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Full-time
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) Retirement Plan
Posted 20h ago
~40 hrs/week
Responsibilities
The role involves managing front-office operations, including patient registration, scheduling, and payment reconciliation. Additionally, the professional will handle phone calls, manage physician calendars, and maintain patient chart documentation.
Requirements
Candidates should have 1-2 years of medical experience, preferably in surgical or medical oncology. Proficiency in Microsoft Office, knowledge of insurance processes, and a valid driver's license are required.
Full job description
At Ironwood Cancer & Research Centers, care is personal—and so is our team culture. At our Phoenix Cancer Center, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.
Why Ironwood? This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.
Apply today at www.ironwoodcrc.com (Join Our Team at the bottom of the homepage)
Position Details
Full-time, Day Shift
Monday – Friday schedule
Located in our Phoenix office
Growth & Development Opportunities
Hands-on experience in oncology care settings
Exposure to clinical workflows and patient care coordination
Career pathway into healthcare administration or specialty medical roles
Work alongside experienced professionals in a collaborative environment
Essential Duties & Responsibilities
Greet and assist patients; deliver exceptional customer service
Collect, post, and reconcile patient payments; resolve payment issues
Register patients and update demographic, insurance, HIPAA, and AOB information
Prepare and send testing procedures; manage paperwork and chart documentation
Answer and route calls; monitor faxes and patient callbacks
Reconcile daily reports and perform other assigned administrative duties
Minimum Qualifications
Ability to multitask in a fast-paced medical environment
Knowledge of insurance processes, medical terminology, and patient reports
Strong customer service, communication, and teamwork skills
Proficiency in Microsoft Office and standard office systems
Professional, positive attitude
Education & Experience
1–2 years of medical experience preferred
Surgical and/or Medical Oncology experience strongly preferred
Certificates, Licenses, Registrations
Valid Driver’s License
What We Offer
Competitive salary
Comprehensive benefits: health, dental, vision, and life insurance
401(k) retirement plan
A collaborative, mission-driven, and caring workplace
At Ironwood, we’re committed to “Outsmarting Cancer One Patient at a Time.” If you’re ready to make an impact while growing your career, we encourage you to apply today.