Description Job Title Medical Registration Specialist Department Medical Registration Reports to Site Manager Status Part Time/Non-Exempt - Saturdays only Position Summary Responsible for greeting and registering patient…
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Part-time
high school, professional certificate
Medical Coverage, Dental Coverage, Vision Coverage, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Dependent Care Reimbursement Accounts (DCRA)
Posted 2d ago
~9 hrs/week
Responsibilities
The specialist is responsible for greeting and registering patients, verifying insurance details, and collecting co-pays. They also handle appointment scheduling, telephone inquiries, and maintain accurate patient records.
Requirements
Requires a high school diploma and either 1+ year of healthcare experience or 2+ years of general customer service experience. Candidates must possess strong interpersonal skills and basic computer proficiency.
Full job description
Description
Job Title
Medical Registration Specialist
Department
Medical Registration
Reports to
Site Manager
Status
Part Time/Non-Exempt - Saturdays only
Position Summary
Responsible for greeting and registering patients, as well as verifying all patient information and insurance details. Additionally, the medical registration specialist must collect co-pays, answer calls, and communicate with other medical employees as needed. Medical registration specialist may also schedule patient appointments.
This position is Saturdays only- Shift Hours are 7:45 AM to 4:00 PM
Detailed Responsibilities
Greets and directs patients and visitors.
Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment.
Verifies patient’s appointments and time upon registration.
Verifies patient’s record is up to date and accurate. Makes appropriate changes in computer system and on patient’s records.
Works closely with billing and scheduling departments for patient insurance verification.
Collect co-pays, deductibles and inquire on previous balances.
Assists with other medical office needs, including scheduling, telephone inquiries and taking payments.
Operates a personal computer and appropriate software packages or its equivalent.
Assist in requests for medical records.
Meet productivity, quality/accuracy and collections benchmarks.
Flexible to work at multiple locations and different shifts.
Performs other related duties as assigned or requested.
Specific Job Knowledge, Skill, and Ability
Excellent telephone skills and etiquette.
Ability to answer phone calls from patients, referring physicians and staff.
Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files.
Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors.
Communicate effectively with all departments about patient needs
Assist coworkers with all registration tasks and patient needs/requests.
Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient.
Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress.
Must be able to multitask in a very busy environment while maintaining attention to detail.
Is consistently at work and on time.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Maintains confidentiality
Among the many benefits of a career with Southwest Medical Imaging, are the following:
Medical, Dental & Vision Coverage
Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
Flexible Spending Accounts (FSA)
Dependent Care Reimbursement Accounts (DCRA)
Employee Assistance Program (EAP available if enrolled in Health plan)
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short Disability
Company Paid Long-Term Disability
Pet Discount Program
6 paid Company Holidays
Floating Holiday, Jury Duty & Bereavement Leave
Tuition Reimbursement
Competitive Salary
Leadership Mentoring Opportunities
Requirements
Qualifications
High School Diploma or Equivalent
Strong customer service and interpersonal skills
1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office)
or completion of a medical billing or medical assistant trade school certificate
or 2+ years experience working in customer service within a non-healthcare industry
Basic computer Skills
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
Related keywords
Medical RegistrationPatient AdmittingPatient AccountingMedical BillingMedical AssistantInsurance PlansHealthcare AdministrationPatient DemographicsCo-paysDeductiblesMedical RecordsCustomer Service
Southwest Medical Imaging is owned and operated by board-certified and fellowship-trained Radiologists. When you're here, you're in the care of a team that is 100% vested in providing you the absolute best medical imaging experience. Here, patient care drives business decisions, not the other way around. It's a business model that fosters the highest standards of behavior. How refreshing is that?
For over 40 years, SMIL has steadfastly pursued clinical excellence, advanced technology, innovation and research - all in an effort to bring our patients an impeccable level of care and our referring physicians an equally impeccable level of service.
For more information or to find the most convenient location for you, visit www.esmil.com
Offices: 9220 East Mountain View Road, Suite 100, Scottsdale, AZ 85258, US · 9220 East Mountain View Road, Suite 214, Scottsdale, AZ 85258, US · 3501 North Scottsdale Road, Suite 130, Scottsdale, AZ 85251, US · 7301 East Second Street, Suite 112 & 114, Scottsdale, AZ 85251, US · 2222 E. Highland Ave., Ste. #120, Phoenix, AZ 85016, US
RadiologyBreast ImagingCardiac ImagingInterventional RadiologyMusculoskeletal RadiologyNeuroradiologyOncologic Radiologyand Treatment of Vein DiseaseHealth DiagnosticsHealth Care
How many Administrative jobs are open in Gilbert, AZ right now?
There are currently 156 open administrative positions in Gilbert, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Gilbert, AZ?
Companies currently hiring include Banner Health, Healthcare Outcomes Performance Co. (HOPCo), MBK Senior Living, Serenity Mental Health Centers, IRONWOOD PHYSICIANS, PC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Gilbert, AZ?
Yes — 7 of the 156 open administrative positions offer remote or hybrid work (1 remote, 6 hybrid).
How do I apply for Administrative jobs in Gilbert, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.