Service Engineer - Industrial Quality Solutions (IQS)
Sydney, New South Wales, Australia · On-site
Mid level
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Eggenstein-Leopoldshafen, Baden-Württemberg, Germany · On-site
Entry level
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Business Development Specialist, Vision Care, Vietnam
Hà Nội, Vietnam · On-site
Mid level
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Skills: Business development, Sales strategy, Relationship management, Market research, Lead generation
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Process Engineer for Cleaning and Coating Technology for High-Precision Optics (m/f/x)
Oberkochen, Baden-Württemberg, Germany · On-site
Senior
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Team Assisstant People & Organizational Development (m/w/x)
Oberkochen, Baden-Württemberg, Germany · Hybrid
Mid level
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Commerical/Revenue Manager (f/m/x) @ Carl Zeiss Extended Reality (XRX)
Aalen, Baden-Württemberg, Germany · On-site
Senior
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Service Engineer - Industrial Quality Solutions (IQS)
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Full-time
bachelor degree
Annual bonus, Car allowance, Employee benefits program, Discounts on ZEISS products, Private health insurance discount, Onsite parking
Posted 9h ago
Apply by Sep 11
~40 hrs/week
Responsibilities
The Service Engineer is responsible for the installation, maintenance, and repair of ZEISS industrial quality solutions equipment. This role involves providing technical support, conducting user training, and managing applications development for customers in the NSW region.
Requirements
Candidates must hold a formal qualification in engineering, physics, or a related field. Experience with Coordinate Measuring Machines and strong technical diagnostic skills are highly preferred.
Full job description
Join a world-leading technology company in optics and optoelectronics
Be part of a team that offers great training and a supportive work environment
Field service, hands-on position with annual bonus and car allowance
ZEISS is an internationally renowned Optical and Opto-electronic business with a clear strategy and vision to further develop the Australian & New Zealand business. With a proud history built on 180 years of technical innovation and annual R&D investments exceeding 15% of revenue, ZEISS Australasia offers market leading products in the Microscopy, Medical Technology and Consumer Optics industries.
Currently, we have a great opportunity to join our Industrial Quality Solutions (IQS) team in NSW as a Service Engineer. Reporting to the Head of Service, this role is responsible for the installation, regular maintenance, repair, applications development and technical support of ZEISS equipment and associated third-party products. The role will primarily support our customer base in NSW but will occasionally be required to travel interstate and internationally.
Key responsibilities include:
Conduct pre-installation site inspections and consult with customers on installation requirements
Install ZEISS IQS systems, conduct acceptance testing, provide user training and deliver applications support
Conduct preventive maintenance on systems to support high performance standards and maximise instrument uptime
Diagnose and repair designated products within an assigned service territory in accordance with training, manuals and guidelines
Provide qualified technical support to users of ZEISS IQS products in industrial markets
Provide customer applications support to achieve customer-based outcomes
Engage with local team members and global support functions on specific technical topics
Maintain company-issued test equipment, support tools and spare parts
Complete service reports and administration tasks accurately and in a timely manner
Promote service products and contracts to customers where appropriate
Work autonomously to provide efficient customer support and promote ZEISS’s reputation in the market
Key skills required include:
Formal qualification in electronic engineering, engineering, physics or a related field
Experience using Coordinate Measuring Machines as a user or in a technical role preferred
Experience, training or knowledge in Coordinate Measuring Machine techniques, systems, repair or servicing would be advantageous
Extensive knowledge of Windows and current-generation computer-controlled interfaces in distributed equipment
Strong awareness of PC-supported instrument diagnostics
Excellent verbal and written communication skills and a strong customer focus
The ability to work autonomously, with strong personal motivation and sound interpersonal skills
What’s great about working at ZEISS
Competitive salary and bonus scheme
Exclusive discounts on ZEISS lenses, sunglasses, and other optical products
Employee Benefits Program with access to hundreds of everyday savings across 9,000+ locations
Corporate discount on private health insurance
Modern office location close to public transport, with onsite parking available
Supportive, family‑friendly workplace culture
Proudly foundation‑owned, with a long‑term vision and strong values
Work at ZEISS and leave your mark in this world. With us, you can push technological boundaries, shape markets and contribute to the advancement of society.
