Location: Santa Clara, California, United States Job ID: R0140050 Date Posted: 2026-08-03 Company Name: HITACHI AMERICA, LTD. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remot…
Skills: Audiovisual support, Video conferencing, Microsoft Teams, Zoom, Webex
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Full-time, Temporary
Variable pay program
Posted 6d ago
~40 hrs/week
Responsibilities
The AV Support Specialist is responsible for providing hands-on audiovisual and technical support for executive meetings and customer briefings. They ensure all meeting room technology is operational and assist with event setups, rehearsals, and live presentation delivery.
Requirements
Candidates must have 3-5 years of experience in audiovisual systems and conference room support. Proficiency in video conferencing platforms and strong troubleshooting skills are required for this onsite role.
Full job description
Location:
Santa Clara, California, United States
Job ID:
R0140050
Date Posted:
2026-08-03
Company Name:
HITACHI AMERICA, LTD.
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
Executive Briefing Center (EBC) AV Support Specialist
Company: Hitachi America, Ltd.
Division: Americas Marketing and External Relations
Location: Santa Clara, CA (onsite 5 days a week from 7 am – 4 pm PST)
Status: 6 months Project Employee
About Hitachi, Ltd.
Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi aims to be a global leader in continuously transforming social infrastructure through digital, contributing to a harmonized society where the environment, wellbeing, and economic growth are in balance.
Hitachi operates worldwide across four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – as well as a Strategic SIB Business Unit focused on new growth areas. With Lumada at its core, Hitachi creates value by combining data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2025 (ended March 31, 2026) totaled 10,586.7 billion yen, with 606 consolidated subsidiaries and approximately 290,000 employees worldwide. Visit us at www.hitachi.com.
Position Summary
The Executive Briefing Center (EBC) AV Support Specialist is responsible for delivering a seamless technology experience for customers, executives, and partners visiting the Hitachi Executive Briefing Center. This role provides hands-on audiovisual, meeting room, and technical support while ensuring all presentations, demonstrations, and customer engagements run flawlessly.
The ideal candidate is customer-focused, technically proficient, detail-oriented, and able to remain calm under pressure while supporting high-visibility executive and customer meetings.
Key Responsibilities
1. Audiovisual Support
Set up, test, and operate audiovisual equipment for customer briefings, executive meetings, and special events.
Support video conferencing platforms including Microsoft Teams, Zoom, and Webex.
Troubleshoot displays, projectors, microphones, cameras, speakers, and presentation systems.
Provide real-time technical support during live meetings and presentations.
Ensure all meeting room technology is fully operational prior to customer arrival.
2. Executive Briefing Center Operations
Conduct daily inspections of meeting rooms and collaboration spaces.
Prepare presentation materials and ensure content displays properly.
Coordinate room setups according to meeting requirements.
Assist presenters with connectivity, presentation delivery, and demonstration support.
Maintain a professional customer-facing presence during executive and customer visits.
3. Technology & Equipment Management
Manage inventory of AV equipment and peripherals.
Coordinate repairs and maintenance with vendors and internal IT teams.
Document technical issues and resolutions.
Recommend technology upgrades and improvements to enhance the customer experience.
4. Event Support
Support executive meetings, customer briefings, partner events, and virtual/hybrid events.
Assist with event setup, breakdown, and technical rehearsals.
Provide onsite support for special events and demonstrations.
Qualifications
Required
3 - 5 years of experience supporting audiovisual systems, conference rooms, or executive meeting spaces.
Experience with Microsoft Teams, Zoom, and video conferencing technologies.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Ability to prioritize multiple requests in a fast-paced environment.
Comfortable supporting executives, customers, and senior leadership.
Preferred
Experience supporting an Executive Briefing Center, Experience Center, or Conference Center.
Knowledge of Crestron, Extron, Cisco, Poly, or similar AV platforms.
Familiarity with digital signage and presentation technologies.
Event support experience.
Success Factors
Exceptional attention to detail.
Strong customer-first mindset.
Professional demeanor when interacting with executives and customers.
Ability to anticipate technical issues before they impact meetings.
Reliable, proactive, and responsive.
Reporting Structure
Reports to: Executive Briefing Center Manager
Work Environment
Onsite position supporting the Executive Briefing Center.
Occasional early morning or late afternoon support for executive and customer events.
Ability to lift and move AV equipment up to 30 pounds as needed.
Our Values
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa – Harmony, Trust, Respect
Makoto – Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin – Pioneering Spirit, Challenge
For California only (as required by California’s Pay Transparency for Pay Equity Act (SB 1162): A good faith estimate of the expected hourly rate for this position in our California office upon hire is $45 per hour. Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America’s variable pay program, subject to the program’s conditions and restrictions.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to.
Hitachi Energy – powering purpose for the Electricity era
Industry
Utilities
Company size
10,001+ employees
Headquarters
Zurich
LinkedIn followers
1,620,416
Total funding
$24M
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future with innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. With an unparalleled installed base in over 140 countries, we co-create and build long-term partnerships across the utility, industry, transportation, data centers, and infrastructure sectors. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD.
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