The Colony, Texas, United States · On-site
About the role The Operating Partner is responsible for managing the daily operations of the restaurant and golf operations, including the selection, development, and performance management of employees. The Operating Pa…
Skills: Operations management, Staff development, Financial management, Food safety, Inventory management
Sarasota, Florida, United States · On-site
$30/hr
About the role Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar! Pay rate: …
Skills: Customer Service, Communication, Organization, Teamwork, Waitlist Management
Las Vegas, Nevada, United States · On-site
About the Role The Local Marketing Manager is responsible for driving local brand awareness, guest traffic, growth of membership, and venue revenue by building meaningful community partnerships, executing local marketing…
Skills: Local Marketing, Community Partnerships, Event Marketing, Social Media Management, Influencer Marketing
Orlando, Florida, United States · On-site
About the Role The Local Marketing Manager is responsible for driving local brand awareness, guest traffic, growth of membership, and venue revenue by building meaningful community partnerships, executing local marketing…
Skills: Local marketing, Community engagement, Event marketing, Social media management, Influencer marketing
Antioch, Tennessee, United States · On-site
About the Role The Local Marketing Manager is responsible for driving local brand awareness, guest traffic, growth of membership, and venue revenue by building meaningful community partnerships, executing local marketing…
Skills: Local Marketing, Community Partnerships, Brand Awareness, Membership Growth, Event Sales Support
Jupiter, Florida, United States · On-site
Position Summary The Business Analyst supports PopStroke's Finance & Business Analytics function by developing reports, maintaining data accuracy, and providing meaningful analysis that helps leaders make informed busine…
Skills: Data Analysis, Reporting, Microsoft Excel, SQL, BigQuery
Plano, Texas, United States · On-site
About The Role The Director of U.S. Operations is one of PopStroke’s most critical operational leadership roles, responsible for overseeing performance, leadership development, operational excellence, and long-term growt…
Skills: Multi-unit leadership, Operational excellence, Leadership development, Revenue growth, Sales strategy
Antioch, Tennessee, United States · On-site
About the role The Operating Partner is responsible for managing the daily operations of the restaurant and golf operations, including the selection, development, and performance management of employees. The Operating Pa…
Skills: Restaurant management, Golf operations management, Staff development, Performance management, Inventory management
The Colony, Texas, United States · On-site
$30/hr
About the role Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar! Pay rate: …
Skills: Customer Service, Communication, Organization, Teamwork, Problem Solving
Scottsdale, Arizona, United States · On-site
$55k–$65k/yr
Sales Manager Popstroke Entertainment is seeking a dynamic and experienced Sales Manager to join our team. This role is pivotal in managing inbound leads, prospecting and selling the venue accounts. The successful candid…
Skills: Sales Management, Lead Generation, Lead Conversion, Cold Calling, Sales Presentations
Cedar Park, Texas, United States · On-site
$55k–$65k/yr
Sales Manager Popstroke Entertainment is seeking a dynamic and experienced Sales Manager to join our team. This role is pivotal in managing inbound leads, prospecting and selling the venue accounts. The successful candid…
Skills: Sales Management, Lead Generation, Lead Conversion, Cold Calling, CRM
Delray Beach, Florida, United States · On-site
$55k–$65k/yr
Sales Manager Popstroke Entertainment is seeking a dynamic and experienced Sales Manager to join our team. This role is pivotal in managing inbound leads, prospecting and selling the venue accounts. The successful candid…
Skills: Sales management, Lead generation, Lead conversion, Cold calling, Relationship building
Fort Myers, Florida, United States · On-site
About the role Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar! Pay rate: …
Skills: Guest service, Communication, Organization, Teamwork, Customer interaction
Orlando, Florida, United States · On-site
$55k–$65k/yr
Sales Manager Popstroke Entertainment is seeking a dynamic and experienced Sales Manager to join our team. This role is pivotal in managing inbound leads, prospecting and selling the venue accounts. The successful candid…
Skills: Sales Management, Lead Generation, Lead Conversion, Cold Calling, Sales Presentations
Daytona Beach, Florida, United States · On-site
$55k–$65k/yr
About the role The Restaurant Manager supports the Operating Partner and Assistant Operating Partner in supervising the daily operations and executing service in our restaurant and golf operations. They assist during the…
Skills: Restaurant Management, Staff Supervision, Inventory Management, Food Safety, Customer Service