ZEISS’s products and services are essential for medical procedures in ophthalmology and neurosurgery. The products of Vision Care help correct eyesight and manage the progression of Myopia in children. Our research solutions help scientist better understand diseases and develop better drugs and treatments. Join an exciting and innovative organisation in a role that provides opportunities to develop and make a difference.
For your opportunity to be part of a diverse, supportive organisation with a great company culture, please apply now.
Your ZEISS Recruiting Team:
Kellie Grant
Related keywords
Service EngineerIndustrial Quality SolutionsOpticsOptoelectronicsMicroscopyMedical TechnologyCoordinate Measuring MachinesPreventive MaintenanceTechnical SupportInstallationApplications SupportWindowsDiagnosticsEngineeringPhysicsField Service
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling almost 12 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets (September 30, 2025).
For its customers, ZEISS develops, produces, and distributes highly innovative solutions for industrial metrology and quality assurance, microscopy solutions for the life sciences and materials research, and medical technology solutions for diagnostics and treatment in ophthalmology and microsurgery. The name ZEISS is also synonymous with the world's leading lithography optics, which are used by the chip industry to manufacture semiconductor components. There is global demand for trendsetting ZEISS brand products such as eyeglass lenses, camera lenses, and binoculars.
With a portfolio aligned with future growth areas like digitalization, healthcare, and Smart Production and a strong brand, ZEISS is shaping the future of technology and constantly advancing the world of optics and related fields with its solutions. The company's significant, sustainable investments in research and development lay the foundation for the success and continued expansion of ZEISS' technology and market leadership. ZEISS invests 15 percent of its revenue in research and development – this high level of expenditure has a long tradition at ZEISS and is also an investment in the future.
With over 46,600 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 30 production facilities worldwide.
Learn more about ZEISS: www.zeiss.com/about
Data privacy: www.zeiss.com/data-protection
Imprint: www.zeiss.com/publisher
This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
Offices: Carl-Zeiss-Str. 22, Oberkochen, 73447, DE · Carl-Zeiss-Promenade 10, Jena, 07745, DE · 60 Mei Yue Road, Shanghai, 200131, CN · One North Broadway, White Plains, New York 10601, US · Kistlerhofstraße 75, Munich, Bavaria 81379, DE
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling almost 12 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets (September 30, 2025).
For its customers, ZEISS develops, produces, and distributes highly innovative solutions for industrial metrology and quality assurance, microscopy solutions for the life sciences and materials research, and medical technology solutions for diagnostics and treatment in ophthalmology and microsurgery. The name ZEISS is also synonymous with the world's leading lithography optics, which are used by the chip industry to manufacture semiconductor components. There is global demand for trendsetting ZEISS brand products such as eyeglass lenses, camera lenses, and binoculars.
With a portfolio aligned with future growth areas like digitalization, healthcare, and Smart Production and a strong brand, ZEISS is shaping the future of technology and constantly advancing the world of optics and related fields with its solutions. The company's significant, sustainable investments in research and development lay the foundation for the success and continued expansion of ZEISS' technology and market leadership. ZEISS invests 15 percent of its revenue in research and development – this high level of expenditure has a long tradition at ZEISS and is also an investment in the future.
With over 46,600 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 30 production facilities worldwide.
Learn more about ZEISS: www.zeiss.com/about
Data privacy: www.zeiss.com/data-protection
Imprint: www.zeiss.com/publisher
This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
Offices: Carl-Zeiss-Str. 22, Oberkochen, 73447, DE · Carl-Zeiss-Promenade 10, Jena, 07745, DE · 60 Mei Yue Road, Shanghai, 200131, CN · One North Broadway, White Plains, New York 10601, US · Kistlerhofstraße 75, Munich, Bavaria 81379, DE