512138
Offices: 600 Jefferson Plaza #400, Rockville, Maryland 20852, US
PurchaseRefinanceConstruction PermRenovation & Repairand 1st Time HomebuyersMortgageFinanceLendingFinancial Services
How much do Administrative jobs in North Carolina pay?
Based on 876 listings with disclosed salaries, most administrative jobs in North Carolina pay between $43k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in North Carolina right now?
There are currently 7,638 open administrative positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in North Carolina?
Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, Duke University Hospital, North Carolina Department of Environmental Quality, WCPSS Lifelong Learning with Community Schools, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in North Carolina?
Yes — 936 of the 7638 open administrative positions offer remote or hybrid work (309 remote, 627 hybrid).
How do I apply for Administrative jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.