Daytona Beach, Florida, United States · On-site
$70k–$80k/yr
About the role The Assistant Operating Partner supports the Operating Partner in managing the daily operations and executing service in our restaurant and golf operations, including the selection, development, and perfor…
Skills: Restaurant management, Operations management, Staff supervision, Inventory management, Financial reporting
Las Vegas, Nevada, United States · On-site
About the role The Operating Partner is responsible for managing the daily operations of the restaurant and golf operations, including the selection, development, and performance management of employees. The Operating Pa…
Skills: Operations management, Staff development, Financial management, Food safety, Inventory management
Lutz, Florida, United States · On-site
Sales Manager Popstroke Entertainment is seeking a dynamic and experienced Sales Manager to join our team. This role is pivotal in managing inbound leads, prospecting and selling the venue accounts. The successful candid…
Skills: Inbound Sales Management, Lead Conversion, Lead Generation, Cold Calling, Sales Presentations
Antioch, Tennessee, United States · On-site
$70k–$80k/yr
About the role The Assistant Operating Partner supports the Operating Partner in managing the daily operations and executing service in our restaurant and golf operations, including the selection, development, and perfor…
Skills: Restaurant Management, Golf Operations Management, Staff Supervision, Inventory Management, Performance Management
Glendale, Arizona, United States · On-site
$18/hr–$24/hr
As a Facilities Technician, you'll be the wizard of the grounds, turning them into a masterpiece of play-ready perfection. From making the facilities look fresher than a morning breeze and fabulously safe, to adding a to…
Skills: Facilities Maintenance, Landscaping, Painting, Plumbing, Electrical Repair
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The Operating Partner manages daily restaurant and golf operations, including staff development, financial performance, and facility maintenance. They are responsible for ensuring exceptional guest service, enforcing safety standards, and overseeing all administrative and operational functions of the venue.
Candidates must have at least 7 years of management experience in high-volume hospitality, entertainment, or restaurant operations. A college degree is preferred, and proficiency in MS Office and ServSafe certification are required.
About the role
The Operating Partner is responsible for managing the daily operations of the restaurant and golf operations, including the selection, development, and performance management of employees. The Operating Partner oversees all food, beverage, and golf service operations, manages inventory and ordering, optimizes profits, and ensures exceptional guest satisfaction across all aspects of the venue.
The Operating Partner reports to the VP of US Operations.
PRIMARY RESPONSIBILITIES
• Oversee and manage all areas of the venue and make final decisions on matters of importance.
FINANCIAL
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Ensure that all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Manage food safety and planning.
• Enforce sanitary practices for food handling, optimal cleanliness, and maintenance of kitchen, dining areas, PopStroke Greens courses, golf buildings, and ice cream shop.
• Ensure compliance with operational standards, company policies, and all federal/state/local laws and ordinances.
• Maintain high-quality food preparation and service.
• Maintain a professional image of the entire property, including cleanliness, proper uniforms, and appearance standards.
• Estimate and calculate food and beverage costs.
• Manage retail operations and inventory.
• Oversee efficient provisioning and purchasing of supplies.
• Oversee Kitchen Manager and Kitchen Staff to ensure proper portion control and preparation standards to minimize waste.
• Ensure the highest quality of product and execution standards for every guest.
• Must be ServSafe certified and uphold all ServSafe guidelines.
GUEST SERVICES
• Ensure exceptional guest service in all areas. Respond to complaints and take all appropriate actions to turn dissatisfied guests into return guests.
OPERATIONAL RESPONSIBILITIES
• Ensure proper security procedures to protect employees, guests, and company assets.
• Maintain a safe working and guest environment to reduce injury and accidents; complete accident reports promptly.
• Manage shifts, including daily decision-making, scheduling, and planning while upholding standards, quality, and cleanliness.
• Investigate and resolve complaints concerning food quality, service, or issues on the PopStroke Greens courses.
PERSONNEL
• Provide direction to employees on operational and procedural issues.
• Interview hourly employees.
• Direct hiring, supervision, development, counseling, and termination when necessary.
• Conduct orientation, explain the PopStroke philosophy, and oversee training for new employees.
• Develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.
• Recruit, coach, counsel, and develop future managers; communicate values, strategies, and objectives.
• Maintain accurate and up-to-date staffing plans for restaurant and golf operations.
• Prepare schedules and ensure the venue is properly staffed for all shifts.
COMMUNITY INVOLVEMENT
• Maintain a strong presence in the local community and support involvement initiatives with both golf and restaurant teams.
QUALIFICATIONS
• College degree preferred; Bachelor of Science in hotel/restaurant management desirable. Comparable experience considered.
• Proficiency in MS Word, Excel, Outlook, and Outlook Calendar.
• Minimum 7 years of management experience in a high-volume environment within hospitality, entertainment, or restaurant operations.
• Proficient in restaurant functions including food planning/prep, purchasing, sanitation, security, personnel management, recordkeeping, and reporting.
• Proficient in golf operations including maintenance of PopStroke Greens courses, pars, ordering of supplies, and staffing levels.
• Valid driver’s license.
• Must be eligible to work in the United States.
PERSONAL REQUIREMENTS
• Self-discipline, initiative, leadership ability, and outgoing personality.
• Pleasant, polite manner with neat and clean appearance.
• Ability to motivate employees to ensure food, service, and golf experience meet standards.
• Ability to manage multiple activities simultaneously and resolve venue issues effectively.
• Strong communication skills for leading diverse staff.
• Ability to balance food, beverage, and labor costs while maintaining operating standards.
• Ability to assess qualifications and experience of job applicants.
ACCOUNTABILITIES
• Keep Operations Director fully informed of issues, unusual matters, and positive events; take corrective action or recommend alternatives as needed.
• Complete job responsibilities and performance objectives in a timely and effective manner per PopStroke policies.
• Maintain a favorable working relationship with employees to promote a cooperative, productive, and harmonious environment.
• Represent PopStroke in alignment with the company’s “Best in Class” philosophy.
• Perform other duties as required or requested.
SUPERVISION OF OTHERS
• 80+ employees per shift
PopStroke is an Equal Opportunity Employer
Reinventing mini golf with elevated courses, full-service dining & family-friendly fun.
PopStroke is an experiential mini golf and casual dining concept merging a dynamic, technologically advanced, and friendly environment open to guests of all ages. Headquartered in Jupiter, Florida, and partnered with Tiger Woods and TaylorMade, PopStroke locations feature two 18-hole putting courses built entirely with synthetic turf, incorporating fairways, bunkers, and rough. PopStroke's unique amenities include multiple bars with various craft beers, cocktails and wine, on-course mobile app drink delivery, an ice cream parlor, a playground, and a full-service restaurant. PopStroke delivers an unmatched guest experience through cutting-edge technology, providing an interactive and unique golf experience for guests of all skill levels. PopStroke offers various event packages for parties of all sizes and hosts competitive putting tournaments throughout the year, including weekly putting leagues. PopStroke has 13 locations across Florida, Texas, Arizona, Alabama, South Carolina, and Nevada, with 7 additional venues under development and expected to open by the end of 2024.
Offices: 451 SW Federal Hwy, Stuart, Florida 34994, US
Reinventing mini golf with elevated courses, full-service dining & family-friendly fun.
PopStroke is an experiential mini golf and casual dining concept merging a dynamic, technologically advanced, and friendly environment open to guests of all ages. Headquartered in Jupiter, Florida, and partnered with Tiger Woods and TaylorMade, PopStroke locations feature two 18-hole putting courses built entirely with synthetic turf, incorporating fairways, bunkers, and rough. PopStroke's unique amenities include multiple bars with various craft beers, cocktails and wine, on-course mobile app drink delivery, an ice cream parlor, a playground, and a full-service restaurant. PopStroke delivers an unmatched guest experience through cutting-edge technology, providing an interactive and unique golf experience for guests of all skill levels. PopStroke offers various event packages for parties of all sizes and hosts competitive putting tournaments throughout the year, including weekly putting leagues. PopStroke has 13 locations across Florida, Texas, Arizona, Alabama, South Carolina, and Nevada, with 7 additional venues under development and expected to open by the end of 2024.
Offices: 451 SW Federal Hwy, Stuart, Florida 34994, US
