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Jobs at Nixon Power Services (Now Hiring) — 4 open

Nixon Power Services logoNixon Power Services

Service Manager

Lawrenceville, Georgia, United States · On-site

Senior

Service Manager With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new respons…

Skills: Leadership, Customer Service, Financial Performance Management, Talent Development, Scheduling

Nixon Power Services logoNixon Power Services

Technician B

Orlando, Florida, United States · On-site

Mid level

With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps …

Skills: Preventative Maintenance, Troubleshooting, Gas Engine Repair, Diesel Engine Repair, Transfer Switch Adjustment

Nixon Power Services logoNixon Power Services

Technician B

Olive Branch, Mississippi, United States · On-site

Mid level

With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps …

Skills: Preventative Maintenance, Troubleshooting, Gas Engine Repair, Diesel Engine Repair, Transfer Switch Adjustment

Nixon Power Services logoNixon Power Services

Technician A

Charlotte, North Carolina, United States · On-site

Mid level

With over 110 years of success,, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new responsibilities …

Skills: Preventative Maintenance, Troubleshooting, Gas Engine Repair, Diesel Engine Repair, Transfer Switch Adjustment

Nixon Power Services logo

Service Manager

Nixon Power Services

Lawrenceville, Georgia, United States • On-site

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Senior

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  • Full-time
  • associate degree, bachelor degree
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The Service Manager is responsible for improving the department's financial performance and productivity while leading a team of technicians and coordinators. Key duties include managing service work orders, optimizing preventive maintenance schedules, and overseeing branch safety programs.

Requirements

Candidates must have at least 4-5 years of leadership experience and an associate's degree in business administration or a related field. Experience in the power generation industry and proficiency with Great Plains Dynamics are preferred.

Full job description

Service Manager

With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. 

We are currently looking for a highly motivated individual to join the team as a Service Manager in our Atlanta, GA location. We are looking for a self-driven, results-oriented leader with a positive outlook and a clear focus on high quality customer service. The ideal candidate will be able to lead, motivate, and influence a team of Technicians and Coordinators, as well as work with cross functional leaders to grow our business profitability. 

What you’ll be doing: 

  • Improve the department’s financial performance through increased productivity, and inventory and equipment management.
  • Help develop, implement, and maintain consistent department productivity processes and procedures that drive revenue growth, increase gross margin, and decrease expenses. 
  • Develop talent through effective hiring, mentoring, development, and coaching.
  • Assign work, schedule, and supervise Technicians and Service Coordinators.
  • Promote and lead the branch safety program, including participation on branch risk performance committee.
  • Organize and optimize preventive maintenance (PM) and quoted service.
  • Working with the Service Coordinators, increase efficiency of PM schedules by analyzing geography, multi-work order trips, priority, technician skills, equipment and parts requirements and other resources.
  • Open, issue, track, and close service work orders.
  • Conduct warranty actions and filings to internal Warranty Administrator.
  • Manage field service reports (FSRs) and their appropriate follow-up.
  • Supervise proper usage, flow, and disposition of FSRs.
  • Review FSRs for proper completion of customer service and equipment data, performed work, follow-up requirements, warranty applicability, parts and material usage documentation, time and mileage information, and customer signature and closure.
  • Direct FSR disposition and filing.
  • Direct all billing instruction submission and job completion action.
  • Other duties as assigned.

What we’re looking for: 

  • Associate’s degree in business administration or related field required, bachelor’s degree preferred. 
  • Minimum 4-5 years of experience in power generation industry preferred. 
  • 4-5 years of experience in a leadership position required. 
  • Experience with Great Plains Dynamics applications preferred.
  • Strong ability to lead, persuade, motivate, and influence others.
  • Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
  • Excellent communication skills, both written and verbal.
  • Strong organizational skills.
  • Proficient in Microsoft Office suite of programs.
  • Excellent customer service skills.

Related keywords

Power GenerationKohler Power GeneratorsGreat Plains DynamicsPreventive MaintenanceField Service ReportsGross MarginInventory ManagementWarranty FilingsService CoordinationBranch Risk PerformanceProductivity ProcessesRevenue Growth

About Nixon Power Services

LinkedInVisit site
Industry
Machinery Manufacturing
Company size
201-500 employees
Founded
1914
Headquarters
Brentwood, Tennessee
LinkedIn followers
9,016

Nixon Power Services began operations in 1914 and has represented Kohler Energy for the last 50+ years across the Southern United States, continually growing the partnership and its reach. In the generator business for over 80 years, Nixon is focused exclusively on the power generation marketplace, providing industrial, residential, and marine generators with an Aftermarket Team delivering premium Technical Services and Parts support. Headquartered in Brentwood, TN, Nixon Power Services fourteen-state territory includes all or portions of: TN, KY, AL, GA, SC, NC, MS, AR, LA, OK, MO, IL, IN and a portion of TX. Visit www.nixonpower.com for more information.

Offices: 155 Franklin Rd, Ste 255, Brentwood, Tennessee 37027, US

Power Generation EquipmentGenerator PartsGenerator ServiceGenerator InstallationEnergy Solutionsand Energy ServicesResidentialCommercialRental
View all jobs at Nixon Power Services

About Nixon Power Services

LinkedInVisit site
Industry
Machinery Manufacturing
Company size
201-500 employees
Founded
1914
Headquarters
Brentwood, Tennessee
LinkedIn followers
9,016

Nixon Power Services began operations in 1914 and has represented Kohler Energy for the last 50+ years across the Southern United States, continually growing the partnership and its reach. In the generator business for over 80 years, Nixon is focused exclusively on the power generation marketplace, providing industrial, residential, and marine generators with an Aftermarket Team delivering premium Technical Services and Parts support. Headquartered in Brentwood, TN, Nixon Power Services fourteen-state territory includes all or portions of: TN, KY, AL, GA, SC, NC, MS, AR, LA, OK, MO, IL, IN and a portion of TX. Visit www.nixonpower.com for more information.

Offices: 155 Franklin Rd, Ste 255, Brentwood, Tennessee 37027, US

Power Generation EquipmentGenerator PartsGenerator ServiceGenerator InstallationEnergy Solutionsand Energy ServicesResidentialCommercialRental
View all jobs at Nixon Power Services

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