Las Vegas, Nevada, United States · On-site
Description Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation an…
Skills: Customer Service, Cash Handling, Point-of-Sale Systems, Inventory Management, Basic Troubleshooting
Grapevine, Texas, United States · On-site
$65k–$75k/yr
Description The General Manager (GM) is responsible for all aspects of location success — from guest experience and operational execution to team leadership and financial performance. This role leads by example, inspirin…
Skills: P&L Management, Team Leadership, Operational Execution, Labor Optimization, Guest Experience Management
San Francisco, California, United States · On-site
Description Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation an…
Skills: Customer Service, Safety Compliance, Attraction Operation, Guest Relations, Conflict Resolution
Lahaina, Hawaii, United States · On-site
Description Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation an…
Skills: Customer Service, Cash Handling, Point-of-Sale Systems, Inventory Management, Basic Troubleshooting
Las Vegas, Nevada, United States · On-site
$20/hr–$23/hr
Description The Shift Supervisor plays a key role in the daily operations of the facility, supporting the General Manager in delivering a high-quality guest experience while supervising staff and maintaining a positive w…
Skills: Leadership, Communication, Customer Service, Staff Training, Conflict Resolution
Reno, Nevada, United States · On-site
Description Family Entertainment Group is Hiring! Are you ready to take the step towards a fun and rewarding career in the entertainment and hospitality industry? Family Entertainment Group (FEG) is the industry leader i…
Skills: Guest Service, Technical Troubleshooting, Teamwork, Communication, Reporting
Atlanta, Georgia, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Job Title: Route Technician Reports To: Route Technical Manager Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a reco…
Skills: Mechanical Repair, Electrical Troubleshooting, Hardware Maintenance, Software Troubleshooting, Preventive Maintenance
West Palm Beach, Florida, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Job Title: Route Technician Reports To: Route Technical Manager Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a reco…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Atlanta, Georgia, United States · On-site
$50k–$70k/yr
Description FAMILY ENTERTAINMENT GROUP Job Title: Route Technical Manager Reports To: Route Operations Leader Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is…
Skills: Technical Leadership, Route Management, Troubleshooting, Preventive Maintenance, Inventory Control
Tampa, Florida, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Job Title: Route Technician Reports To: Route Technical Manager Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a reco…
Skills: Mechanical Repair, Electrical Troubleshooting, Hardware Maintenance, Software Troubleshooting, Preventive Maintenance
Philadelphia, Pennsylvania, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Job Title: Route Technician Reports To: Route Technical Manager Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a reco…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Charlotte, North Carolina, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Job Title: Route Technician Reports To: Route Technical Manager Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a reco…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Los Angeles, California, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Scottsdale, Arizona, United States · Remote OK
$80k–$100k/yr
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) This role oversees route operations across Southern California (including the Los Angeles market), Las Vegas, NV, De…
Skills: Multi-location Leadership, Route Operations Management, Warehouse Operations, People Leadership, Financial Discipline
Itasca, Illinois, United States · On-site
$80k–$120k/yr
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) This role oversees route operations across the Midwest and Central U.S., including Chicago, Minneapolis, St. Louis, …
Skills: Multi-location Leadership, Route Operations Management, Warehouse Operations, Logistics Management, People Leadership
Denver, Colorado, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Austin, Texas, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Diagnostics, Software Troubleshooting
Chicago, Illinois, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Minneapolis, Minnesota, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Cleveland, Ohio, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
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The Arcade Attendant is responsible for delivering outstanding customer service and managing daily arcade operations, including POS transactions and guest assistance. They also maintain the cleanliness of the facility and perform minor equipment troubleshooting and restocking.
A high school diploma or equivalent is required along with basic math and cash-handling skills. Candidates must be able to lift up to 30 pounds and work a flexible schedule including nights and weekends.
Description
Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S
The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment.
Requirements
Apply now to join our growing team and help us create memorable experiences in our locations.
Family Entertainment Group is an equal opportunity employer.
Game room & arcade operations, attraction management & development for resorts, casinos, theme parks, waterparks & more.
Family Entertainment Group (FEG) is a premier provider of arcade and family entertainment solutions, specializing in game room operations, arcade management, attraction design, and development. Since 2004, we’ve owned, operated, and managed high-performing game rooms and attractions across the U.S., partnering with resorts, hotels, casinos, waterparks, family entertainment centers (FECs), amusement parks, movie theaters, restaurants, retail destinations, and more. We combine hands-on operating experience with integrated management systems, data-driven decision making, and best-in-class equipment to maximize revenue, optimize game mix, and keep guest experiences fresh. Our teams handle everything from concept and layout to daily arcade operations, guest service, prize merchandising, and reporting—so our partners can stay focused on their core business. As a recognized leader in the amusement and entertainment industry, top manufacturers and distributors rely on FEG as a test bed for new games and technology, giving our partners early access to exclusive equipment and unique first-to-market attractions. FEG is also the creator of the Human Crane Experience—a giant live-action crane game where guests step inside the machine and become the claw—showcasing our commitment to immersive, one-of-a-kind attractions that drive guest engagement and repeat visits.
Offices: 1265 Hamilton Parkway, Itasca, Illinois 60143, US
Game room & arcade operations, attraction management & development for resorts, casinos, theme parks, waterparks & more.
Family Entertainment Group (FEG) is a premier provider of arcade and family entertainment solutions, specializing in game room operations, arcade management, attraction design, and development. Since 2004, we’ve owned, operated, and managed high-performing game rooms and attractions across the U.S., partnering with resorts, hotels, casinos, waterparks, family entertainment centers (FECs), amusement parks, movie theaters, restaurants, retail destinations, and more. We combine hands-on operating experience with integrated management systems, data-driven decision making, and best-in-class equipment to maximize revenue, optimize game mix, and keep guest experiences fresh. Our teams handle everything from concept and layout to daily arcade operations, guest service, prize merchandising, and reporting—so our partners can stay focused on their core business. As a recognized leader in the amusement and entertainment industry, top manufacturers and distributors rely on FEG as a test bed for new games and technology, giving our partners early access to exclusive equipment and unique first-to-market attractions. FEG is also the creator of the Human Crane Experience—a giant live-action crane game where guests step inside the machine and become the claw—showcasing our commitment to immersive, one-of-a-kind attractions that drive guest engagement and repeat visits.
Offices: 1265 Hamilton Parkway, Itasca, Illinois 60143, US
