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Full-time
bachelor degree, professional certificate
Posted 10d ago
~40 hrs/week
Responsibilities
The coordinator manages customer service functions, including order processing, product availability inquiries, and complaint resolution. They also handle purchase orders, accounts payable, and maintain showroom displays to ensure high-quality service.
Requirements
Candidates should have at least 3 years of customer service experience, preferably in the building materials industry. A college degree or relevant trade qualification is preferred, along with proficiency in Microsoft Office and ERP systems.
Full job description
ABOUT BRICKWORKS SUPPLY
Brickworks Supply Center is a leading distributor of premium masonry and hardscape building materials, serving architects, builders, contractors, and homeowners across the Eastern and Midwestern United States. Headquartered in Palos Hills, Illinois, Brickworks Supply Center operates 27 company-owned store and showroom locations across nine states and Washington, D.C., that provide customers with access to a broad portfolio of high-quality products, expert guidance, and dependable service for projects of every scale.
As part of Brickworks North America, Brickworks Supply Center offers an extensive selection of clay brick, stone, pavers, outdoor living products, fireplaces, building materials, and masonry accessories sourced from Glen-Gery and other leading industry manufacturers. Through knowledgeable teams, well-stocked locations, and dedicated customer support, Brickworks Supply Center helps bring residential and commercial building visions to life—from concept and design through construction and completion.
The person in this role is responsible for the customer service function including interaction between sales, plant management, distributors and other customers for product information, availability, orders, samples, credit, and complaint resolution. Must have a good knowledge of products and inventories to ensure timely and accurate responses to internal and external customer inquiries.
DUTIES AND RESPONSIBILITIES:
Provide product availability, pricing, and technical information as required.
Process orders, order changes, sample requests and coordinating shipments.
Responsible for processing purchase orders and accounts payables as needed.
Maintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold.
Perform basic credit functions and product complaint procedures as needed.
Provide quality resolutions to product complaints including coordination with accounting on credits, product returns and price reductions.
Maintain showroom displays and keep product literature up to date.
REQUIRED SKILLS/ABILITIES:
Excellent communication, interpersonal and negotiating skills.
Good organizational, math and computer skills (Excel, Word, ERP systems, CRM).
Strong problem solving/conflict resolution skills.
Knowledge of business principles, customer service, basic accounting, marketing.
Ability to learn technical product information.
Ability to support a team environment, company policies, procedures, continuous improvement.
QUALIFICATIONS:
College degree or relevant trade qualification is preferred
Bi-lingual in Spanish and English is beneficial
Minimum 3 years’ customer service experience, preferably in the building materials industry.
Forklift experience (preferred)
This job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.
The superior choice among architects, builders and homeowners who require high quality building products.
Industry
Manufacturing
Company size
501-1,000 employees
Founded
1890
Headquarters
Wyomissing, Pennsylvania
LinkedIn followers
14,685
Headquartered in Wyomissing, Pennsylvania, Glen-Gery Corporation is one of the largest brick manufacturers in North America. Since 1890, Glen-Gery has built a reputation for its superior service and high-quality building products that meet both innovative design challenges and demanding construction specifications. Through technology advancements and product innovations, Glen-Gery offers a diverse, premium product portfolio of more than 400 brick products that caters to the high-style needs of today’s architects, designers and homeowners. Operating as part of Brickworks North America, Glen-Gery has eight brick manufacturing facilities, 26 company-owned Supply Centers and three Design Studios, including Philadelphia, Baltimore and the global flagship location in New York City.
Offices: 1166 Spring Street, Wyomissing, Pennsylvania 19610, US
Based on 400 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Indiana right now?
There are currently 5,698 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Indiana?
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Franciscan Alliance, Inc., Ascension, Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Indiana?
Yes — 554 of the 5698 open administrative positions offer remote or hybrid work (202 remote, 352 hybrid).
How do I apply for Administrative jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.