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Full-time
high school
Posted 21d ago
Apply by Jul 15
~40 hrs/week
Responsibilities
Manage front desk operations including patient scheduling, check-in/out, and referral coordination. Handle insurance verification, payment collection, and the maintenance of accurate patient records in the EMR system.
Requirements
A High School Diploma or GED is required for this position. Basic office and customer service skills are necessary, and previous experience in a similar role is desired but not required.
Full job description
Overview
At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic.They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.
What we offer:
Health, Dental, and Vision Insurance
Paid Time Off
Family Building and Parental Leave Benefits
401(k) with employer matching up to 4%
Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations
Responsibilities
Create a welcoming, professional first impression for patients, visitors, and referral sources
Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation
Qualifications
You don't need a healthcare background to be great in this role — but you do need to be someone who genuinely enjoys helping people, thrives in a busy environment, and takes ownership of your work. If you've worked in any customer-facing role and want to build a career in healthcare, we want to hear from you.
High School Diploma or GED required
1+ year of experience in a customer-facing or patient-facing role, this could include retail, hospitality, call center, medical reception, or any setting where you regularly interacted with the public in person or over the phone
Demonstrated ability to manage multiple tasks at once while staying organized and detail-oriented
Comfortable and confident communicating on the phone, including handling upset or frustrated callers with patience and professionalism
Basic computer proficiency: comfortable learning new systems, navigating scheduling software, sending emails, and working in spreadsheets
No prior medical experience required — we provide comprehensive training including EMR navigation, insurance fundamentals, scheduling workflows, and phone etiquette
About
Compensation: $17.50-$18.00 per hour, based on experience.
Schedule: 40 hours per week, Monday through Friday
Location: Tatum - 4550 E Bell Rd STE 270 Phoenix, Arizona 85032
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].
Related keywords
Medical ReceptionistPSRHealthcare AdministrationEMRHIPAAInsurance AuthorizationPatient AccessPhysical TherapyFront Desk OperationsMedical Billing
At Foothills Sports Medicine Physical Therapy we have one goal—our patient's full recovery and getting back to the activities they love. Our hands-on philosophy and individualized treatment approach will have our patients back to doing the things they enjoy in no time. We are a company focused on becoming the place for physical therapy for our patients and the place to work for our employees. We strive to provide a rewarding workplace for our dedicated employees and work to support them throughout their professional careers with us. Our team members pride themselves on getting positive results through hands-on and individualized care.
Offices: 15410 S Mountain Pkwy, Suite 112, Phoenix, AZ 85044, US · 2141 E Camelback Rd, Suite 100, Phoenix, Arizona 85016, US · 7707 W. Deer Valley Road, Suite 100, Peoria, AZ 85382, US · 3200 S Alma School Rd, Suite 101, Chandler, AZ 85248, US · 5410 N Scottsdale Rd, Suite A-100, Paradise Valley, AZ 85253, US
Based on 671 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,523 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 858 of the 6523 open administrative positions offer remote or hybrid work (306 remote, 552 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.