Premium Warehouse Floor Supervisor

The Premium Warehouse Floor Supervisor is responsible for overseeing day-to-day warehouse and distribution operations at Rogers Centre, including receiving, storage, inventory movement, and delivery of product to premium clubs, suites, and other service areas. This is a supervisory role that provides direction and oversight to bargaining unit staff and does not perform bargaining unit work, except for instruction / management training, unexpected legitimate and immediate needs, emergencies, or when regular employees are not available, as permitted under the applicable collective agreement. The role ensures that all event-day operational needs are met efficiently and safely while maintaining accurate inventory records and compliance with food safety and health and safety regulations.

Compensation

Hourly Wage: $24.00

Vacancy Status

This posting is for a new vacancy.

LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white-label approach.

Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events.

The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.

Winning is an everyday mindset at Legends Global. We succeed together as one unified team.

The Role

Duties & Responsibilities

• Supervise Premium Warehouse Associates, Warehouse Associates, and Lead Warehouse Associates on the floor, providing clear direction on daily tasks and monitoring performance to ensure timely, safe completion of work without regularly performing bargaining unit tasks.
• Oversee the receipt, inspection, and documentation of incoming product deliveries by staff, verifying accuracy of orders and identifying discrepancies for follow-up with management or suppliers.
• Ensure proper storage, rotation, and organization of all supplies in accordance with Legends standards, including FIFO practices and appropriate product segregation.
• Coordinate the floor-level distribution and delivery of product from the warehouse to premium areas, and other service points according to event needs and management direction.
• Monitor accuracy of inventory counts completed by staff and participate in bi-weekly, monthly, and ad-hoc inventory activities, including reviewing and signing off on counts and reconciliations.
• Support the Premium Warehouse Manager and Assistant Warehouse Managers in maintaining appropriate stock levels by identifying low or overstock items and communicating ordering needs based on forecasts and usage.
• Ensure warehouse equipment (e.g., pallet jacks, carts, forklifts as operated by trained staff) is used safely and that deficiencies are reported and escalated for repair; reinforce safe material-handling practices.
• Maintain warehouse cleanliness, organization, and adherence to food safety and health and safety standards, ensuring staff follow cleaning schedules and procedures.
• Identify and communicate product discrepancies, damages, or losses to management; assist in investigating and resolving issues.
• Ensure all staff comply with health, safety, and food safety regulations; promote a safety culture by identifying hazards, taking corrective action, and escalating issues where necessary.
• Train and coach warehouse staff on procedures, safety requirements, equipment usage (within bargaining-unit boundaries), inventory practices, and documentation standards.
• Support completion and accuracy of warehouse documentation and logs by staff, including receiving records, transfer forms, temperature logs (if applicable), and inventory records.
• Coordinate with Premium teams, and Culinary departments to support efficient event operations and timely fulfilment of product requests.
• Perform additional supervisory and administrative duties related to warehouse operations as assigned by the Warehouse Manager or Premium Warehouse Manager.

Skills & Abilities

• Strong leadership skills with the ability to direct, motivate, and support warehouse staff in a fast-paced, event-driven environment.
• Strong organizational and time-management skills, with the ability to prioritize tasks and coordinate multiple activities and demands.
• Excellent attention to detail, particularly regarding inventory accuracy, documentation, and compliance with procedures.
• Effective verbal and written communication skills for providing instructions, coaching staff, and liaising with management and other departments.
• Solid understanding of warehouse workflows, inventory movement, and basic stock-control principles.
• Strong awareness of health and safety requirements in a warehouse setting and the ability to promote and enforce safe work practices.

Knowledge, Skills, & Experience

• Previous supervisory or lead experience in a warehouse or distribution environment, ideally supporting food and beverage or hospitality operations.
• Experience in a large warehouse setting (stadium, arena, convention centre, or similar) is an asset.
• Familiarity with unionized environments and understanding of the boundaries between supervisory duties and bargaining unit work.
• Knowledge of health and safety regulations and food safety standards; food handler certification is an asset.
• Comfort with basic inventory systems and standard office applications used for tracking, reporting, and communication.
• Strong interpersonal skills and the ability to work collaboratively with diverse teams.
• Availability to work flexible hours, including days, evenings, weekends, and holidays based on the event schedule.

Physical Demands

• Frequent standing and walking on the warehouse floor and in storage areas for the duration of shifts while observing and supervising activities.
• Frequent visual and auditory monitoring of staff, equipment, and product movement to ensure safety and accuracy.
• Occasional bending, reaching, and handling of documents, tools, or light items associated with supervisory and inspection duties, in accordance with CBA expectations.
• Ability to lift and carry up to 50 pounds when required for safety reasons, training demonstrations, or emergency situations, and as permitted under the applicable collective agreement.
• Frequent use of hands and fingers to operate radios, computers, and communication tools and to review inventory and shipping/receiving records.
• Frequent speaking and hearing to communicate with warehouse staff, drivers, and other departments in a busy warehouse environment.

The essential responsibilities of this position are outlined above and may be adjusted due to operational requirements or reasonable accommodation. This description does not limit management’s right to assign other duties.

Hiring Process Disclosure

Legends Global may use automated or artificial-intelligence-based tools to support aspects of the candidate screening or selection process.

Legends Global is an Equal Opportunity Employer and is committed to employment equity. We encourage applications from Women, Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Veterans. We are dedicated to fostering an inclusive and accessible workplace in accordance with applicable human rights legislation.