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$25/hr–$28/hr
Full-time
Medical insurance, Prescription drug program, Dental insurance, Vision insurance, Flexible spending accounts, Paid time off
Posted 11d ago
~40 hrs/week
Responsibilities
The representative will manage customer purchase orders, handle inquiries via multiple channels, and maintain accurate order data within the ERP system. They will also collaborate with internal sales and scheduling teams to ensure a positive customer experience and efficient order fulfillment.
Requirements
Candidates should have 1-2 years of experience in customer service or business and possess a growth mindset with strong organizational skills. Proficiency in Microsoft Office and familiarity with CRM tools like Salesforce are considered advantageous.
Full job description
Job Description: As a Customer Service Representative II, you will respond to customer purchase orders and basic non-technical support inquiries. You will have the opportunity to problem-solve and provide timely, accurate information to both our customers and internal teams. Most inquiries will be handled using the Lantronix ERP system. In this role, you will be responsible for staying organized throughout the sales process to ensure customers receive the best possible experience. Success in this position requires adaptability, a commitment to best practices, and a focus on supporting the company’s growth through revenue-related activities.
Responsibilities include, but are not limited to:
Answer customer inquiries promptly and professionally
Respond to customers via chat, phone, and email
Coordinate with Sales to ensure a positive customer experience
Close out quotes and opportunities based on incoming purchase orders
Manage Customer service mailbox and inquires
Assist with backlog and shipments reports to ensure accurate forecast data is captured
Handle PO acceptance and enter orders into the IFS ERP system; respond to order related questions
Provide solutions to customer service issues as they arise
Maintain a high level of accuracy and attention to detail
Maintain close communication with customers regarding shipping and tracking
Work with the Lantronix scheduling department on Pull-ins sand pushouts
Collaborate with Sales and Customer Support to ensure a closed-loop process
Requirements/Qualifications:
1-2year of experience in customer service or business (intern experience accepted)
Easily adaptable to change with a growth mindset
Ability to identify and resolve issues before they escalate
Experience with Microsoft Office and Outlook is a plus
Salesforce.com experience is a plus
Comfortable using the phone and other conferencing tools
Highly organized and proactive in completing work, solving problems, and ensuring accuracy.
This position will be located in either Plymouth, MN or Irvine, CA.
The pay for this position is $25/hour to 28.84 depending on location and experience.
Lantronix Benefits (US)
We offer our employees a total rewards package designed to meet the diverse and ever-changing needs of our employees and their families. These include:
Health Care Benefits
– Comprehensive medical and hospitalization coverage through either an HMO or PPO plan.
– Prescription drug program.
– Dental.
– Vision
– Flexible Spending Accounts.
Paid Time Off Benefits
– Lantronix, time off benefits provides employees with a work/family balance.
– Non-exempt new hires are eligible for 10 days of vacation. Exempt new hires do not have a fixed amount of vacation time per year, and vacation time is not limited, allocated, or accrued.
– The company provides an average of 11 paid holidays annually and 2 floating holidays that employees can take during the year. Floating holidays are provided to non-exempt employees only.
Income Protection and Wealth Accumulation Benefits
– Includes a 401(k) plan with company match, Short and Long-Term Disability, Life Insurance, and much more.
Other Benefits
– Lantronix seeks to offer a full range of benefits for its employees to take advantage of. In addition to those already mentioned, we offer employees opportunities to take advantage of: Employee Assistance Program; Employee Discounts; Educational Reimbursement; Patent Award Program; Annual Health Fair
We have fun too…
– Lantronix offers fun themed events, such as holiday parties, throughout the year.
Lantronix enables its customers to provide intelligent, reliable, and secure IoT and OOBM solutions while accelerating time to market. Lantronix’s solutions dramatically simplify the creation, development, deployment, and management of IoT projects while providing quality, reliability and security across hardware, software, and solutions.
With three decades of proven experience in creating robust machine-to-machine (M2M) technologies and OOBM solutions, Lantronix is an innovator in enabling its customers to build new business models, leverage greater efficiencies and realize the possibilities of the Internet of Things. Lantronix’s solutions are deployed inside millions of machines at data centers, offices, and remote sites serving a wide range of industries, including energy, agriculture, medical, security, manufacturing, distribution, transportation, retail, financial, environmental, and government.
Offices: 7535 Irvine Center Dr, Suite 100, Irvine, California 92618, US
Based on 1170 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,225 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Baseline Fitness, Hennepin Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 953 of the 5225 open administrative positions offer remote or hybrid work (206 remote, 747 hybrid).
How do I apply for Administrative jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.