About SHERLOQ Solutions Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in tr…
Skills: Customer service, Data processing, Communication skills, Interpersonal skills, Negotiation skills
Chiropractic / Medical Assistant | Personal Injury
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$15/hr–$23/hr
Entry level
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$60k–$94k/yr
Mid level
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Mid level
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Business Department Coordinator - Citrus Memorial Health Foundation
Black Diamond, Florida, United States · On-site
Entry level
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Full-time
high school
Medical insurance, 401(k), Paid time off, Paid holidays, Tuition reimbursement, Supplemental benefits
Posted 8d ago
~40 hrs/week
Responsibilities
The Client Services Representative provides administrative and client support by processing account information, payments, and disputes. They also maintain communication with clients and vendors while ensuring compliance with federal and state regulations.
Requirements
Candidates must have a high school diploma or equivalent and strong communication and problem-solving skills. One year of experience in customer service or collections is preferred, along with knowledge of relevant consumer protection laws.
Full job description
About SHERLOQ Solutions
Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide.
Position Summary
The Client Service Representative is responsible for providing comprehensive administrative and client support to our clients and Collections department. This role ensures accurate and timely processing of account information, documents, payments, and disputes while delivering responsive, professional service to clients, consumers, and vendors.
What You'll Do
Provide professional, courteous, and responsive customer service while contributing to a positive and collaborative team environment.
Manage and process account status changes accurately and timely.
Process incoming and outgoing mail and correspondence.
Process data, disputes, and related documentation in accordance with established procedures.
Post and process payments accurately and timely.
Review incoming and outgoing documentation and complete client and consumer batches accurately and efficiently.
Respond to client inquiries and provide timely assistance and solutions to support client needs.
Maintain daily communication with clients and vendors through phone, email, and other appropriate channels.
Answer and direct incoming phone calls, providing professional and helpful assistance.
Comply with all applicable federal and state laws and regulations, including FDCPA, FCRA, HIPAA, and state consumer protection laws.
Maintain accurate and detailed account notes and update account status and consumer information in the FACS computer system.
Complete dispute forms accurately and update client systems as required.
Perform skip tracing activities to obtain and verify current consumer information.
Verify bankruptcy filings and deceased account information.
Perform insurance verification as required.
Meet or exceed established daily, weekly, and monthly performance goals, deadlines, and objectives.
Maintain confidentiality and safeguard sensitive client and consumer information.
Collaborate with internal departments, clients, and vendors to facilitate timely and accurate resolution of account-related matters.
Perform other duties and responsibilities as assigned.
Qualifications
Excellent verbal and written communication skills.
Excellent interpersonal and negotiation skills.
Excellent patients and stress management.
Problem solving and critical thinking skills.
Self-motivated and strong customer services skills.
Ability to adapt to the needs of the organization and employees.
Proficient with Microsoft Office Suite or related software.
High school graduate or equivalent required.
One (1) year customer service or collections experience preferred.
Knowledge of FDCPA, FCRA, HIPAA and State Consumer Protection Laws.
Pay: $18/hr
Schedule: Monday - Friday, generally 8:00 AM – 5:00 PM.
We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.
If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!
SHERLOQ® Solutions delivers a healthier bottom line to health systems, hospitals and physician groups nationwide. With an emphasis on patient satisfaction and outstanding revenue recovery, our RCM experts provide unmatched results in early-out management, insurance billing and follow-up, denials and appeals management, and third-party debt collection.
100+ Years
97%+ Patient Satisfaction
Nationally Licensed
SOC II Type II Certified
Offices: Tampa, Florida 33602, US · Traverse City, Michigan 49684, US
Based on 1863 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Florida right now?
There are currently 18,252 open administrative positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, University of Miami Health System-Uhealth, UF Health, University of Miami Health System, Orlando Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Florida?
Yes — 2115 of the 18252 open administrative positions offer remote or hybrid work (804 remote, 1311 hybrid).
How do I apply for Administrative jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.