Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site …
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$26/hr–$44/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Bonding Time Off, 401K Retirement Savings Plan With Company Match
Posted 14d ago
~40 hrs/week
Responsibilities
The Specialist manages the referral process for assigned pharmaceutical programs, ensuring delivery according to contracted KPI metrics. They coordinate between patients, providers, and internal operational teams to facilitate patient registration and satisfaction.
Requirements
A high school diploma and at least one year of experience in health insurance, specialty pharmacy, or patient registration are required. Candidates should be proficient in Microsoft Office and possess strong knowledge of benefit verifications and prior authorizations.
Full job description
Extraordinary Careers. Endless Possibilities.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
The Specialist, Pharma Support Services serves as the designated representative on their assigned program(s) to ensure delivery of the referral management process to their external partners. The Specialist collaborates with the Clinical Product Support Team to ensure an understanding of assigned program(s) and contracted requirements. The Specialist will be accountable for referral service delivery as contracted. The Specialist will be measured on success in delivering per contracted KPI metrics and accurate and timely data collection/reporting for program(s). The Specialist of Pharma Support Services will be responsible for maintaining a positive relationship with pharma, HUB, and internal and external operational, sales, and patient registration teams.
Job Description:
Job Responsibilities (listed in order of importance and/or time spent)
The Specialist will communicate on a regular basis with their assigned program(s) representatives to provide necessary referral coordination updates. The Specialist will work alongside local/internal operational partners, to drive implementation and coordination of the assigned referrals. This role requires daily communication with patients, providers, and assistance programs to support coordination and execution to contract obligations and overall patient satisfaction.
The Specialist will communicate regularly with their assigned program(s) representatives to provide necessary referral coordination updates. The Specialist will work alongside local/internal operational partners to drive implementation and coordination of the assigned referrals.
The Specialist will have daily communication with patients, providers, and assistance programs to support the coordination and execution to contract obligations and overall patient satisfaction.
The Specialist will follow up with stakeholders to ensure assigned tasks are completed and initiate data/information collection and entry. Collects information relative to Program(s) and reports according to Program requirements.
Participates in business review presentations/contractually agreed upon meetings as directed by our clients.
Assists in developing related SOPs, workflow, and project plans for identified Program(s).
Supervisory Responsibilities
Does this position have supervisory responsibilities?
At least 1 years of experience in a health insurance, specialty pharmacy, patient registration, or similar role with external facing responsibilities.
Basic Qualifications
Knowledge of insurances (Benefit Verifications/Prior Authorization), in specialized pharmacy therapies preferred.
Must be detail-oriented and have a high degree of customer service focus.
Demonstrate effective interpersonal communication skills.
Ability to work independently, problem solve, and collaborate with cross-functional team members and leadership across all levels of the organization.
Proficient computer skills that include the ability to effectively use the Microsoft Office Suite tools.
Physician Demand Requirements
Must be able to work on a personal computer or laptop computer for extended periods of time.
Preferred Qualifications & Interests (PQIs)
One year of specialty pharmacy, home infusions, home care, or health insurance experience.
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $26.67-$44.44
Benefits:
-Medical, Dental, & Vision Insurance
-Paid Time off
-Bonding Time Off
-401K Retirement Savings Plan with Company Match
-HSA Company Match
-Flexible Spending Accounts
-Tuition Reimbursement
-myFlexPay
-Family Support
-Mental Health Services
-Company Paid Life Insurance
-Award/Recognition Programs
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Related keywords
Pharma Support ServicesHome InfusionReferral ManagementKPI MetricsSpecialty PharmacyPatient RegistrationBenefit VerificationPrior AuthorizationSOPHealthcare AdministrationHUBMicrosoft OfficePatient SatisfactionClinical Product Support
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 7,000 teammates including 4,500 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is reimagining the infusion care experience for patients, customers and employees.
Offices: 3000 Lakeside Dr, Bannockburn, Illinois 60015, US
Anti-infectivesImmunoglobulins (IG)Nutrition support (parenteral nutritionenteral nutrition)and chronic inflammatory disordersHospitalHealth CareWellness
Based on 2454 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,567 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Nevada System of Higher Education, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1723 of the 10567 open administrative positions offer remote or hybrid work (367 remote, 1356 hybrid).
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