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$19/hr–$30/hr
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Mountain View, California, United States · On-site
$17/hr–$27/hr
Entry level
What this Job Entails: The Hardware Support Technician I provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role al…
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Skills: Project Management, Program Management, Data Center Networking, Stakeholder Management, Risk Mitigation
Manage procurement, inventory, and logistics for pre-market consumer electronics globally. Perform technical hardware and software reworks, including imaging devices and flashing firmware.
Requirements
Requires a high school diploma or GED and 2 to 5 years of related experience. Must be IT savvy with the ability to follow technical instructions and work in a fast-paced team environment.
Full job description
What this Job Entails:
The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics.
Scope:
Works on assignments that are moderately difficult, requiring judgment in resolving issues
Requires some instruction on new assignments and infrequent checks on daily work
Your Roles and Responsibilities:
Participates with inventory and asset management including receipt and disposition of hardware
Documents all defects of pre-mass production hardware and/or software
Provides technical support during events (travel often required)
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
High school diploma or general education degree (GED) 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
IT savvy and interested in new technologies
Knowledgeable about inventory, and comfortable in an IT inventory environment
Capable of following technical instructions to flash drives, image devices and re-write hardware IDs
Excellent communicator in both written and verbal English
Ability to work in a team
Ability to excel in a fast paced work environment.
Ability to learn new things and adapt to a changing environment quickly
Strong organization skills, and able to identify the steps to be taken to achieve objectives
Preferred Qualifications:
Data experience
Excel experience
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What can Astreya offer you?
Employment in the fast-growing IT space providing you with a variety of career options
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
Introduction to new ways of working and awesome technologies
Career paths to help you establish where you want to go
Focus on internal promotion and internal mobility - we love to build teams from within
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
Education Assistance
Dedicated management to provide you with on point leadership and care
Numerous on the job perks
Market competitive compensation and insurance, health and wellness benefits
Salary Range
$19.22 - $30.35 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees,including:
Medical provided through UHC (PPO,HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
Offices: 2033 Gateway Pl, Ste 500, San Jose, California 95110, US · 1 Jalan Kilang Timor, #07-06 Pacific Tech Center, Pacific Tech Center, 159303, SG · 40 Mespil Road, 5th floor, Dublin, County Dublin D04 C2N4, IE · Tower-2.3, Level-1A, Waverock Building, Survey Number 115 (Part), TSIIC IT/ITES SEZ, Nanakramguda Village, Hyderabad, Telangana 500 008, IN
Amplified Enterprise Productivity and Employee SatisfactionIT End User SupportAsset ManagementNetwork Operations SupportContract ManagementVideo ConferencingReporting and AnalyticsService Barsdigital transformation servicesCloud management
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
Offices: 2033 Gateway Pl, Ste 500, San Jose, California 95110, US · 1 Jalan Kilang Timor, #07-06 Pacific Tech Center, Pacific Tech Center, 159303, SG · 40 Mespil Road, 5th floor, Dublin, County Dublin D04 C2N4, IE · Tower-2.3, Level-1A, Waverock Building, Survey Number 115 (Part), TSIIC IT/ITES SEZ, Nanakramguda Village, Hyderabad, Telangana 500 008, IN
Amplified Enterprise Productivity and Employee SatisfactionIT End User SupportAsset ManagementNetwork Operations SupportContract ManagementVideo ConferencingReporting and AnalyticsService Barsdigital transformation servicesCloud management